Ensemble Health Partners

Insurance

• Support Insurance Authorization Specialist I and Insurance Verification Specialists I
• Perform insurance authorization and verification for patients
• Assist supervisor with daily workflow and mentoring new team members
• Act as a liaison between ordering physician and insurance company

Senior Insurance Authorization Specialist

Billing Specialist

• Manage client billing and ensure procedures are billed according to contracts
• Review and update client statements as necessary
• Print and mail all paper and secondary claims
• Scan documents to patient accounts
• Review correspondence and follow up as needed
• Perform other duties as assigned

Physician Billing Associate, Specialist

Vice President

• To provide executive leadership for Epic-related project delivery across the organization.
• To establish and lead a dedicated Epic PMO for consistent delivery across Epic lifecycle.
• To drive predictable outcomes and scalable delivery models.
• To establish dashboards and metrics for operational performance.
• To partner closely with various leadership teams to drive initiative alignment.

AVP – Epic PMO

Project Manager

• Lead Epic implementations from initiation through go‑live and stabilization
• Own Epic workstream execution within broader client integration programs
• Develop and manage detailed project plans covering Epic build, testing, conversion, training, cutover, and go‑live
• Ensure Epic implementations align to Epic SOM standards
• Own validation of SOM completeness as a formal exit criterion from implementation
• Coordinate with Epic Services, Technology, Readiness, Operations, and Product teams
• Manage risks, issues, dependencies, and scope changes

Senior IT Epic Implementation Project Manager

Payroll

• Support Payroll Tax and Compliance operations by assisting with year-end W-2 preparation
• Ensure accurate and compliant garnishment administration
• Maintain and ensure compliance of local, state, and federal tax elections for associates
• Maintain garnishments for compliance and accuracy
• Process biweekly and off-cycle payroll requests as necessary
• Assist with Payroll onboarding for integrations, including meetings, training, and validation of tax data
• Maintain records of tax correspondence and submit to third-party payroll provider
• Respond to questions and requests from associates regarding taxes and payroll withholding procedures
• Prepare reports as required by agencies and internal business partners
• Assist with audits and payroll tax discrepancies, as necessary
• Assist with year-end process for W2s

Lead Payroll Specialist

Marketing

• Oversee the day-to-day activities of the marketing function including budgeting, planning, and staff development.
• Spearhead the development of internal + external marketing strategies, including product positioning and naming, target audience(s), collateral development, launch timing and channel approach.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct quarterly/annual performance reviews.
• Stay current on industry trends, emerging technologies, best practices, and competitor activity in digital marketing to ensure Ensemble is at the forefront of innovation in its overall marketing efforts.

AVP, Marketing

Financial Planning and Analysis

• Provides world-class customer service and follows scripted benefit verification format in HIS benefits screen and updates accounts in workflow system with accurate documentation.
• Selects accurate medical records for patient safety and schedules appropriate procedures based on physician orders.
• Assigns insurance plans accurately, performs electronic eligibility confirmation and documents results, calculates patient cost share/liability and attempts to collect via phone within 48 hours of the date of service.
• Utilizes appropriate systems to facilitate communication with hospital gatekeepers, utilizes health information system account and collects documentation as appropriate.
• Meet performance expectations within 90 days from the date of hire.
• Call score averages of 95%> must be met daily, weekly, and monthly to ensure a high level of customer service.

Financial Clearance Associate Specialist

Counselor

• Perform benefit education and validation face to face with patients.
• Verify and calculate patient liabilities including previous balances and collection of payments.
• Responsible for performing tasks while meeting Ensemble Health Partners' mission and regulatory compliance.

Financial Counselor

Full-stack Engineer

• Implement the technology strategy for Ensemble software delivery teams with guidance from engineering leadership.
• Focus on developing reusable software components, patterns, and tooling.
• Lead architectural design and technical strategy across multiple teams and product lines.
• Design and implement event-driven architectures using stream, queue, and eventing systems.
• Build scalable, low-latency RESTful APIs and contribute to API governance and documentation.
• Work with relational databases and optimize data models for performance and reliability.
• Set up and manage CI/CD pipelines integrating automated testing and deployment workflows.
• Design and implement observability, resiliency, and performance for the application.
• Apply deep understanding of networking concepts and security.

Staff Engineer, Software

Manager

• Responsible for creation and management of assessment documents and activities
• Assist in tasks related to the assessment process from executed Statement of Work through final client presentation
• Collaborate with Integration team to integrate new clients
• Analyze data, identify trends and report findings
• Coordinate internal and external calls and meetings
• Assist with completion of final deliverable documents

Assessments & Integrations Manager

Customer Support

• Support leadership with daily operations of the Customer Service unit
• Serve as a subject matter expert in the absence of management
• Identify performance trends and training opportunities
• Deliver training for new hires and existing staff
• Provide structured onboarding support

Customer Service Operations Specialist

Events

• Performing admitting duties for all patients admitted for services at the hospital
• Assigning accurate MRNs and providing patient instructions
• Collecting insurance information and processing physician orders
• Conducting audits of accounts and ensuring accuracy
• Pre-registration of patient accounts prior to visits

Patient Access Specialist

Security Engineer

• Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Engineer I, Cybersecurity

IT Support

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program.
• Assists with application processes to facilitate accurate and appropriate submissions.
• Follows-up on submitted applications to ensure timely billing or adjustment processing.
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities.
• Effectively communicating with the patient to obtain documents that must accompany the application.
• Documenting all relevant actions and communication steps in assigned patient accounting systems.
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners.

Public Benefit Specialist

• Conduct thorough risk assessments of third-party vendors to identify potential cybersecurity threats.
• Regularly monitor vendor compliance with established cybersecurity protocols.
• Develop and maintain comprehensive cybersecurity policies and procedures that address third-party risk management.
• Ensure these policies align with industry standards and regulatory requirements.
• Collaborate with the vendor management team to integrate cybersecurity risk considerations into the vendor selection and onboarding processes.
• Implement strategies and controls to mitigate identified cybersecurity risks associated with third-party vendors.
• Develop action plans to address vulnerabilities and ensure continuous improvement.
• Establish and manage processes for responding to cybersecurity incidents involving third-party vendors.
• Coordinate with internal and external stakeholders to effectively manage and resolve incidents.
• Maintain accurate and comprehensive documentation of all third-party risk management activities.
• Prepare regular reports on the status of third-party cybersecurity risks and mitigation efforts.
• Engage with internal and external stakeholders to ensure effective communication and collaboration on third-party risk management.
• Provide regular updates to senior management and relevant committees.