Express Chipping

Sales

• Improve inbound sales team’s conversion rate.
• Coach sales consultants through structured coaching.
• Review recorded sales conversations and AI-generated coaching insights.
• Conduct role-play sessions using real customer scenarios.
• Inspect execution to ensure coaching becomes a daily habit.

Inbound Sales Performance Leader

• Own the daily performance of our inbound sales team.
• Coach sales consultants through structured one-on-one coaching.
• Reinforce and expand on concepts taught during weekly sales workshops.
• Review recorded sales conversations and AI-generated coaching insights.
• Conduct role-play sessions using real customer scenarios.
• Inspect execution to ensure coaching becomes a daily habit.
• Hold salespeople accountable for consistently executing our sales methodology.
• Improve discovery, qualification, objection handling, follow-up, and closing.
• Accelerate new hire development.
• Reduce sales-created operational issues through better qualification and documentation.
• Partner with Sales Operations, Marketing, and Operations to improve the customer experience.
• Identify opportunities to improve both individual performance and our overall sales process.

• Respond rapidly to inbound leads and estimate requests
• Handle inbound calls and web inquiries professionally and efficiently
• Re-engage past customers and unsold opportunities
• Convert one-time customers into maintenance plans when appropriate
• Maintain strong close rates and follow-up consistency
• Build trust quickly with homeowners and close confidently on the first or second touch
• Accurately track pipeline and communication inside the CRM
• Maintain speed-to-lead and strong pipeline management

Inbound Sales Closer

• Improve the inbound sales team’s conversion rate.
• Coach sales consultants through structured one-on-one coaching.
• Reinforce and expand on concepts taught during weekly sales workshops.
• Review recorded sales conversations and AI-generated coaching insights.
• Conduct role-play sessions using real customer scenarios.
• Inspect execution to ensure coaching becomes a daily habit.
• Hold salespeople accountable for consistently executing our sales methodology.
• Improve discovery, qualification, objection handling, follow-up, and closing.
• Accelerate new hire development.
• Partner with Sales Operations, Marketing, and Operations to improve the customer experience.

• Improve the inbound sales team’s conversion rate
• Coach sales consultants through structured one-on-one coaching
• Reinforce and expand on concepts taught during weekly sales workshops
• Review recorded sales conversations and AI-generated coaching insights
• Conduct role-play sessions using real customer scenarios
• Inspect execution to ensure coaching becomes a daily habit
• Hold salespeople accountable for consistently executing sales methodology
• Improve discovery, qualification, objection handling, follow-up, and closing
• Accelerate new hire development
• Partner with Sales Operations, Marketing, and Operations

• Own the daily performance of the inbound sales team
• Coach sales consultants through structured one-on-one coaching
• Conduct role-play sessions using real customer scenarios
• Inspect execution to ensure coaching becomes a daily habit
• Partner with Sales Operations, Marketing, and Operations to improve the customer experience