Customer Success Specialist, French, Spanish Speaking
Meltwater
Founding Sales and Customer Success, EdTech K12
EQL Edtech
full-time
Posted on:
Location: 🇿🇦 South Africa
Visit company websiteSalary
💰 $35,000 per year
Job Level
JuniorMid-Level
About the role
- Remote | Full-Time | US Timezones
- Founding Sales & Customer Success role at an AI-powered EdTech startup
- Drive 30% month-over-month growth, manage sales pipeline, and own revenue targets
- Shape core processes and scale solution used by tens of thousands of teachers serving over half a million students
- Sales responsibilities: drive inbound leads to close, execute bottom-up and top-down strategies, schedule and lead demos, create marketing & sales assets, manage CRM, hit quarterly revenue targets
- Customer Success responsibilities: drive renewals and pricing reviews, cross-sell and expand accounts, build referral programs, increase adoption through onboarding and training, collect feedback for product development
- Compensation: US$35k base + uncapped commission + potential future equity
Requirements
- Native/fluent English
- 2–6+ years in K–12 SaaS sales, with a proven track record of exceeding targets
- Strong organizational and process-oriented skills
- Proactive, autonomous, and highly self-motivated
- Excellent communication and presentation skills
- Experience with GenAI tools
- Comfortable navigating ambiguity in early-stage startups
- Eagerness to join a founding team and grow with equity upside
- Bonus: Selling to US K–12 Directors of Curriculum
- Bonus: Background as an English teacher or school administrator
- Bonus: Prior experience in K–12 SaaS companies such as Nearpod, Newsela, Pear Deck, Edpuzzle, Writable, NoRedInk, Seesaw, ClassDojo
