Customer Success Manager

• Contribute to the full system lifecycle; from client and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers
• Assist the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation
• Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results
• Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery

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