VP Implementation – Transformation Lead – Insurance Platforms

EXL

Leading LifePRO® and TPA insurance platform transformations for EXL. Driving architecture, AI enablement, integrations, modernization, and production stabilization.

Posted 9/4/2026full-time🇺🇸 United StatesSenior💰 $200,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in leading large-scale digital transformation programs, particularly within the LifePRO® and TPA ecosystems, while effectively managing stakeholder relationships and driving innovation through AI-enabled solutions. Proficient in enterprise architecture, data migration, and implementing modern engineering practices to enhance operational excellence.

Highest-signal resume keywords

Enterprise ArchitectureAI-Enabled SolutionsStakeholder ManagementCloud MigrationAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MigrationSystem IntegrationAPI-Driven EcosystemsMicroservicesService-Oriented ArchitectureAI/MLGenerative AIDevOpsCI/CDCloud Engineering

Soft Skills

Executive CommunicationStakeholder EngagementNegotiationRelationship BuildingProblem Management

Tools & Technologies

AWSAzureAI Governance FrameworksMLOpsLLMOps

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Life InsuranceAnnuity ProductsThird Party AdministratorPolicy AdministrationRegulatory Reporting

Tech Stack

Tools & technologies

AWSAzureCloudDistributed SystemsFirewallsMicroservices

About the role

Key responsibilities & impact

Lead large-scale LifePRO®, TPA, digital platform, and AI-enabled transformation programs from solution planning through deployment, stabilization, and business adoption
Provide technical leadership across architecture, engineering, integrations, data migration, testing, release, and deployment
Partner with Product, Engineering, Data, and AI teams to embed automation, analytics, GenAI, and Agentic AI into implementation programs
Serve as senior delivery leader for strategic client programs, managing stakeholder relationships, governance, risks, decisions, and business objective realization
Build and lead teams across implementation, engineering, architecture, data, QA, and program management
Drive innovation and operational excellence through modern engineering practices, reusable frameworks, emerging technologies, and delivery accelerators
Lead complex integrations, data conversion and migration, platform modernization, and implementation readiness
Define and own a consolidated solution and execution strategy across the LifePRO® and TPA ecosystem
Align architecture, engineering, and delivery teams to one unified roadmap and execution plan
Lead root-cause analysis and permanent remediation for recurring platform problems
Establish proactive monitoring, defect-prevention, and escalation-management practices to reduce production issues and client escalations

Requirements

What you’ll need

20+ years in enterprise architecture, engineering, or solution leadership within consulting, SI, or digital practices
Experience partnering with senior client stakeholders including CIO, CTO, CDO, and business executives
Proven experience with legacy policy administration systems and architecting data-driven, AI-enabled enterprise solutions
Strong understanding of legacy systems, cloud migrations, integration frameworks, data fabric/mesh, and AI orchestration
Strong stakeholder management and executive communication skills
Familiarity with Generative AI, Agentic AI, intelligent automation, and AI governance frameworks
Background managing global delivery teams and distributed engineering organizations
Experience establishing AI engineering practices, reusable frameworks, and innovation labs
Deep understanding of the Third Party Administrator (TPA) ecosystem across new business, underwriting, policy administration, billing, claims, disbursements, commissions, reinsurance, and regulatory reporting
Proven track record stabilizing complex, multi-application production environments and reducing recurring defects and client escalations
Experience defining and executing consolidated technical strategies across diverse applications and technologies
Strong understanding of Life Insurance and Annuity products, policy administration platforms, TPA implementation methodologies, and core business processes
Deep expertise in enterprise software delivery, solution architecture, system integrations, API-driven ecosystems, microservices, and cloud-native platforms
Experience leading enterprise and web application development using Service-Oriented Architecture (SOA) and modern integration patterns
Ability to lead technical, design, development, QA, conversion, data migration, testing, deployment, and production cutover teams
Strong understanding of AI/ML, Generative AI, Agentic AI, intelligent automation, NLP, predictive analytics, and AI-driven business transformation
Experience with AI solution lifecycle management, including solution design, deployment, monitoring, governance, and continuous improvement
Familiarity with AI engineering practices, MLOps/LLMOps, responsible AI, model governance, and enterprise AI adoption
Expertise in Agile, DevOps, CI/CD, cloud engineering, release management, and distributed systems architecture
Working knowledge of servers, AWS and/or Azure cloud, firewalls, load balancers, environments, and security considerations
Ability to evaluate technical architectures, implementation strategies, integration approaches, scalability, delivery risks, and solution feasibility
Strong program and portfolio delivery leadership across large-scale implementations, transformations, and modernization initiatives
Proven ability to lead globally distributed engineering, architecture, implementation, and delivery teams in matrixed organizations
Strong commercial acumen, including solution shaping, implementation planning, estimation, proposal support, and value realization
Exceptional executive communication, stakeholder management, client engagement, negotiation, and relationship-building skills
Strong incident, problem, and escalation management capability, including root-cause analysis, permanent defect prevention, and production health governance
Bachelor's Degree

Benefits

Comp & perks

Benefits information provided at https://www.exlservice.com/us-careers-and-benefits
Compensation may exceed the posted range in higher-cost zones such as California, New York, and New Jersey
Base salary determined by skills and experience, internal pay equity, work location, market conditions, and role scope