Manager, Patient Access

Ensemble Health Partners

Manager of Patient Access overseeing healthcare department operations in Albuquerque for Ensemble Health Partners. Responsible for team performance, departmental management, and regulatory compliance.

Posted 6/11/2026full-timeAlbuquerque • New Mexico • 🇺🇸 United StatesJuniorMid-Level💰 $63,100 - $94,650 per yearWebsite

About the role

Key responsibilities & impact

Responsible for planning, developing, organizing, and managing the Patient Access department
Responsible for performance and effectiveness of the department
Coaching and development of all staff performing these functions
Implementing short and long-term plans to improve customer service
Collecting, interpreting and communicating performance data
Collaborating with internal and external customers to make key decisions

Requirements

What you’ll need

Certified Revenue Cycle Representative (CRCR) certification
Certified Healthcare Access Manager (CHAM) certification
Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration
Minimum 2 – 3 year’s management experience in healthcare industry
Patient Access experience with managed care/insurance or call center preferred
Experience with Microsoft a must
Ability to balance numerous priorities
Ability to understand and master numerous computer applications

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient access managementperformance data analysiscustomer service improvementstaff coaching and developmentmanaged care experienceinsurance experiencecall center experiencecomputer applications proficiency

Soft Skills

organizational skillscommunication skillscollaboration skillsdecision-making skillsability to balance priorities

Certifications

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)