ExactCare

Accountant

• Prepare weekly statement/invoice files, review exceptions, and verify invoices and adjustments in accordance with company policy and contract terms.
• Load and reconcile daily cash receipts from various sources, including Lockbox, Credit Card programs, etc. and ensure accurate application to customer accounts.
• Monitor accounts receivable aging and proactively follow up with customers to resolve outstanding balances.
• Oversee the process to refund patient accounts, as appropriate, and assist with filing Unclaimed Funds reports with the states.
• Support cash flow forecasting through timely and accurate AR reporting.
• Assist with month-end and year-end close processes, including analysis and reporting of AR balances and related reserves.
• Assist with annual out of pocket expense statement preparation for patient accounts.
• Research and resolve customer billing discrepancies and payment variances in coordination with sales, customer service, and operations teams.
• Maintain accurate and organized documentation for audits and internal controls and assist with gathering audit requests, as necessary.
• Contribute to process improvements and automation initiatives to enhance AR efficiency.
• Assist with establishing and reporting on key metrics and operating efficiencies to assess the ROI.
• Ensure compliance with GAAP and internal accounting policies.

Staff Accountant

Operations

• Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support
• Help coordinate the completion of cross training through communication and scheduling with designated trainees
• Provide a high level of subject matter expertise to the department in supporting continuous improvement projects
• Support leads and supervisors in diagnosing and improving performance of team members

Operations Trainer – MD Calls

Collections

• Contact patients for payments on outstanding balances
• Process account adjustments as appropriate
• Post patient payments
• Manage and promote autopayment plans
• Establish payment plans for past due accounts
• Manage incoming and outgoing calls efficiently and professionally
• Ensure that any patient questions or concerns are routed to the proper department
• Investigate and resolve any patient issues
• Follow up with patients as appropriate
• Maintain confidentiality and adhere to HIPAA regulations
• Embody AnewHealth’s Core Values in all communications and interactions
• Other duties as assigned

Collections Specialist

Implementation Specialist

• Develop detailed project specifications based on defined scopes of work.
• Set clear expectations for project deliverables and timelines.
• Provide regular updates to stakeholders, highlighting progress through established milestones.
• Monitor commitments and deliverables to maintain project integrity and adherence to schedules.
• Design and implement effective communication strategies and client training plans.
• Lead conference calls, webinars, and on-site meetings with clients and internal teams.
• Consistently meet or exceed annual performance metrics. Metrics may include but are not limited to client satisfaction and timely, accurate project completion.
• Embody AnewHealth’s Core Values throughout all phases of project implementation.

Accounting Manager

• Own and manage the monthly close process, including review of journal entries
• Oversee day-to-day accounting operations, including AR, AP, and cash management
• Understand, develop, and document accounting policies and procedures in accordance with GAAP
• Perform technical accounting research and documentation as needed
• Coordinate the annual audit process with external auditors
• Partner with FP&A to support budget and forecast development
• Prepare monthly, quarterly, and annual internal and external reporting
• Supervise, train, and mentor 1–3 accounting team members

Staff Accountant

Operations Trainer – MD Calls

Collections Specialist

Implementation Specialist

Director, Accounting