Solar Programs Associate – Strategy and Outreach

EnergySolutions

Solar Programs Associate owning program operations, ensuring compliance and workflow performance at Energy Solutions. Supporting rebate processing and participant inquiries while maintaining data integrity.

Posted 6/24/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Execute and own a defined segment of program operations within the Energy Solutions program portfolio
Support day-to-day workflow performance for assigned programs, including rebate processing and incentive claims
Ensure timely processing and issue resolution, data integrity, and compliance with program rules and internal controls
Complete tasks accurately, efficiently, and in alignment with established standard operations procedures (SOPs) and quality standards
Organize and prioritize work, troubleshoot routine issues within defined guidelines
Provide guidance on procedural questions while escalating more complex issues appropriately
Manage application queues and shared inboxes to ensure claims and participant inquiries are addressed in accordance with documented SOPs
Review, validate, and process applications and claims in accordance with program rules, eligibility criteria, and SOPs
Escalate non-routine issues, complaints, or exceptions to the Project Manager as appropriate
Maintain accurate records and documentation, in alignment with program guidelines and compliance requirements
Support outreach activities including event preparation and presentation preparation

Requirements

What you’ll need

Bachelor's degree in project management or related field required or High School degree plus 2 years’ experience
Strong written and verbal communication skills, with the ability to answer stakeholder and program participant inquiries received over email or calls concisely, courteously, and professionally
Working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint)
Strong organizational skills and attention to detail, with the ability to identify issues and escalate when needed
Demonstrated ability to independently manage multiple tasks and deadlines and respond to internal communication from peers and managers promptly.

Benefits

Comp & perks

medical, dental and vision insurance
generous retirement package
Employee Stock Ownership Plan (ESOP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program operationsrebate processingincentive claimsdata integritycomplianceissue resolutionapplication processingdocumentationevent preparationpresentation preparation

Soft Skills

communication skillsorganizational skillsattention to detailproblem-solvingtime managementindependent task managementescalationguidanceprioritizationcustomer service

Certifications

Bachelor's degree in project managementHigh School degree plus 2 years’ experience