Data Engineer

• Design, develop, and optimize data platforms that support enterprise-wide data management and analytics.
• Architect scalable solutions using modern cloud-native data warehouses such as AWS Redshift, Snowflake, and Azure Synapse Analytics.
• Leverage Microservices Architecture to support various data workloads, including data marts, data warehouses, and AI/ML applications.
• Implement and test Python applications with a strong understanding of object-oriented programming, multi-tier architecture, and parallel/multi-threaded programming.
• Leverage expertise in Hadoop and Cloud services such as Lambda, Step Functions, Event Bridge, DynamoDB, and CloudFormation to build efficient, secure, and scalable data solutions.
• Utilize predictive analytics to enhance data workflows, supporting real-time insights and data-driven decision-making.
• Play a critical role in improving operational efficiency, enabling business intelligence, and driving innovation in cloud-based data platforms.
• This position will require up to 10% travel on an as-needed basis for project meetings, trainings, and implementation support.

Manager, Cloud Data Engineer

Auditor

• Apply expert knowledge of billing HCD claims to perform extensive audit reviews.
• Utilize HCPCS codes, medical record review, and industry tools in the audit process.
• Write professional communications documenting audit findings and supporting rationales.
• Identify audit trends and opportunities.

Assistant Manager – High Cost Drug Auditor II

• Review professional claims to verify HCPCS coding accuracy and appropriate reimbursement for Durable Medical Equipment (DME).
• Apply industry knowledge and EXL’s proprietary tools to identify overpayments and audit trends.
• Write clear, professional audit rationales based on AMA guidelines.
• Navigate various client systems to reprice and process complex claims.
• Interpret provider contracts and fee schedules to determine correct payment methods.
• Maintain high standards for quality, productivity, and appeals uphold rate.
• Stay updated on coding guidelines, CMS/OIG policies, and industry best practices.
• Ensure compliance with HIPAA and all federal/state regulations.

Assistant Manager – Durable Medical Equipment Auditor II

Manager

• Responsible for managing and reporting compliance status for business verticals/Function on requirements arising out of: Client Contracts, EXL Policies, Statutory and Regulatory requirements, SOX Compliance, audits and other management driven requirements through internal policies

Senior Manager

• Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s.
• Monitor, coach and mentor trainers to help develop the required skill sets
• Develop training materials, activities and assessments.
• Facilitate training classes as needed
• Help the Senior Training Manager and/or AVP gather, measure and analyze data to gauge the effectiveness of the training program and its parts/projects on a regular basis.
• Conduct trainer interviews and strengthen bench resources through the Training Apprenticeship Program
• Protects the confidentiality of client and adheres to company policies regarding confidentiality.
• Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed.
• Ensure compliance with internal policies and procedures, external regulations and information security standards.

Lead Assistant Manager

• Evaluates current processes and recommend improvements to gain efficiencies.
• Provides strategic direction to area of business for critical business decisions
• Initiates and leads standardization, improvement, re-engineering / cost effectiveness initiatives
• Identifies and implements revenue generation opportunities
• Works in diverse challenging environment and offer consultation & define the business requirements
• Leads change management efforts and share best practices with team and build diverse talent
• Delivers high quality standards across the processes and projects
• Adheres to Controls and compliance as per company policy and norms
• Demonstrates analytical capabilities, problem solving, ambiguity management, multi tasking abilities in-addition to drive results and collaborating & relationship building skills.

Assistant Manager

Artificial Intelligence

• Design, optimize, and deploy prompt-driven solutions for LLM powered applications.
• Collaborate closely with AI, product, and engineering teams.
• Build scalable and high impact GenAI features.
• Experience with React is an added advantage for front end integration of LLM workflows.

Prompt Engineer

• Design, build and maintain scalable data pipelines and ETL/ELT processes using modern cloud data engineering practices
• Develop and optimise data lake and data warehouse architectures on AWS
• Ensure high standards of data quality, governance, security and accessibility across data platforms
• Develop scalable data transformation logic using Python, SQL and Spark-based frameworks
• Monitor pipeline performance and troubleshoot data workflows to ensure reliability and efficiency
• Work closely with data scientists, analysts and engineering teams to support advanced analytics and reporting initiatives
• Implement best practices for data modelling, metadata management and data lineage
• Produce technical documentation including data architecture, pipeline design and data flow diagrams
• Support continuous improvement of data platforms through optimisation, automation and performance tuning

Senior Data Engineer – Banking

• Perform accurate coding for complex IVR, cardiovascular procedures, and general surgery cases.
• Complete assigned audits with high quality and within defined timelines.
• Adhere strictly to all SOPs, project protocols, and coding guidelines.
• Meet daily/weekly production and quality benchmarks.
• Identify patterns/trends in coding issues and escalate appropriately to TL/Manager.
• Communicate promptly and professionally through email and meetings.
• Ensure adherence to HIPAA, OIG, and organizational compliance standards for self and team.

Coding Auditor – Executive

Actuary

• Assist in managing risk assessment and actuarial analysis projects.
• Oversee the collection and analysis of risk-related data.
• Mentor junior team members.
• Collaborate with other departments to ensure risk management practices are followed.

Rate Filing Analyst – Junior Actuary

Vice President

• Assist in decision-making
• Oversee projects
• Liaise with stakeholders
• Analyze performance data

Assistant Vice President, F&A

• Apply your expert knowledge of billing HCD claims to perform extensive audit reviews.
• Utilize HCPCS codes, medical record review, industry and EXL proprietary tools in the audit process.
• Write professional communications documenting audit findings and supporting rationales.
• Apply your extensive industry knowledge to identify audit trends and opportunities.
• Conduct HCPCS coding reviews to verify the accuracy of the coding assignment and reimbursement on high cost drug professional and outpatient facility claims.
• Apply complex medical record reviews to identify discrepancies between physician orders, nursing administration logs, and final claims submissions.
• Apply Medicare, Medicaid, and commercial guidelines to a variety of claim scenarios and effectively utilize industry and proprietary tools to maximize overpayment identifications.
• Document audit results in a clear, concise, and effective manner using AMA Guidelines.
• Utilize proprietary workflow systems to make audit determinations, generate audit rationales, and move claims through workflow process correctly efficiently and accurately.
• Accurately reprice complex claims utilizing multiple client claims systems.
• Meet or exceed EXL established program productivity and quality goals, including uphold rate for appeals.
• Research prescribed drug dosage and related conditions to ensure appropriateness of medical guidelines and accuracy of reimbursement.
• Comply with all EXL policies and procedures including HIPAA and other state and federal regulations.

High Cost Drug Auditor III

• Define and operationalize a 3-year Responsible & Secure AI maturity roadmap aligned with client commitments and global regulations.
• Co-lead the AI Governance Committee with CIO/GC to unify AI approval and deployment decisions.
• Serve as enterprise spokesperson on AI Trust for clients, regulators, and industry forums.
• Establish the "Source of Truth" for all AI assets (model registries, lineage, audit trails).
• Oversee red-teaming, stress testing against prompt injection, model extraction, and data poisoning.
• Embed security into LLMOps/DevSecOps pipelines for "Secure by Design" agentic systems.
• Ensure RAG/fine-tuning workflows prevent PII leakage and client data cross-contamination.
• Implement protocols to discover and govern shadow AI across business units.
• Drive 100% compliance with EU AI Act, NIST AI RMF, ISO 42001, and US state laws (e.g., Colorado AI Act).
• Mandate bias detection/mitigation and algorithmic fairness protocols.
• Enforce Human-in-the-Loop (HITL) requirements for high-stakes AI operations.
• Support client negotiations with transparency on AI data protection.
• Partner with Business Units to RAI-enable workflows without bypassing risk guardrails.
• Vet foundation model providers (OpenAI, Anthropic) and open-source libraries.
• Ensure AI systems align with EXL’s cloud, data governance, and platform strategies.
• Oversee policy adherence via audits, dashboards, and compliance reviews.
• Lead enterprise training and culture-building for responsible AI.
• Build/mentor a team of AI governance leads, ethicists, and security experts.

VP – Head of Responsible AI

Sales

• Drive sales and revenue growth by acquiring new clients within the North America region focused on the Consumer Retail & CPG sector
• Identify business opportunities, develop strategic relationships, and deliver tailored solutions to meet client needs
• Cultivate EXL's presence in the market and grow business development opportunities with new clients
• Responsible for New Logo hunting and the sales cycle from deal origination to closure
• Works closely with Industry Business Unit leads to target account strategies

VP New Business Sales – Retail & CPG

• Seasoned New Business Sales professional responsible for driving sales and revenue growth by acquiring new clients within the North America Energy & Infrastructure sector.
• Leveraging your industry knowledge and sales expertise, you will identify business opportunities, develop strategic relationships, and deliver tailored solutions to meet the unique needs of Energy & Infrastructure industry companies in North America.
• This role is responsible for cultivating EXL's presence in the market and growing business development opportunities with new clients with whom the company has not had previous significant contact.
• The successful candidate must have specific experience as an individual contributor selling BPO & Advisory services to the North America Energy & Infrastructure client industries.