EnergySolutions

Brand Manager

• Manage the planning and execution of integrated marketing campaigns for Energy Solutions and our products that support product and organizational goals
• Translate Energy Solutions business objectives and technical offerings into clear marketing strategies, activation plans, and messaging frameworks
• Partner with the Senior Director and cross-functional teams to develop and refine go-to-market strategies
• Develop and guide Energy Solutions marketing messaging, value propositions, and positioning that translate complex technical concepts into clear, audience-focused communications
• Develop and reviews marketing content, including collateral, digital assets, and materials such as blog posts, articles, presentations, etc. to ensure quality, clarity, and alignment with brand standards
• Ensure consistency of messaging, tone, and visual identity across all marketing channels and deliverables for Energy Solutions.
• Collaborate with Energy Solutions product, business development, and program teams to align marketing strategies with organizational priorities and client needs
• Serve as a subject-matter resource to internal stakeholders by providing strategic communications guidance, recommendations, and solutions
• Provide the marketing perspective on cross-functional initiatives and contribute to planning, positioning, and execution decisions
• Oversee the execution of Energy Solutions marketing initiatives and campaigns, ensuring alignment with strategy, timelines, and quality expectations
• Guide prioritization, coordination, and delivery of marketing activities across multiple projects and stakeholders
• Ensure deliverables meet established standards for accuracy, effectiveness, and brand alignment
• Define and track marketing performance metrics to evaluate campaign effectiveness and impact
• Analyze campaign results and generate insights to inform future strategies and improve performance
• Leverage data and industry trends to identify opportunities for expanding brand awareness and market positioning
• Manage marketing plans, timelines, and deliverables for Energy Solutions and our products across multiple initiatives in a fast-paced environment

Senior Brand Marketing Manager

Associate

• Execute assigned program workflows (e.g., claim intake, completeness review, eligibility verification within guidelines).
• Review, validate, and process applications and claims.
• Escalate non-routine issues, complaints, or exceptions to the Project Manager.
• Maintain accurate records and documentation.
• Review work for accuracy and completeness.
• Execute data validation and quality assurance activities.
• Track and report discrepancies to support consistency and reduce rework.
• Apply and update established processes and documentation.
• Maintain detailed documentation to support audits, reporting, and program transparency.

Solar Programs, REC Contracts Associate

IT Support

• Deliver advanced Tier 1 helpdesk support, including serving as backup and escalation support for Help Desk Technician I staff
• Resolve intermediate troubleshooting issues for local and remote employees in a timely and effective manner
• Maintain accurate documentation of issues, resolutions, and user requests within the IT ticketing system in accordance with established SLAs
• Communicate issue status, resolution progress, and expected timelines to customers
• Create and update helpdesk documentation, including technical how-to guides and troubleshooting resources
• Ensure documentation reflects current systems, processes, and support standards
• Support administration activities or act as a subject matter resource for assigned minor IT systems
• Assist senior IT staff and Systems Administration teams with software rollouts, maintenance activities, and technical fixes as needed
• Support IT hardware inventory tracking, availability, and lifecycle management
• Assist with equipment setup, shipping, collection, repurposing, and disposal for employee onboarding and offboarding
• Support maintenance, troubleshooting, and limited procurement of audio/visual equipment used in conference and meeting rooms
• Assist the IT Hardware Team with internal office moves and buildouts as required
• Collaborate with IT team members to improve service delivery, processes, and user experience.

Helpdesk Technician II

General

• Execute and own a defined segment of program operations within the Energy Solutions program portfolio
• Support day-to-day workflow performance for assigned programs, including rebate processing and incentive claims
• Ensure timely processing and issue resolution, data integrity, and compliance with program rules and internal controls
• Complete tasks accurately, efficiently, and in alignment with established standard operations procedures (SOPs) and quality standards
• Organize and prioritize work, troubleshoot routine issues within defined guidelines
• Provide guidance on procedural questions while escalating more complex issues appropriately
• Manage application queues and shared inboxes to ensure claims and participant inquiries are addressed in accordance with documented SOPs
• Review, validate, and process applications and claims in accordance with program rules, eligibility criteria, and SOPs
• Escalate non-routine issues, complaints, or exceptions to the Project Manager as appropriate
• Maintain accurate records and documentation, in alignment with program guidelines and compliance requirements
• Support outreach activities including event preparation and presentation preparation

Solar Programs Associate – Strategy and Outreach

• Execute assigned program workflows to support service levels and processing timelines.
• Manage application queues and shared inboxes.
• Review, validate, and process applications and claims in accordance with program rules.
• Maintain accurate records and documentation.
• Respond to inquiries regarding application status and program guidelines.
• Resolve routine issues within established guidelines and escalate complex questions when needed.

Application Processing Associate, Solar Programs

• Manage application queues and shared inboxes
• Review, validate, and process applications and claims
• Maintain accurate records and documentation
• Support outreach activities including event preparation
• Respond to participant and customer inquiries

Project Associate

Learning and Development

• Supervise instructional designers and other learning and development team members for training design.
• Support business strategy and creation of engaging, instructionally sound learning experiences.
• Manage and collaborate with Subject Matter Experts (SMEs) to gather content and clarify requirements.
• Manage and delegate the design and development of instructional materials across multiple modalities.
• Evaluate instructional content for accuracy and instructional soundness.
• Provide direction, coaching, and performance feedback to instructional designers.
• Prioritize and manage multiple concurrent instructional design projects.
• Evaluate learner feedback and assessment results to identify opportunities for improvement.
• Manage weekly meetings to assign, prioritize, and review Learning & Development work.
• Coach and develop Learning & Development team members.

Learning & Development Manager

General Counsel

• Serve as strategic counsel to Leadership and C-Suite on legal and regulatory developments that shape Energy Solutions’ business, translating risk into clear, commercially grounded recommendations
• Partner with the executive team to identify, prioritize, and manage enterprise legal risk, and deliver proactive, business-forward advice that enables decision-making at the speed of the business
• Evaluate contracts prior to execution to identify legal and commercial risk, negotiate favorable terms, and confirm alignment with applicable laws, regulations, and company policies
• Anticipate legal and commercial risks in new business lines and design contract structures and templates that enable growth while protecting the company
• Lead, mentor, and develop the Legal, Contracts, and Compliance team, refining a collaborative, high-performing legal function aligned to the company’s strategic priorities
• Shape the development and implementation of organizational contract requirements, policies and procedures that align with the companies’ mission, values, and strategic direction, while maintaining best practices and protection against legal, regulatory, and liability issues
• Determine and execute litigation and dispute resolution strategy, directing outside counsel as needed and owning case outcomes on behalf of the company
• Select, direct, and manage outside counsel as needed to deliver high-quality results efficiently and on budget

Account Manager

• Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation
• Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels (e.g., email, CRM, virtual meetings, and in-person engagements)
• Coordinates onboarding and ongoing engagement activities with trade allies, including training on incentive submission processes and portal usage
• Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets
• Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations
• Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate
• Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards
• Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials
• Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions
• Validates accuracy and completeness of trade ally interaction records maintained in CRM tools
• Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations

Energy Efficiency Lighting Trade Ally Account Manager

Engineer

• Execute manual test cases for software features and workflows to verify accuracy and functionality
• Document testing processes, results, and defects to support traceability and continuous improvement
• Record and track test results and defects in systems (e.g., Jira, Azure DevOps)
• Collaborate with developers and analysts to seek clarification on requirements and reproduce issues
• Participate in Agile ceremonies (stand‑ups, sprint reviews, retrospectives) and provide testing updates
• Assist in creating and updating test plans, test cases, and testing documentation
• Participate in UAT activities by executing assigned test cases and validating outputs against defined expectations
• Develop familiarity with automation tools and frameworks (e.g., Playwright, Pytest, JUnit)
• Learn and apply quality assurance best practices, testing methodologies, and DevOps concepts
• Contribute to continuous improvement efforts by flagging observed inefficiencies process gaps to senior QA and QC engineers for review

Quality Control Engineer I

Systems Engineer

• Collaborate with stakeholders to elicit, clarify, and document business needs
• Translate business requirements into functional specifications and system designs
• Manage epics, user stories, and acceptance criteria
• Partner with experts and engineers to support solution design
• Provide guidance to delivery teams to reduce ambiguity
• Communicate effectively through presentations, emails, and meeting notes
• Support cross-team coordination and backlog refinement
• Review delivered features to ensure alignment with requirements
• Facilitate planning sessions and perform data analysis
• Identify gaps in processes and recommend improvements

Business Systems Analyst III

Project Manager

• Manage and oversee large-scale, complex demand side management programs from initiation through closeout, ensuring alignment with client objectives, regulatory requirements, and organizational priorities
• Execute and adapt program implementation approaches in response to evolving market conditions, stakeholder needs, and operational constraints
• Manage day-to-day program delivery, track timelines, and quality standards and escalates issues to leadership as appropriate
• Contribute to the development of multi-year program strategies and annual workplans to optimize program performance, market participation, and energy savings outcomes
• Coordinate cross-functional program implementation teams, clarifying roles, responsibilities, and expectations
• Coach and guide team members to ensure high-quality deliverables, effective workload management, and professional development
• Collaborate with internal stakeholders (e.g., analytics, operations, finance, compliance) to align integrated program execution
• Serve as the primary client-facing project contact, managing ongoing relationships with utility, utility program administrator, or public-sector clients
• Resolve complex client issues independently, escalating when appropriate, while maintaining strong client trust and satisfaction
• Manage program budgets, forecasts, and financial reporting, ensuring alignment with contractual and organizational requirements
• Track and report on established KPIs and performance metrics, surfacing data insights for review and discussion with leadership
• Ensure compliance with regulatory requirements, client contracts, and internal policies
• Assess and mitigate program risks and implement corrective actions as needed
• Oversee quality control processes to ensure deliverables meet established standards