Ensemble Health Partners

Data Analyst

• The Central Operations Analytics Analyst supports operational decision‑making by developing and analyzing data related to operational workflows and key performance indicators across Central Operations.
• Develops, monitors, and trends operational data to measure workflow performance and outcomes.
• Utilizes Excel, Power Query, SQL, and Databricks to design, build, and maintain analytical outputs and reports.
• Supports report development efforts by translating operational requirements into reliable data solutions.
• Performs technical work across phases of the applications development lifecycle to ensure accuracy, usability, and consistency of analytics deliverables.

Central Operations Analytics Analyst

Counselor

• Perform the task of benefit education and validation
• Face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability
• Handle the accurate verification and calculation of patient liabilities including previous balances, collection of patient payments
• Assess and collect patient liabilities, including copays, deductibles, co-insurance
• Utilize face to face communication with patients during their stay to collect the estimated patient liability.
• Assist in facilitating daily inhouse call reviews
• Complete pre-registration and registration tasks including, but not limited to, the registration of patients at the time of service, or prior to the date of service while attempting to collect the patient’s financial liability
• Monitor missed collection opportunities for potential process improvements
• Make follow-up phone calls to patients that are unable to make payment while in-house

Financial Counseling Specialist

Customer Support

• Handles incoming calls from patients for Customer Service
• Performs all customer service duties focused on managing the resolution of the phone call and all written communication
• Researching and resolving issues with accounts identified by patients
• Raching out to appropriate departments to resolve requests made by patients
• Connecting patients with financial counseling department for charity screening
• Meeting collection goals as set by department and providing excellent customer service

Customer Service Specialist

• Performs the task of benefit education and validation.
• Conducts face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability.
• Handles the accurate verification and calculation of patient liabilities including previous balances, collection of patient payments.
• Makes at least 3 attempts each day to visit a patient's room if the patient is otherwise preoccupied.
• Sends letters to patients' addresses post-discharge detailing an estimated liability as well as options to pay.

• Handles incoming calls from patients for Customer Service
• Performs all customer service duties with a focus on resolution
• Posting guarantor payments
• Setting up payment plans within policies
• Researching and resolving issues with accounts
• Communicating patient balances and meeting collection goals

Customer Service Associate

IT Support

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program.
• Assists with application processes to facilitate accurate and appropriate submissions.
• Follows-up on submitted applications to ensure timely billing or adjustment processing.
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions.
• Effectively communicating with the patient to obtain documents that must accompany the application.
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
• Documenting all relevant actions and communication steps in assigned patient accounting systems.
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
• Other job duties as assigned.

Bilingual Public Benefit Specialist

• Perform benefit education and validation
• Face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability
• Handle accurate verification and calculation of patient liabilities including previous balances and collection of patient payments
• Must make at least 3 attempts each day to visit a patient's room
• Assist eligibility specialists in the verification of insurance information, Medicaid and charity processing

Recruitment

• Shape recruitment marketing strategy and execution
• Collaborate with Talent Acquisition team
• Create compelling employer branding initiatives
• Optimize candidate engagement through advanced recruitment technology

Senior Analyst, Recruitment Marketing

Full-stack Engineer

• provide technology-enabled revenue cycle management solutions
• keep hospitals healthy by empowering people
• challenge the status quo and deliver outstanding results

Director, Software Engineering

• Design, develop, and deploy analytics and AI solutions aligned with business priorities
• Perform advanced data analysis to generate actionable insights and recommendations
• Build and maintain production‑ready models and analytical pipelines
• Collaborate with cross‑functional stakeholders to ensure solution relevance and impact
• Apply best practices for code quality, testing, documentation, and performance
• Support continuous improvement of analytics frameworks and standards
• Mentor junior team members through informal guidance and reviews
• This role may require additional responsibilities aligned to business priorities.

Senior Engineer, AI

Artificial Intelligence

• Contribute towards end-to-end ML development lifecycle, including data preparation, model building, deployment, and monitoring for revenue cycle applications.
• Build and optimize Gradient Boosting Trees models using LightGBM, and develop scikit-learn pipelines for predictive analytics.
• Implement Large Language Model (LLM) operations with OpenAI APIs, including summarization, prompt engineering, fine-tuning, and integration into operational workflows.
• Apply Explainable AI (XAI) techniques using libraries like SHAP and LIME to interpret model decisions and ensure transparency in high-stakes healthcare scenarios.
• Analyze complex datasets to identify patterns, develop deployable solutions, and collaborate on production-grade ML systems.

Engineer II, AI

• Responsible for building scale-able data pipelines (batch & real-time) using Big Data technologies such as Apache Spark in Azure Cloud to deliver data as a product
• Design, build, implement and support data pipelines in Azure to deliver data as a product
• Understand Revenue Cycle Management business requirements to implement business rules in data pipelines to support the needs
• Contribute to data platform tools to improve automation and efficiency of the pipelines to improve business Service Level Agreements (SLAs)
• Work with the stakeholders to improve data quality in the data pipeline life cycle's data ingestion and curation stages
• Build platform components around data consumption for the entire organization
• Ensure data is delivered to all our clients on time and with the right level of quality

Senior Engineer, Data

Engineer

• Builds and operate secure, reliable data integrations and platform pipelines for sensitive healthcare data, improving ingestion, validation, monitoring, and delivery for analytics and reporting.
• Engineer II, Data is primarily responsible for building and operating reliable data integrations and data platform capabilities that move sensitive healthcare data securely and consistently.
• This includes creating new source ingestions feeds and interfaces; maintaining and troubleshooting existing interfaces; improving ingestion, validation, and monitoring; and partnering with stakeholders to deliver analytics, warehousing, and reporting solutions.
• This role also contributes to platform engineering practices by automating environments, standardizing deployments, and improving observability and reliability for data services.

Engineer II, Data

Analyst

• Independent monitor and manage vulnerabilities across Tenable, Wiz, Defender for Cloud, and other platforms.
• Lead the assessment of reported vulnerabilities, triage them, and rank them by risk and other mitigating control factors.
• Set a strategic prioritization schedule for remediation and work with patching teams to ensure timely patching.
• Proficiency with ticketing tools, raising appropriate patch requests, keeping record of the pending requests, following them up on regular basis and tracking them down till resolution.
• Manage risk exception procedures and ensure tools exclude findings with granted risk exceptions.
• Stay at the forefront of vulnerability trends and provide recommendations for improving vulnerability management processes.
• Manage CSPM components to ensure the security of cloud environments, including continuous security assessments, risk prioritization, compliance monitoring, and configuration management.
• Detect and address gaps in scan coverage to ensure comprehensive vulnerability assessments.
• Generate reports and deliver presentations on vulnerability assessments and remediation progress.
• Mentor and train junior team members, fostering skill development and knowledge-sharing.
• Contribute to the overall security strategy and engage with executive leadership to enhance security resilience.
• Collaborate with cross-functional teams to address complex security issues and ensure effective vulnerability management.

Senior Analyst, Vulnerability Management

• Own full‑cycle recruitment delivery for technology roles across Software Engineering, Data Engineering, AI/ML, Analytics, Cloud, and Security.
• Manage high‑volume and priority requisitions while maintaining strong pipeline health and time‑to‑fill benchmarks.
• Build strong, consultative relationships with hiring managers and senior leaders (VP/C‑level exposure) , providing market insights and hiring recommendations.
• Lead hiring kick‑off and review meetings, setting clear expectations on timelines, profiles, and hiring feasibility.
• Design and execute targeted sourcing strategies aligned to role complexity, market availability, and business urgency.
• Leverage multiple sourcing channels including job boards, internal databases, employee referrals, social media, networking, and talent communities.
• Proactively build and maintain ready‑to‑hire talent pipelines for recurring and critical skill areas.
• Screen candidates for technical alignment, experience depth, compensation expectations, availability, and cultural fit.
• Coordinate interviews end‑to‑end, ensure timely feedback collection, and drive candidates through the hiring funnel efficiently.
• Support offer strategy, preparation, negotiation, and closure in collaboration with HR and business stakeholders.
• Maintain accurate and timely reporting on recruiting metrics including time to fill, funnel conversion, pipeline health, and placements .
• Act as a mentor and coach to junior recruiters, sharing best practices and supporting overall team delivery goals.
• This role may require additional responsibilities aligned to business priorities.

Central Operations Analytics Analyst

Financial Counseling Specialist

Customer Service Specialist

Financial Counseling Specialist

Customer Service Associate

Bilingual Public Benefit Specialist

Financial Counseling Specialist

Senior Analyst, Recruitment Marketing

Director, Software Engineering

Senior Engineer, AI

Engineer II, AI

Senior Engineer, Data

Engineer II, Data

Senior Analyst, Vulnerability Management

Senior Specialist, Talent Acquisition – Technology