Epika Fleet Services

Manager

• Provide day-to-day oversight of operations, mobile service, and regional field teams.
• Ensure productivity, quality, and efficiency align with company standards and customer expectations.
• Drive execution of KPIs including uptime, PM compliance, repair quality, and turnaround times.
• Ensure proper staffing levels and workforce planning for all regional operations.
• Oversee parts availability, inventory practices, and vendor relationships.
• Maintain proactive communication with key customer accounts.
• Resolve escalated customer concerns and ensure high satisfaction levels.
• Partner with sales and account managers to support customer retention and growth.
• Lead, coach, and develop Regional Managers and Technicians.
• Support hires, onboarding, performance reviews, and corrective action when necessary.
• Foster a culture of safety, accountability, teamwork, and continuous improvement.
• Own P&L performance for the regional operations.
• Monitor financial metrics including labor cost, parts utilization, revenue targets, and margins.
• Identify operational gaps and implement cost-control and process-improvement measures.
• Support pricing, quoting, and business development efforts within the region.
• Ensure compliance with OSHA, DOT, EPA, and internal safety protocols.
• Conduct safety meetings, audits, and corrective action plans when required.
• Maintain clean, organized, and compliant facilities and service vehicles.

Fleet Manager, Southeast Region

Data Entry

• Process accounts payable mail, date stamp, route among departments and yards to obtain an authorization signature and original documentation
• Review and reconcile credit card transactions
• Perform data entry transactions
• Answers and responses to all inquiries
• Cross train where needed

Data Entry Assistant

Accounts Payable

• Process accounts payable mail, date stamp, route among departments and yards to obtain an authorization signature and original documentation
• Review and reconcile credit card transactions
• Answers and responds to all inquiries
• Maintains all accounts payable reports, spreadsheets and corporate accounts payable files
• Provide support to the accounting or management team during month-end closing
• Research and resolve invoice discrepancies and issues
• Follow and maintain the AP cycle
• Cross train where needed

Accounts Payable Assistant

• Directly oversee, lead, and mentor Mobile Technicians in designated region.
• Lead a team of Mobile Technicians to drive productivity and growth.
• Coordinate and conduct regular meetings with technicians to engage, energize and mentor.
• Provide leadership and supervision, to ensure efficiency, productivity and safety standards are met.
• Market and support the operations of the business.
• Ability to prospect for new accounts in an organized manner.
• Collaborate with existing customers to provide solutions that meet requirements.
• Demonstrate skill and interest in continuous improvement of processes.

Regional Service Manager

• Lead your branch — oversee account managers, shop managers, service coordinators, and mobile technicians to ensure exceptional service delivery
• Inspire your team — hire, train, and motivate employees to reach their potential while upholding M.E.S.O.’s culture of teamwork, safety, and customer-first service
• Drive results — manage profit and loss performance, prepare budgets, review operating reports, and build strategies to grow branch revenue and profitability
• Champion safety — work closely with our Safety Director to ensure OSHA compliance, DOT regulations, audits, training, and a strong safety culture
• Strengthen relationships — maintain open, clear communication with customers, employees, and department leaders to ensure a seamless service experience
• Support growth — pursue business development opportunities and leverage your competitive drive to expand the branch’s impact

Branch Manager

Account Executive

• Develop and implement strategic sales plans to grow FMM's customer base across the Western region
• Identify and secure new business opportunities through cold outreach, lead generation, referrals, and industry networking
• Build and maintain strong, long-term relationships with clients to ensure customer satisfaction and retention
• Drive contract negotiations and close deals that align with company objectives for growth and profitability
• Collaborate with internal teams (operations, marketing, and customer service) to ensure successful onboarding and client support
• Provide accurate and timely sales reports, including revenue forecasting and pipeline updates
• Utilize CRM tools to manage leads, monitor progress, and document all client interactions
• Manage travel schedules and regional sales budgets effectively for maximum impact

Regional Sales Representative

• Drive revenue growth through new business development and strategic account expansion.
• Build and maintain long-term client relationships across the trucking, fleet maintenance, and logistics industries.
• Identify customer needs and propose full-service solutions, including mechanical, mobile, collision, and paint & body services.
• Collaborate with shop leadership and operations teams to ensure seamless service delivery and customer satisfaction.
• Manage the full sales cycle — from prospecting and presentation to closing and account management.
• Consistently meet or exceed sales goals, while maintaining a focus on customer trust and retention.
• Represent CS Truck & Trailer as a trusted advisor and brand ambassador in the Atlanta market.

Sales Executive

Art Director

• Support the Parts Manager in all aspects of parts ordering, inventory, and tracking
• Order and receive parts and materials for ongoing repair projects
• Verify deliveries, handle returns, and maintain accurate records
• Update and track orders in Fullbay (experience preferred)
• Maintain organized parts storage and labeling systems
• Communicate effectively with vendors, technicians, and estimators
• Prepare daily parts reports using Excel and email updates
• Ensure smooth shop workflow and minimize downtime

Assistant Parts Manager

Sales

• Drive revenue growth by identifying, pursuing, and securing new business opportunities.
• Build and maintain long-term client relationships across the trucking and fleet maintenance industry.
• Prepare accurate repair estimates for trailers, tractors, collision repairs, and paint/body work.
• Collaborate with customers, insurance partners, and shop staff to deliver clear, competitive estimates.
• Conduct site visits, inspections, and customer meetings to understand repair needs.
• Meet or exceed sales targets while ensuring customer satisfaction and trust.
• Represent CS Truck & Trailer as a trusted advisor, highlighting our full-service offerings (mechanical, mobile service, collision, paint & body).

Sales Estimator

• Lead your branch — oversee account managers, shop managers, service coordinators, and mobile technicians to ensure exceptional service delivery
• Hire, train, and motivate employees to reach their potential while upholding M.E.S.O.’s culture of teamwork, safety, and customer-first service
• Manage profit and loss performance, prepare budgets, review operating reports, and build strategies to grow branch revenue and profitability
• Work closely with Safety Director to ensure OSHA compliance, DOT regulations, audits, training, and a strong safety culture
• Maintain open, clear communication with customers, employees, and department leaders to ensure a seamless service experience
• Pursue business development opportunities to expand the branch’s impact

• Lead your branch — oversee account managers, shop managers, service coordinators, and mobile technicians to ensure exceptional service delivery
• Hire, train, and motivate employees while upholding company culture of teamwork, safety, and customer-first service
• Manage profit and loss performance, prepare budgets, review operating reports, and build strategies to grow branch revenue and profitability
• Work closely with Safety Director to ensure OSHA compliance, DOT regulations, audits, training, and a strong safety culture
• Maintain open communication with customers, employees, and department leaders to ensure a seamless service experience
• Pursue business development opportunities to expand the branch’s impact

Bookkeeper

• Manage daily bookkeeping activities in QuickBooks Desktop
• Perform accurate reconciliation of bank and credit card statements
• Process accounts payable and ensure timely distributions
• Handle bank deposits and petty cash tracking
• Prepare and submit sales tax filings
• Maintain proper tax reporting for both internal and external contacts
• Support general accounting functions to ensure accuracy and compliance