Operations

• Own day-to-day administration of Seismic (or other enablement platforms), including user management, content structure, and permissioning
• Partner with IT and vendor to manage platform stability, integrations, and configuration enhancements
• Provide technical support, documentation, and just-in-time enablement resources for platform users
• Lead rollouts of new features and optimize usability across internal and external audiences
• Design and maintain a unified content taxonomy and tagging framework
• Develop and enforce content governance policies, including ownership, version control, review cycles, and retirement workflows
• Collaborate with Product Marketing, Legal, and Channel to ensure field-facing content is accurate and compliant
• Design and manage onboarding, certification, and ongoing learning programs for Sales, BDR, and Partner roles
• Translate GTM strategies, product launches, and messaging into scalable enablement experiences
• Deliver process documentation, job aids, and self-serve resources
• Define success metrics and dashboards for enablement content and platform engagement
• Analyze usage data and stakeholder feedback to continuously improve programs and tools
• Drive adoption of sales tools and enablement resources through training and communications
• Report to the Sr. Director of Revenue Enablement and collaborate with Sales, Product, Marketing, RevOps, Legal, and Channel teams

Senior Manager, Enablement Strategy and Operations

Director, Sales Operations – Channel Commercialization

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Senior Global Operations Manager