Epika Fleet Services

IT Support

• Handle escalated support tickets from team, providing timely and effective resolution
• Provide advanced support for desktops, laptops, mobile devices, printers, and peripherals
• Troubleshoot and resolve network, connectivity, and security issues
• Support all business-critical applications
• Assist with onboarding and offboarding processes, including device setup and user account configuration
• Maintain accurate documentation of technical issues and resolutions
• Collaborate with leadership teams as needed for complex issues
• Provide onsite support 5 days a week: 1 day onsite (roaming locally around atlanta surrounding cities) and 4 days remote

IT Support Specialist

• Handle escalated support tickets from team, providing timely and effective resolution
• Provide advanced support for desktops, laptops, mobile devices, printers, and peripherals
• Troubleshoot and resolve network, connectivity, and security issues
• Support all business-critical applications
• Assist with onboarding and offboarding processes, including device setup and user account configuration
• Maintain accurate documentation of technical issues and resolutions
• Collaborate with leadership teams as needed for complex issues
• Provide onsite support for our Nashville office

Manager

• Lead your branch — oversee account managers, shop managers, service coordinators, and mobile technicians to ensure exceptional service delivery
• Inspire your team — hire, train, and motivate employees to reach their potential while upholding M.E.S.O.’s culture of teamwork, safety, and customer-first service
• Drive results — manage profit and loss performance, prepare budgets, review operating reports, and build strategies to grow branch revenue and profitability
• Champion safety — work closely with our Safety Director to ensure OSHA compliance, DOT regulations, audits, training, and a strong safety culture
• Strengthen relationships — maintain open, clear communication with customers, employees, and department leaders to ensure a seamless service experience
• Support growth — pursue business development opportunities and leverage your competitive drive to expand the branch’s impact

Branch Manager

Accounting Manager

• Own the monthly close process, including journal entries, accruals, and balance sheet reconciliations
• Ensure accurate and timely financial statements in accordance with GAAP
• Maintain general ledger integrity and oversee AR, AP, Inventory and cash-related accounting activities
• Review and analyze monthly results, identifying variances and trends
• Maintain and enhance internal controls, accounting policies, and procedures
• Support external audits and act as a key liaison with auditors
• Assist with sales/use tax, payroll-related accounting, and other compliance requirements
• Partner with operations and finance to explain results and support decision-making
• Assist with budgeting, forecasting, and working capital analysis
• Prepare recurring and ad hoc financial reports for leadership
• Support acquisition accounting, including purchase accounting and net working capital true-ups
• Assist with onboarding newly acquired businesses into NetSuite and related systems
• Drive continuous improvement through automation, system optimization, and process redesign

• Own the monthly close process, including journal entries, accruals, and balance sheet reconciliations.
• Ensure accurate and timely financial statements in accordance with GAAP.
• Maintain general ledger integrity and oversee AR, AP, Inventory and cash-related accounting activities.
• Review and analyze monthly results, identifying variances and trends.
• Maintain and enhance internal controls, accounting policies, and procedures.
• Support external audits and act as a key liaison with auditors.
• Assist with sales/use tax, payroll-related accounting, and other compliance requirements.
• Partner with operations and finance to explain results and support decision-making.
• Assist with budgeting, forecasting, and working capital analysis.
• Prepare recurring and ad hoc financial reports for leadership.
• Support acquisition accounting, including purchase accounting and net working capital true-ups.
• Assist with onboarding newly acquired businesses into NetSuite and related systems.
• Help standardize accounting processes across a growing, multi-entity platform.
• Drive continuous improvement through automation, system optimization, and process redesign.
• Leverage NetSuite, FloQast, PowerBI and reporting tools to improve close efficiency and data quality.

Account Manager

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians
• Support the field – process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy – update customer databases with current information and service details
• Bridge communication – serve as the link between customers, technicians, and department managers
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Payroll

• Perform credit card reconciliations to ensure accurate and timely reporting.
• Conduct credit card audits to identify discrepancies, ensure compliance, and maintain financial integrity.
• Enter and manage purchase orders associated with invoices.
• Manage approvals within Payhawk for invoices, expenses.
• Reconciling vendor statements and processing vendor payments.
• Run and distribute weekly financial and operational reports to relevant teams.
• Complete new vendor account applications, maintain updated vendor records provide sales tax exemption certificates to vendors as needed.
• Coordinate and execute new hire onboarding, ensuring a seamless and welcoming experience.
• Manage the offboarding process for terminated employees, including system removal, documentation, and payroll updates.
• Assist with payroll processing, ensuring accuracy and timely submission.

Payroll and Finance Associate

Sales

• Develop and execute a regional sales strategy to grow MESO’s customer base across the Southeast
• Identify and secure new business through cold outreach, jobsite visits, referrals, and industry networking
• Serve as an active field presence, traveling throughout the region to meet customers and support sales initiatives
• Build and maintain long-term relationships with fleet managers, operations leaders, and decision-makers
• Lead contract discussions and close service agreements aligned with company growth goals
• Partner closely with operations and leadership to ensure smooth onboarding and strong customer satisfaction
• Expand existing accounts by identifying upsell and cross-sell opportunities
• Maintain accurate CRM records including pipeline activity, forecasting, and reporting
• Represent MESO at customer meetings, industry events, and trade shows

Regional Sales Manager

• Lead and support a team of Mobile Technicians within the assigned region, with some regional travel required.
• Ensure daily operations are safe, efficient, and productive.
• Communicate regularly with technicians and management to support field operations.
• Focus on sales efforts, including prospecting new accounts and supporting business growth.
• Work directly with customers to resolve urgent service needs and maintain strong relationships.
• Stay organized, act with urgency, and continuously look for ways to improve processes.
• Comfortable using computers, including Excel and Microsoft Office.
• Perform other duties as needed to support operations.

Regional Fleet Service Manager

• Lead and support a team of Mobile Technicians within the assigned region, with some regional travel required.
• Ensure daily operations are safe, efficient, and productive.
• Communicate regularly with technicians and management to support field operations.
• When not in the field assisting technicians, focus on sales efforts, including prospecting new accounts and supporting business growth.
• Work directly with customers to resolve urgent service needs and maintain strong relationships.
• Mechanical or industry knowledge is a Must*, especially with Class 8 tractor-trailers.
• Stay organized, act with urgency, and continuously look for ways to improve processes.
• Comfortable using computers, including Excel and Microsoft Office.
• Perform other duties as needed to support operations.

Art Director

• Manage the inventory of parts, including ordering, receiving, stocking, and distributing parts as needed
• Help manage daily parts flow, coordinate with vendors and technicians
• Ensure every repair has the right parts on time
• Maintain accurate inventory records, conduct regular cycle counts
• Distribute parts to technicians promptly
• Provide regular updates to the service team regarding parts availability
• Assist customers and technicians in identifying and selecting appropriate parts
• Keep the parts department clean, organized, and in compliance with safety regulations

Parts Manager

• Directly oversee, lead, and mentor Mobile Technician s in designated region.
• Lead a team of Mobile Technician to drive productivity and growth.
• Coordinate and conduct regular meetings with technicians to engage, energize and mentor.
• Provide leadership and supervision, to ensure efficiency, productivity and safety standards are met.
• Provide leadership to individuals and management.
• Market and support the operations of the business.
• Knowledge of industry or mechanically inclined.
• Service knowledge for heavy equipment, rental equipment, and rental trucks.
• Ability to prospect for new accounts in an organized manner.
• Ability to act with a high sense of urgency.
• Collaborate with existing customers, especially customers with urgent issues, to provide solutions that meet customer requirements.
• Demonstrate skill and interest in continuous improvement of processes.
• Strong Excel and data entry skills.
• Proficient computer skills.
• Competent using Microsoft Office Suite (Excel, Word, Power Point, etc.).
• Provide leadership to individuals and management team daily.
• Drive new business in developing markets and continue support in existing markets.
• Performs other duties and responsibilities as assigned.

IT Support Specialist

IT Support Specialist

Branch Manager

Accounting Manager

Accounting Manager

Account Manager

Payroll and Finance Associate

Regional Sales Manager

Regional Fleet Service Manager

Regional Fleet Service Manager

Parts Manager

Regional Service Manager