Service Desk Analyst

Ensemble Health Partners

Technical support representative providing assistance and troubleshooting for users in a healthcare revenue cycle environment. Focus on improving service desk processes and user experience.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide technical support to end users
Troubleshoot hardware and software issues
Document interactions and resolutions
Assist in onboarding activities

Requirements

What you’ll need

Technical support experience
Troubleshooting hardware and software
Strong documentation skills

Benefits

Comp & perks

Healthcare
Time off
Retirement
Well-being programs
Professional development
Incentive programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supporttroubleshootinghardware issuessoftware issuesdocumentation

Soft Skills

strong documentation skills