Senior Executive – Order to Cash, Billing & Support

EXL

Senior Executive managing Order-to-Cash billing and accounts receivable operations. Training team members, mentoring staff, and driving process improvements from Noida, India.

Posted 9/4/2026full-timeNoida • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable and Order to Cash (O2C) processes, with strong capabilities in billing, query handling, and process training. Proficient in Excel and effective in communication with stakeholders, while maintaining adherence to company policies.

Highest-signal resume keywords

Accounts ReceivableOrder to Cash (O2C)Billing and Query HandlingProcess TrainingExcel/Spreadsheets

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts Receivable PrinciplesBillingQuery HandlingProcess ImprovementData Management

Soft Skills

Verbal CommunicationWritten CommunicationMentoringFeedback AcceptanceStakeholder Engagement

Tools & Technologies

MS TeamsEmail

Certifications & Qualifications

Bachelor's Degree in Commerce

Industry Keywords

Voice of the CustomerExceptional Cases DatabaseSOW ComplianceProcess UpdatesBest Practices

About the role

Key responsibilities & impact

Perform billing and query handling
Contact onshore stakeholders via email and MS Teams on a day-to-day basis
Act as the internal Voice of the Customer, representing customer needs and wants
Impart process training to all new joiners
Provide and accept timely feedback on process training and ensure corrective action
Clear the assist queue daily and provide feedback to team members
Mentor the team
Acquire new process knowledge and operate as a domain knowledge expert
Maintain the exceptional cases database and process updates
Substitute for the Assistant Manager during their absence on the floor
Contribute to processing as needed and ensure targets in accordance with the SOW are met
Work on process improvements and share best practices across the team
Ensure adherence to company policies and procedures

Requirements

What you’ll need

Bachelor's degree in commerce
2–4 years of relevant experience in Accounts Receivable, preferably in the Order to Cash (O2C) domain
Experience performing billing and query handling
Good knowledge of accounts receivable principles and concepts
Strong experience with Excel/Spreadsheets
Excellent verbal and written communication skills
Fluent spoken and written English
Ability to contact onshore stakeholders via email and MS Teams
Ability to impart process training to new joiners
Ability to provide and accept timely feedback on process training and ensure corrective action
Ability to clear the assist queue daily
Ability to mentor the team
Ability to acquire new process knowledge and operate as a domain knowledge expert
Ability to maintain an exceptional cases database and process updates
Ability to substitute for the Assistant Manager in their absence
Ability to contribute to processing as needed and meet targets in accordance with the SOW
Ability to work on process improvements and share best practices
Adherence to company policies and procedures

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EXL Website LinkedIn All Job Openings 10,000+ employees 🏥 Healthcare 🛡️ Insurance 📦 Logistics 💰 $2M Venture Round on 2015-01 Healthcare
Insurance
Logistics EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data. Senior Executive – Order to Cash, Billing & Support 🔥 1 hour ago 🏢🏡 Noida – Hybrid ⏰ Full Time 🟠 Senior 👔 Executive 👻 Ghost score 11% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Perform billing and query handling
Contact onshore stakeholders via email and MS Teams on a day-to-day basis
Act as the internal Voice of the Customer, representing customer needs and wants
Impart process training to all new joiners
Provide and accept timely feedback on process training and ensure corrective action
Clear the assist queue daily and provide feedback to team members
Mentor the team
Acquire new process knowledge and operate as a domain knowledge expert
Maintain the exceptional cases database and process updates
Substitute for the Assistant Manager during their absence on the floor
Contribute to processing as needed and ensure targets in accordance with the SOW are met
Work on process improvements and share best practices across the team
Ensure adherence to company policies and procedures 🎯 Requirements
Bachelor's degree in commerce
2–4 years of relevant experience in Accounts Receivable, preferably in the Order to Cash (O2C) domain
Experience performing billing and query handling
Good knowledge of accounts receivable principles and concepts
Strong experience with Excel/Spreadsheets
Excellent verbal and written communication skills
Fluent spoken and written English
Ability to contact onshore stakeholders via email and MS Teams
Ability to impart process training to new joiners
Ability to provide and accept timely feedback on process training and ensure corrective action
Ability to clear the assist queue daily
Ability to mentor the team
Ability to acquire new process knowledge and operate as a domain knowledge expert
Ability to maintain an exceptional cases database and process updates
Ability to substitute for the Assistant Manager in their absence
Ability to contribute to processing as needed and meet targets in accordance with the SOW
Ability to work on process improvements and share best practices
Adherence to company policies and procedures Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Supply Executive, Online Market Research 🕒 July 27 InnovateMR 51 - 200 🤝 B2B 👥 B2C ☁️ SaaS Website LinkedIn All Job Openings Senior Supply Executive managing sample supply, project margins, and vendor relationships for Innovate’s online research projects. Coordinating internal teams and audits while working US business hours. 🏢🏡 Noida – Hybrid 💰 Private equity on 2022-02 ⏰ Full Time 🟠 Senior 👔 Executive View More Executive Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs