Ensemble Health Partners

Analyst

• Conduct user interviews, define use cases, and document user journeys and pain points.
• Gather, validate, and translate business and system requirements into actionable deliverables.
• Define problems, evaluate solutions, and provide recommendations.
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.
• Support data-driven decision making through trend and performance analysis.
• Communicate insights, risks, and recommendations to stakeholders at all levels.
• Identify and implement process improvements to drive efficiency and scalability.

Business Product Analyst

Accounts Receivable

• Accounts Receivable Specialist is responsible for following up directly with commercial, governmental, and other payers to resolve claim payment issues, to secure appropriate and timely reimbursement and response.
• Identifies and analyzes denials, payment variances, and no response claims and acts to resolve claims/accounts, including drafting and submitting technical and clinical appeals.
• Provides support for all denial, no response, and audit activities.
• Examines denied and other non-paid claims to determine the reason for discrepancies.
• Communicates directly with payers to follow up on outstanding claims, files technical and clinical appeals, resolves payment variances, and ensures timely and accurate reimbursement.

Accounts Receivable Specialist

Project Manager

• Oversee all aspects of projects
• Lead, coordinate, and complete projects on time and within budget and scope
• Establish project plans with deadlines and assign responsibilities
• Monitor and summarize progress of projects
• Coordinate with other departments to implement long and short projects aligning technology solutions

Senior Project Manager

Billing Specialist

• Resolve multidisciplinary claim edits to ensure accurate and timely claim submission
• Work daily electronic 277s, RTPs, failed bills, late charges, rebills, and failed claims
• Collaborate closely with Billing and Denials Management
• Contact patients, insurers, and third parties for missing insurance or billing information
• Assist with new client implementations by preparing unbilled reports and playbooks
• Float to cover absentee staffing needs

Billing Associate

IT Support

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program.
• Assists with application processes to facilitate accurate and appropriate submissions.
• Follows-up on submitted applications to ensure timely billing or adjustment processing.
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions.
• Effectively communicating with the patient to obtain documents that must accompany the application.
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
• Documenting all relevant actions and communication steps in assigned patient accounting systems.
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.

Public Benefit Specialist

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program
• Assists with application processes to facilitate accurate and appropriate submissions
• Follows-up on submitted applications to ensure timely billing or adjustment processing
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions
• Effectively communicating with the patient to obtain documents that must accompany the application
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
• Documenting all relevant actions and communication steps in assigned patient accounting systems
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
• Other job duties as assigned.

Bilingual Public Benefit Specialist

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program.
• Assists with application processes to facilitate accurate and appropriate submissions.
• Follows-up on submitted applications to insure timely billing or adjustment processing.
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions
• Effectively communicating with the patient to obtain documents that must accompany the application
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
• Documenting all relevant actions and communication steps in assigned patient accounting systems
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.

Full-stack Engineer

• Design, develop, test, deploy, monitor, and continuously improve backend services and APIs supporting data-driven applications
• Build and maintain scalable data pipelines and services that enable ingestion, transformation, and delivery of structured data for user consumption
• Develop reusable components, frameworks, and tooling that support consistent and scalable data processing and decisioning workflows
• Collaborate with product, analytics, and design teams to translate business requirements into technical solutions that improve visibility and usability of data
• Partner with architecture and data teams to ensure accurate, reliable, and high-quality data integration between systems
• Participate in and lead technical design sessions, architecture reviews, and exploratory investigations to align with long-term platform strategy
• Implement and advocate for engineering best practices related to performance, scalability, security, observability, and maintainability
• Support development of user-facing data capabilities, including visualization, filtering, and interaction with structured datasets
• Mentor and guide engineers through code reviews and collaboration, helping to elevate team capability and technical standards
• Contribute to an innovation-focused environment by leveraging automation, AI-enabled tools, and advanced data capabilities

Software Engineer

• Provide technical support to end users
• Troubleshoot hardware and software issues
• Document interactions and resolutions
• Assist in onboarding activities

Service Desk Analyst

Security Engineer

• Design, develop, and maintain automated workflows and integrations supporting TPRM, risk management, and governance processes
• Build and maintain integrations across platforms using APIs, webhooks, and data pipelines
• Develop scripts and automation tools to ingest, transform, and normalize data from multiple sources
• Implement solutions using Microsoft Power Platform and/or custom engineering approaches
• Partner with Cybersecurity, GRC, Legal, and Compliance teams to operationalize policy requirements into technical solutions

Engineer II, Cybersecurity Risk

Operations

• Day-to-day monitoring of cloud / on-prem resources
• Incident management including escalation
• Routine operations of Azure Virtual Desktop
• Collaboration with cross-functional teams to implement and support Azure resources
• Troubleshoot, resolve & escalate incidents related to Azure services
• Ensure compliance with security standards and policies
• Conduct regular security assessments and Implement patches & vulnerability mitigation
• Optimize Azure resource usage to minimize costs
• Maintain detailed documentation of Azure infrastructure configurations, processes, and procedures
• Provide telephony support to the US based users
• Provide training and guidance to other team members on Azure best practices

Senior IT Ops Analyst

Manager

• Oversee daily access request intake through ServiceNow, ensuring all requests include required data (employee identity, manager, employment type, location, access intent) and follow approved provisioning workflows
• Own and execute the IAM escalation protocol across all tiers: Tier 1 (Day 1–3): Ensure IAM Provisioners/Analysts complete standard follow-up on open tickets
• Tier 2 (Day 4–8): Serve as the formal escalation point with SLA tracking and documentation
• Tier 3 (Day 8–10): Coordinate cross-functional escalation meetings with IAM Director
• Tier 4+ (Day 10–14): Facilitate handoff to Partnership Success and executive stakeholders with formal incident reports
• Monitor and enforce IAM SLAs: client access provisioning ≤14 days from approved request; termination SLA = 24 hours
• Collaborate with Risk, Compliance, and Audit teams to meet regulatory and internal control requirements (HIPAA, SOC 2, HITRUST)
• Identify and eliminate manual, repetitive intake and escalation processes — manual provisioning is technical debt
• Partner with IAM engineering to onboard intake workflows into SailPoint, ServiceNow Flow Designer, and Entra ID for automation
• Serve as the IAM liaison with Partnership Success for client-facing escalation communication
• Participate in request fulfillment — this will be 40% or more of time

IAM Manager

• Responsible for planning, developing, organizing, and managing the Patient Access department
• Responsible for performance and effectiveness of the department
• Coaching and development of all staff performing these functions
• Implementing short and long-term plans to improve customer service
• Collecting, interpreting and communicating performance data
• Collaborating with internal and external customers to make key decisions

Manager, Patient Access

Auditor

• Develops and implements strategic needs analyses and training plans for coding leadership
• Coordinates and evaluates curriculum development
• Conducts the preparation and delivery of training for Medical Coders
• Provides guidance and leadership to coding and billing management
• Performs annual performance reviews and quality assurance reviews
• Serves as a subject matter expert for professional fee coding
• Ensures information meeting professional coding standards is accurate and current
• Monitors and audits inpatient and outpatient accounts
• Assesses educational needs of coding staff
• Develops programs or researches educational resources
• Assists with training new and existing staff
• Coordinates the presentation of ongoing professional seminars and materials
• Performs miscellaneous job-related duties as assigned
• Provides reports of audit findings to coding management and leadership

Physician Coding Auditor

• The Revenue Integrity Analyst plays a pivotal role in ensuring financial health for acute and non-acute organization by meticulously managing charge master, regulation code changes, work queues, charge capture, charge reconciliation, reporting, and analytical trending.
• This includes the identification of root cause and creation/maintenance of processes to ensure charge capture.
• In addition, this position is required to provide analytical insight regarding reports for charges that are not captured accurately or consistently.
• This position is responsible for uncovering root causes and developing a correct action plan.
• Recommends modifications to established practices and procedures or system functionality as needed to support Revenue Cycle and then manages implementation of those recommended changes.