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ExactCare

Director, Operational Performance

ExactCare

Director of Operational Performance leading pharmacy operations and enhancing efficiency for AnewHealth, a leader in pharmacy care management services.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading pharmacy operations with a focus on workflow optimization, KPI management, and performance strategies. Proven ability to drive operational excellence and support leadership teams in achieving budget targets and efficiency goals.

Highest-signal resume keywords
Bachelor's Degree In Operations7+ Years Of Experience In Frontend Pharmacy ProcessingMulti-Unit Leadership ExperienceWorkflow Optimization ExpertiseKPI Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance ManagementOperational ExcellenceWorkflow OptimizationKPI EstablishmentRoot Cause AnalysisBudget ManagementStaffing ModelsWorkforce PlanningContinuous ImprovementAnalytical Skills
Soft Skills
LeadershipCollaborationInfluencing SkillsProblem-SolvingCommunication
Tools & Technologies
Pharmacy Operating System
Industry Keywords
Pharmacy OperationsHealthcarePerformance StrategiesCross-Functional CoordinationHigh-Performing Teams

About the role

Key responsibilities & impact
  • developing and leading processes, people, and performance strategies
  • ensuring efficient, scalable, and high-quality pharmacy operations
  • driving operational excellence through workflow optimization
  • performance management, cross-functional coordination, and continuous improvement initiatives
  • support leadership teams as well as collaborate and influence other key leaders within operations
  • establishing and monitoring KPIs and reporting routines
  • overseeing staffing models and workforce planning
  • leading root cause analysis and resolution of operational issues
  • achieving budget targets and operational efficiency goals
  • supporting transition to new pharmacy operating system
  • embodying AnewHealth’s Core Values in all communications and interactions.

Requirements

What you’ll need
  • Bachelor’s degree in operations, healthcare or related field
  • 7+ years of progressive experience and responsibility in frontend pharmacy processing
  • Prior experience in a multi-unit leadership team leading groups of 100 colleagues or more
  • Strong analytical and problem-solving skills
  • Proven ability to lead high-performing teams
  • Expertise in workflow optimization and KPI management

Benefits

Comp & perks
  • medical/dental/vision
  • flexible spending
  • company-paid life insurance
  • short-term disability
  • voluntary benefits
  • 401(k)
  • Paid Time Off
  • paid holidays