Experian

Performance Marketing

• Join Experian as a Senior Director of Demand Generation and help shape the future of our Insurance growth strategy
• Lead cross-channel demand generation efforts, guide experimentation and optimization, and partner with analytics and product teams
• Manage a team with direct reports and report to the Vice President, Insurance Services
• Evaluate and pilot new acquisition channels, platforms, and lead sources
• Design structured test-and-learn frameworks for exploratory channels
• Build documentation, plans, and enablement materials to grow successful pilots
• Manage a large marketing portfolio spanning multiple channels and partners
• Improve execution standards across channel owners and performance marketing teams
• Set direction on budget allocation, pacing frameworks, and performance diagnostics
• Partner with analytics and decision science teams to improve targeting, segmentation, and lead scoring
• Establish experimentation frameworks across channels

Senior Director, Demand Generation

QA Engineer

• Elaboração e Implementação de Modelos de Qualidade
• Desenvolver e implementar modelos, políticas e ferramentas de controle de qualidade.
• Atuar na disseminação de boas práticas e técnicas de melhoria contínua.
• Definir estratégias de testes alinhadas ao negócio e à arquitetura.
• Elaborar planos e cenários de testes.
• Executar testes funcionais, de performance, regressão, entre outros.
• Utilizar e manter ferramentas de automação, incluindo: Rest Assured, Cucumber, Cypress, JMeter e Bruno para testes end-to-end (E2E) em aplicações web.
• Configurar e manter etapas de testes automatizados em ferramentas como: GitHub Actions, GitLab CI/CD ou Jenkins.
• Aplicar diferentes tipos de testes: unitários, integração, sistema e aceitação do usuário.
• Trabalhar com estratégias como: Test Driven Development (TDD) e Behavior Driven Development (BDD).

Analista de Garantia da Qualidade II – Automações

Full-stack Engineer

• Contribute to the design, development, testing, and maintenance of EMS Graph systems.
• Collaborate with senior engineers and technical leads to deliver new features, enhancements, and platform improvements.
• Participate in code reviews, applying feedback to continuously improve code quality and engineering practices.
• Support the development and maintenance of data pipelines, services, and applications that process large-scale datasets.
• Work closely with Engineering, Product, and Data Science teams to build high-quality and scalable solutions.
• Troubleshoot application and platform issues, identify root causes, and help implement effective solutions.
• Contribute to improving system reliability, performance, and operational excellence.
• Follow software development best practices, including testing, version control, and documentation.
• Learn and apply modern engineering tools and technologies in a collaborative environment.
• Participate in team on-call rotations as knowledge, training, and experience allow.

Junior Software Engineer

• Definir o modelo de qualidade para a estrutura
• Institucionalizar o Quality Maturity Model (QMM)
• Garantir reuso seguro de APIs
• Implementar quality gates em CI/CD

• Contribuir para a arquitetura, design, desenvolvimento e implementação de sistemas EMS e produtos Graph.
• Trabalhar em parceria com Líderes Técnicos e equipes de engenharia para desenhar, executar e entregar com sucesso iniciativas técnicas complexas.
• Desenvolver e manter soluções de software escaláveis capazes de processar cargas de trabalho de dados em tempo real e em lote em larga escala.
• Colaborar com equipes de Produto, Engenharia e Ciência de Dados para construir produtos e serviços inovadores e de alta qualidade.
• Suporte ao desenvolvimento de motores de ingestão de dados, pipelines de ETL e plataformas de dados que possibilitam consumo de dados escalável.
• Participar de revisões de código, promovendo excelência em engenharia, mantenabilidade e compartilhamento de conhecimento entre a equipe.
• Resolução de problemas técnicos e contribuição para melhorias de desempenho, confiabilidade e operacionais.
• Participar de rotações de plantão conforme necessário, apoiando sistemas críticos e garantindo disponibilidade de serviços.

Mid Software Engineer

Human Resources

• Lead and improve the employee experience and engagement strategy in Costa Rica, ensuring agreement on the Experian Way and People First philosophy.
• Oversee the employee lifecycle—from onboarding to offboarding—growing engagement and culture programs.
• Provide strategic direction and oversight for local HR services, ensuring efficiency and compliance.
• Lead the Total Rewards and benefits strategy for Costa Rica in collaboration with global teams.
• Manage relationships with benefits vendors and brokers, ensuring service quality and a positive experience for employees.
• Lead HR analytics efforts to guide decision-making and improve programs.
• Ensure governance and compliance with Costa Rican labor laws across HR processes and benefits.

HR Operations Manager

Onboarding Specialist

• Support onboarding projects beyond primary project focus area.
• Contribute to special projects as assigned.
• Identify operational inefficiencies and scalable improvements using automation or AI solutions, and collaborate with leadership on recommendations.
• Be the subject matter expert on specific onboarding tasks or projects, providing guidance and knowledge-sharing with team members as requested by leadership.
• Independently manage end-to-end client implementation projects while sustaining a high level of performance and accountability.
• Provide support across onboarding project focus areas.

Client Onboarding Consultant I, Healthcare Revenue Cycle

Account Executive

• Oversee the sales and account management responsibility for one of the largest Experian strategic clients
• Maintain close relationships with C-level and senior executive contacts
• Understand their industry, markets, customers, and business operations
• Make sales presentations and proposals to use Experian solutions
• Collaborate naturally with members across different teams balancing priorities
• Achieve results and identify new ways to grow our business
• Prioritize accountability and building trust with teammates and customers

Senior Account Executive – Strategic Sales

Technical Project Manager

• Help deploy high impact software solutions for North America's Financial Services and Data (FSD) Delivery organization.
• Create the planning and coordination of the daily activities with team members across the FSD organization.
• Manage during a project implementation as a technical project manager on small to large client project implementations that can exceed twelve months in duration or have budget (revenue) impact.
• Manage work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies using Agile methodology.
• Provide task assignments, work direction, and guidance to the project team to achieve quality results.
• Lead tech-enabled projects and manage daily operations of the department, including analyzing workflow, establishing priorities, developing standards, and setting deadlines.
• Be a bridge between delivery, engineering, product, and Sales recommending intuitive, driven, and insightful solutions.
• Resolve communication challenges and develop relationships with your team at all levels.
• Build artifacts and templates, participate in process improvement projects, and develop standards.
• Travel domestically occasionally, though most work would be accomplished using remote enablement technologies.

Senior Technical Project Manager

Collections

• Visit clients to collect overdue payments and negotiate payment plans.
• Maintain accurate records of all collection activities and client interactions.
• Assess clients’ financial situations and provide appropriate solutions.
• Ensure compliance with all relevant laws and regulations during collection activities.
• Report regularly to the Collection Manager on progress and any issues encountered.
• Handle client inquiries and resolve disputes in a professional manner.
• Collaborate with the internal team to improve collection strategies and processes.

Field Collections Officer

• Work in a multidisciplinary team as an Automation (QA) Engineer
• Create automated tests for changes, updates, and enhancements to existing products
• Responsible for ensuring security is maintained
• Participate in discussions, proposals, and planning
• Serve as a technical point of reference for queries
• Build test environments (test harnesses)
• Develop, maintain, and execute test suites such as Smoke, Sanity, and Regression
• Perform various types of testing: Black Box, Integration/End-to-End, Performance, and UI testing

Senior Automation Engineer

Software Engineer

• Develop and maintain web applications using modern technologies.
• Collaborate with design and product teams to create intuitive user interfaces.
• Implement and integrate RESTful APIs.
• Ensure code quality through code reviews and automated tests.
• Participate in all phases of the software development lifecycle, from conception to deployment.
• Work within a team, actively participating in ceremonies, discussions, and supporting decision-making and conflict resolution;
• Be responsible for ensuring the quality, compliance, and security of the delivered solution;
• Engage with the areas we support by providing input and gathering requirements.
• Develop software in a way that guarantees quality, security, and maintainability.

Senior Software Engineer

Analyst

• Support the development, validation and monitoring of predictive models for credit and risk.
• Perform exploratory data analysis to identify patterns, trends and opportunities for improvement.
• Build queries and manipulate databases to generate insights and key metrics.
• Contribute to model documentation and governance.
• Collaborate with cross-functional teams to support analytical and business initiatives.
• Stay up to date with new techniques and tools related to Data Science, Machine Learning and Artificial Intelligence.

Modeling Analyst, Junior

IT Support

• Responsible for administering, configuring, monitoring and optimizing Serasa Experian's automation workload environment
• Act as a technical reference, ensuring reliable execution of critical workflows
• Support development, infrastructure and operations teams in implementing and maintaining Control-M jobs
• Understand the technological landscape of our internal clients and propose solution designs compatible with our tools
• Keep our production environment operational and aligned with our roadmap
• Administer the Control-M environment, including installation, upgrades, patching and advanced troubleshooting
• Create, configure and maintain job workflows, ensuring standardization, performance and governance
• Monitor daily routines, handle failures and incidents, ensuring SLA compliance
• Develop integrations using Control-M x File Transfer
• Document procedures, standards, operational policies and best practices
• Perform capacity, performance and workload optimization analyses
• Participate in digital transformation projects related to process automation
• Provide 2nd and 3rd level support for incidents, problems and changes
• Ensure security, compliance and access management within the Control-M environment
• Ensure the availability and proper operation of tools under our responsibility
• Identify opportunities for process automation
• Keep our technology stack updated by applying security fixes, versioning, updates and addressing vulnerabilities
• Implement integration standards for file exchange between on-premise and cloud environments
• Ensure applications under your responsibility comply with Experian's security policies
• Monitor our environments and identify opportunities to improve performance and availability
• Maintain up-to-date documentation on Control-M infrastructure and other automation tools

Senior IT Infrastructure Analyst

• Establish, maintain, and optimize payer and trading partner connections that support reliable electronic healthcare transactions
• Research payer requirements, implement and validate connectivity solutions, maintain accurate payer data, and resolve transaction issues across supported workflows
• Be the subject matter expert and escalation point for payer connectivity, EDI, API, and web/screen capture issues
• Partner with Product, Clearinghouse, Implementation, Engineering, Support, vendors, and trading partners to support setup, troubleshooting, and optimization
• Document payer lists, workflows, requirements, research findings, issue resolutions, and reference materials in established systems
• Validate and monitor new payer connections to ensure successful transaction exchange
• Analyze reporting, dashboards, Salesforce cases, and Jira tickets to identify trends, risks, and improvement opportunities
• Support process improvement, automation, and AI-driven projects that improve monitoring, data accuracy, and workflow efficiency
• Provide guidance and training on payer connectivity processes and best practices.