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About the role
Key responsibilities & impact- Execute producer payrolls (on-prem and SaaS) accurately and on schedule for multiple clients
- Manage milk/component weights, data entry, and resolution within our operating systems
- Validate payments against Federal Order regulations — formulas, pricing, labs, and weights — and maintain audit-ready records
- Complete balancing and plant billing activities
- Serve as the lead communicator with all parties in the payroll process: producers, assignees, labs, field reps, and managers
- Work with Federal Order Marketing Administrators on behalf of clients
- Identify issues and areas for improvement, research solutions, and document findings
- Develop SOPs, training materials, and process documentation
- Contribute as a Tier II payroll support resource across all company clients
- Partner with cross-functional teams — tech, customer service, account management — for problem-solving and troubleshooting
- Participate in KPI reporting and client relationship development
Requirements
What you’ll need- 8+ years of experience in Federal Order milk pooling and payment processes, milk payroll systems, or an equivalent combination of education and experience
- Bachelor's degree in business, finance, accounting, or related field (or equivalent experience)
- Advanced Excel skills; alphanumeric ten-key of 10K KPH or higher strongly preferred
- Strong analytical mindset — you can spot patterns in data, trace transactions, and draw sound conclusions
- Excellent communication skills; able to translate complex numerical data for clients, regulators, and internal stakeholders
- Ability to work independently, manage competing deadlines, and adapt when priorities shift
- Availability for on-call support as needed (evenings, weekends, holidays)
Benefits
Comp & perks- Remote work — work from anywhere in the U.S.
- Variety — no two days look the same; you'll work across clients, processes, and problem types
- Growth — we're a growing team with several long-tenured members approaching retirement. That means real, near-term opportunities to step into leadership and expanded ownership for the right person
- Team culture — collaborative, drama-free, and genuinely supportive. We pitch in for each other and we want someone who's excited to be part of that
- Impact — your work directly affects producers and clients across the milk supply chain. It matters
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Federal Order milk poolingpayment processesmilk payroll systemsadvanced Exceldata entryKPI reportingaudit-ready recordsbalancing activitiesprocess documentationSOP development
Soft Skills
analytical mindsetcommunication skillsproblem-solvingindependent worktime managementadaptabilityleadershipcross-functional collaborationclient relationship developmentresearch skills
