Ever.Ag

Account Executive

• Gain deep understanding of Ever.Ag’s products and services to effectively address client needs.
• Clearly communicate the unique value propositions of solutions and services to clients.
• Achieve or exceed quarterly sales goals to drive annual recurring revenue growth.
• Conduct compelling sales presentations online and in person to prospective clients.
• Collaborate across teams to negotiate and close sales deals successfully.
• Proactively identify and nurture new business opportunities to maintain a robust pipeline.
• Identify and capitalize on cross-selling opportunities within existing client accounts.
• Develop and execute long-term sales strategies aligned with client objectives.
• Foster and strengthen relationships within enterprise accounts to enhance client loyalty.
• Lead strategic account planning, executive reviews, and revenue forecasting efforts.
• Drive to and from customer or job sites, while safely operating a company-provided or personal vehicle and adhering to all traffic laws and safety regulations, including no handheld phone use while driving.
• Other duties as assigned.

Enterprise Account Executive

• Balance skill in nurturing relationships with ability to cold call
• Develop understanding of Ever.Ag’s products and services
• Lead customer presentations via web and in person
• Build relationships with new and targeted accounts
• Responsible for outbound lead generation activities
• Develop a pipeline of quality business opportunities
• Secure new signed business and achieve sales quotas

Sales Account Executive – Agribusiness

Operations

• Learn and assist in day-to-day sales operations within Salesforce.com.
• Assist with data gathering and reporting on sales orders and contracts.
• Opportunities to work cross-functionally with the Marketing team.
• SFDC clean up - populate fields within SFDC.
• Assist with contract and sales order input into SFDC and basic SFDC reporting as needed.
• Other duties as assigned.

Sales Operations Intern

Accountant

• Registration of new entities with Secretaries of State
• Modifications of existing entity information with the Secretaries of State
• New State Payroll and tax account creation
• Review and help resolve any state notices
• Other Tax items as needed.
• Other duties as assigned

Tax Accountant Intern

Accounting Manager

• Participate in internships focused on milk accounting and supply chain technology
• Work on projects leveraging innovative technologies in the dairy industry
• Collaborate with teams and mentors in various tasks related to producer payroll processing
• Contribute to data entry and reconciliation for clients

Accounting Intern

Support Engineer

• Troubleshoot issues
• Provide expert guidance
• Ensure seamless support experiences
• Contribute to exciting special projects
• Participate in other assigned tasks and projects as well.

Tier 2 Support Analyst Intern

• Participate as a member of the Dairy Tier 1 Support team
• Assist customers with their ongoing administrative and support needs
• Additional special projects may also be identified for participation

Tier 1 Support Analyst – Intern

Data Scientist

• assist the data science team in their continued development and deployment of leading data science applications in the food production supply chain space
• The project(s) will vary depending on the research and customer projects that current when the intern joins the team.
• Likely projects/work streams will include:
• Cleaning and analyzing large complex data sets for commodity food processor to provide insights to customers regarding potential production improvements
• Working with services and ADL data scientists to understand and document customer problems and translate this into application development and data science requirements
• Assess cutting edge machine learning techniques in the analysis of large complex data sets for food production companies
• Develop data science forecasting techniques to improve commodity forecasting accuracy
• Other duties as assigned

Data Science Intern

Customer Success Manager

• Assist in onboarding new clients by helping set up accounts, configuring software settings, and guiding clients through initial training sessions.
• Help maintain regular communication with clients to understand their needs, provide product updates, and gather feedback.
• Collaborate with Customer Success Managers to troubleshoot client issues, coordinate with support teams, and ensure timely resolutions.
• Update and maintain customer records in the CRM, ensuring accurate data entry and information tracking.
• Assist in developing and delivering educational materials, such as guides, FAQs, and video tutorials, to help clients maximize their use of our software.
• Monitor and report on customer engagement metrics, using insights to recommend improvements in the client experience.
• Contribute to special projects, such as customer surveys or case studies, to enhance the Customer Success function.

Customer Success Intern

Data Engineer

• Assist in the design, development, and maintenance of data pipelines and ETL processes under supervision.
• Work with team members to identify data requirements and help ensure the accuracy and timeliness of data for projects.
• Support the maintenance of databases, focusing on performance and scalability.
• Write and edit scripts to automate tasks and processes (Python preferred).
• Participate in data quality checks and contribute to monitoring processes to ensure data integrity.
• Help troubleshoot database and data-related issues, supporting the team in finding solutions.
• Learn and stay current with database management trends and tools in ETL and data integration.
• Collaborate with team members to deliver the best customer experience possible.
• Perform other duties and projects as assigned.

Data Engineer Intern

• Lead and mentor the Customer Success team, setting clear goals and driving accountability
• Define and continuously refine a comprehensive customer success framework across all software business units
• Build strong executive-level relationships with enterprise accounts to ensure long-term partnership and loyalty
• Develop and report on customer health metrics, retention KPIs, and adoption trends to inform strategic decisions
• Serve as the voice of the customer at the executive level, proactively identifying risks and opportunities
• Drive adoption and optimization of the Gainsight platform for proactive customer engagement and health tracking
• Oversee implementation and analysis of usage trends via Gainsight PX to inform product and service improvements
• Ensure seamless coordination between Customer Success, Professional Services, Support, Product Development, Marketing, and Sales
• Manage renewals with precision—ensuring policy adherence, accurate forecasting, and revenue growth
• Promote customer engagement with Ever.Ag University and the Customer Support portal
• Oversee creation of impactful training content to accelerate product adoption and customer success
• Provide leadership for Payroll Implementation and Managed Services teams
• Ensure adherence to project management standards, focusing on scope, budget, and margin improvement
• Collaborate with the Director of Services to optimize delivery and enhance customer satisfaction

VP, Customer Success

• Prepare and file multi-state sales and use tax, franchise tax, and property tax returns, including extensions and quarterly payments.
• Compile and review tax provision schedules, consolidating data for reporting purposes.
• Research federal, state, and local tax regulations and recommend strategies to optimize compliance and efficiency.
• Maintain up-to-date knowledge of legislative changes and ensure implementation across processes.
• Respond to inquiries from regulatory agencies as needed.
• Streamline tax procedures and develop supporting documentation to improve accuracy and efficiency.
• Participate in continuing education, professional organizations, and industry networking to stay current with tax developments.
• Support month-end and year-end close processes.
• Assist with accounting tasks related to your segment of the business.
• Contribute to ad-hoc projects and other duties as assigned.

Staff Tax Accountant, Part Time

• Conduct market and industry research to identify new prospects and growth opportunities.
• Support data analysis projects, including white-space analysis, pricing and contract tracking, and customer segmentation.
• Assist with cleaning and organizing customer and contact lists to improve sales and marketing outreach.
• Collaborate with regional sales teams to align on goals and share insights across Dairy, Livestock, and Agribusiness.
• Provide general support for sales operations initiatives and ongoing commercial projects.

Commercial Operations Intern

• Serve as strategic partner and trusted advisor to agribusiness clients to unlock the full potential of Ever.Ag's solutions.
• Manage customer lifecycle from onboarding through renewal, ensuring adoption and measurable ROI.
• Champion customer relationships by understanding client goals, challenges, and opportunities.
• Lead smooth implementation and training to set customers up for long-term success.
• Proactively monitor customer health, anticipate challenges, and intervene with solutions.
• Drive measurable value by identifying ROI opportunities and expanding platform usage.
• Advocate customer priorities internally to influence product roadmap and service enhancements.
• Own renewals and upsell opportunities to ensure long-term partnerships.
• Analyze customer usage and feedback to tailor engagement strategies and improve satisfaction.
• Lead regular business reviews to align on progress and uncover growth opportunities.
• Collaborate with SMEs, product teams, and leadership to deliver customer value at every touchpoint.

Engineer

• Lead the deployment of SaaS-based MES solutions that transform how customers run and scale their manufacturing operations
• Analyze and understand customer processes to translate requirements into tailored SaaS implementations—owning system design, configuration, testing, and validation
• Configure and optimize cloud-based MES applications, ensuring seamless integration with existing systems while collaborating with the team to deliver outstanding results
• Work hand-in-hand with the Team Lead to scope, define, and document SaaS project requirements that set the stage for successful implementations
• Engage directly with customers—onsite and virtually—to drive adoption, deliver value, and ensure solutions exceed expectations
• Manage project workflows within SaaS implementation frameworks, hitting key milestones and keeping projects on schedule
• Represent Orbis in customer project meetings, addressing issues proactively, driving follow-ups, and ensuring stakeholders stay aligned
• Champion continuous improvement by sharing SaaS deployment learnings and best practices with the wider Orbis team
• Contribute wherever needed—adapting to evolving priorities in a fast-paced, customer-focused SaaS environment

Senior Implementation Project Engineer

Salesforce Administrator

• Be the go-to Salesforce expert — manage users, permissions, configurations, data integrity, and troubleshoot issues to keep everything running smoothly.
• Design smart solutions — build workflows, validation rules, custom objects, formulas, and other customizations.
• Empower the business with insights — create and maintain dashboards, reports, and analytics for Sales, Marketing, Finance, and Services.
• Protect our data — monitor quality, enforce standards, and keep clear documentation of processes, policies, and system changes.
• Collaborate across teams — gather business requirements, translate them into Salesforce solutions, and implement enhancements.
• Support and educate users — provide training resources, answer questions, and help teammates adopt best practices.
• Drive integrations — manage connections between Salesforce, MuleSoft, and other internal systems for reliable data flow.
• Keep contract data accurate — maintain and update the Customer Contract Database within Salesforce.
• Lead process improvements to streamline the sales cycle and related functions.
• Jump in where needed — contribute to other projects and initiatives as they arise.
• Reports to: Revenue & Sales Operations Manager.