Epika Fleet Services

Account Executive

• Represent the company with professionalism, portraying a welcoming and positive image.
• Deliver exceptional customer service to ensure repeat business and long-term client loyalty.
• Identify customer needs and present tailored service solutions, including truck lot maintenance and fleet repair services.
• Develop and maintain relationships with decision-makers in commercial trucking, logistics, and fleet management sectors.
• Lead prospecting efforts through cold calls, networking, and on-site visits to potential clients.
• Collaborate with Service Operations and Roadside Assistance teams to develop accurate, competitive quotes.
• Maintain consistent communication with internal teams to ensure service delivery meets or exceeds customer expectations.
• Keep CRM system updated with client visits, sales opportunities, and account status.
• Analyze sales reports to identify and capitalize on revenue growth opportunities.
• Consistently meet or exceed assigned sales targets.
• Stay informed on industry trends, competitive offerings, and new service capabilities.
• Support marketing efforts by participating in trade shows, networking events, and customer appreciation initiatives.

Sales Representative

Accounts Payable

• Process vendor invoices, ensuring accuracy and proper coding
• Manage accounts payable workflows from receipt through payment
• Reconcile invoices and resolve discrepancies with vendors or internal teams
• Maintain organized and up-to-date financial records
• Assist with month-end close tasks related to AP
• Support reporting and data entry within accounting systems
• Communicate with vendors regarding payment status and inquiries

Accounts Payable Administrator

Manager

• Lead, coach, and develop a team of 15+ body and paint technicians
• Drive daily production, cycle times, and throughput to meet or exceed targets
• Ensure high-quality repairs and refinishing standards across all work completed
• Oversee job scheduling, work distribution, and shop workflow optimization
• Manage department profitability, including labor efficiency, materials usage, and cost control
• Partner with estimating, parts, and operations teams to ensure smooth job execution
• Maintain strong relationships with fleet customers and key accounts
• Ensure compliance with safety standards, environmental regulations, and company policies
• Monitor KPIs such as turnaround time, rework rates, and gross profit margins

Body/Paint Department Service Manager

Recruitment

• Own full-cycle recruiting for diesel and fleet tech roles across the Northeast — Boston, Rochester, and surrounding markets
• Source passive candidates aggressively using Indeed Smart Sourcer, boolean strings, and targeted keyword strategies
• Screen candidates via phone, document findings, and submit detailed write-ups to hiring managers
• Build and maintain strong relationships with hiring managers, RSMs, and field leadership — including pushing back when needed
• Manage candidate pipeline in ATS (iCIMS / transitioning to Paradox) with accuracy and real-time updates
• Identify and escalate req-level issues (pay misalignment, title problems, stale postings) proactively — don't just throw candidates at the problem
• Leverage AI tools to improve efficiency across sourcing, screening, and administrative tasks
• Collaborate with the recruiting team on onboarding, SOPs, and process improvements

Talent Acquisition Partner

Account Manager

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians
• Support the field – process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy – update customer databases with current information and service details
• Bridge communication – serve as the link between customers, technicians, and department managers
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Senior Sales Representative

• Lead your branch — oversee account managers, shop managers, service coordinators, and mobile technicians to ensure exceptional service delivery
• Inspire your team — hire, train, and motivate employees to reach their potential while upholding M.E.S.O.’s culture of teamwork, safety, and customer-first service
• Drive results — manage profit and loss performance, prepare budgets, review operating reports, and build strategies to grow branch revenue and profitability
• Champion safety — work closely with our Safety Director to ensure OSHA compliance, DOT regulations, audits, training, and a strong safety culture
• Strengthen relationships — maintain open, clear communication with customers, employees, and department leaders to ensure a seamless service experience
• Support growth — pursue business development opportunities and leverage your competitive drive to expand the branch’s impact

Branch Manager

IT Support

• Handle escalated support tickets from team, providing timely and effective resolution
• Provide advanced support for desktops, laptops, mobile devices, printers, and peripherals
• Troubleshoot and resolve network, connectivity, and security issues
• Support all business-critical applications
• Assist with onboarding and offboarding processes, including device setup and user account configuration
• Maintain accurate documentation of technical issues and resolutions
• Collaborate with leadership teams as needed for complex issues
• Provide onsite support 5 days a week: 1 day onsite (roaming locally around atlanta surrounding cities) and 4 days remote

IT Support Specialist

• Handle escalated support tickets from team, providing timely and effective resolution
• Provide advanced support for desktops, laptops, mobile devices, printers, and peripherals
• Troubleshoot and resolve network, connectivity, and security issues
• Support all business-critical applications
• Assist with onboarding and offboarding processes, including device setup and user account configuration
• Maintain accurate documentation of technical issues and resolutions
• Collaborate with leadership teams as needed for complex issues
• Provide onsite support for our Nashville office

Accounting Manager

• Own the monthly close process, including journal entries, accruals, and balance sheet reconciliations
• Ensure accurate and timely financial statements in accordance with GAAP
• Maintain general ledger integrity and oversee AR, AP, Inventory and cash-related accounting activities
• Review and analyze monthly results, identifying variances and trends
• Maintain and enhance internal controls, accounting policies, and procedures
• Support external audits and act as a key liaison with auditors
• Assist with sales/use tax, payroll-related accounting, and other compliance requirements
• Partner with operations and finance to explain results and support decision-making
• Assist with budgeting, forecasting, and working capital analysis
• Prepare recurring and ad hoc financial reports for leadership
• Support acquisition accounting, including purchase accounting and net working capital true-ups
• Assist with onboarding newly acquired businesses into NetSuite and related systems
• Drive continuous improvement through automation, system optimization, and process redesign

• Own the monthly close process, including journal entries, accruals, and balance sheet reconciliations.
• Ensure accurate and timely financial statements in accordance with GAAP.
• Maintain general ledger integrity and oversee AR, AP, Inventory and cash-related accounting activities.
• Review and analyze monthly results, identifying variances and trends.
• Maintain and enhance internal controls, accounting policies, and procedures.
• Support external audits and act as a key liaison with auditors.
• Assist with sales/use tax, payroll-related accounting, and other compliance requirements.
• Partner with operations and finance to explain results and support decision-making.
• Assist with budgeting, forecasting, and working capital analysis.
• Prepare recurring and ad hoc financial reports for leadership.
• Support acquisition accounting, including purchase accounting and net working capital true-ups.
• Assist with onboarding newly acquired businesses into NetSuite and related systems.
• Help standardize accounting processes across a growing, multi-entity platform.
• Drive continuous improvement through automation, system optimization, and process redesign.
• Leverage NetSuite, FloQast, PowerBI and reporting tools to improve close efficiency and data quality.

Payroll

• Perform credit card reconciliations to ensure accurate and timely reporting.
• Conduct credit card audits to identify discrepancies, ensure compliance, and maintain financial integrity.
• Enter and manage purchase orders associated with invoices.
• Manage approvals within Payhawk for invoices, expenses.
• Reconciling vendor statements and processing vendor payments.
• Run and distribute weekly financial and operational reports to relevant teams.
• Complete new vendor account applications, maintain updated vendor records provide sales tax exemption certificates to vendors as needed.
• Coordinate and execute new hire onboarding, ensuring a seamless and welcoming experience.
• Manage the offboarding process for terminated employees, including system removal, documentation, and payroll updates.
• Assist with payroll processing, ensuring accuracy and timely submission.

Sales Representative

Accounts Payable Administrator

Body/Paint Department Service Manager

Talent Acquisition Partner

Account Manager

Senior Sales Representative

Branch Manager

Branch Manager

IT Support Specialist

IT Support Specialist

Branch Manager

Accounting Manager

Accounting Manager

Account Manager

Payroll and Finance Associate