FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Implementation Manager
ExactCareImplementation Manager responsible for leading end-to-end implementation of Pharmastar services for new and transitioning clients. Ensures timely onboarding and compliance with client expectations and regulatory standards.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
implementation managementproject managementdata validationplan configurationpharmacy network setupeligibility processesclaims processinghealthcare technology implementationbenefit administrationoperational readiness
Soft Skills
client satisfactioncommunicationorganizationrisk managementstakeholder managementproblem-solvingcoordinationconsultationprofessionalismdiscretion
Tools & Technologies
Microsoft Officeproject tracking tools
Certifications & Qualifications
Certified Pharmacy Technician (CPhT)Project Management Professional (PMP)Certified Associate in Project Management (CAPM)
Industry Keywords
healthcarehealth insurancepharmacy benefit management (PBM)managed careMedicare Part DPACEMedicaidgovernment healthcare programsclient onboardingcross-functional projects
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead the end-to-end implementation process for new and transitioning clients from contract execution through go-live and transition to ongoing support.
- Develop, maintain and manage comprehensive implementation project plans, timelines, milestones and deliverables.
- Coordinate implementation activities across multiple internal departments to ensure readiness for client onboarding.
- Monitor project progress, identify implementation risks and proactively develop mitigation strategies.
- Manage multiple concurrent implementations while maintaining high levels of accuracy, organization and client satisfaction.
- Facilitate implementation status meetings and provide regular updates to internal and external stakeholders.
- Serve as the primary point of contact for clients throughout the implementation process.
- Guide clients through onboarding requirements and provide consultation regarding implementation activities, timelines and expectations.
- Maintain a high level of client satisfaction by providing proactive communication and timely issue resolution.
- Coordinate implementation activities related to plan configuration, pharmacy and prescriber network setup, eligibility processes, reporting requirements, data validation and operational readiness.
Requirements
What you’ll need- Associate’s degree or equivalent experience
- Minimum of 5 years of experience in healthcare, health insurance, pharmacy benefit management (PBM), managed care or a related field
- Minimum of 3 years of experience managing implementations, projects, client onboarding initiatives or complex operational processes
- Preferred: PBM, Medicare Part D, PACE, managed care or health plan experience
- Preferred: Certified Pharmacy Technician (CPhT), a plus
- Preferred: Experience implementing healthcare technology, benefit administration, claims processing or related healthcare services
- Preferred: Project Management certification (PMP, CAPM or equivalent), a plus
- Demonstrated experience coordinating cross-functional projects with multiple stakeholders.
- Knowledge of healthcare operations, claims processing, pharmacy benefit management or managed care environments.
- Understanding of Medicare Part D, Medicaid, PACE or other government healthcare programs.
- High level of professionalism, discretion and confidentiality.
- Proficiency with Microsoft Office applications and project tracking tools.
Benefits
Comp & perks- medical/dental/vision
- flexible spending
- company-paid life insurance
- short-term disability
- voluntary benefits
- 401(k)
- Paid Time Off
- paid holidays