Emerson

General

• Investigate, troubleshoot, and resolve production issues to maintain system reliability and minimize business disruption
• Support Salesforce development initiatives, including configuration, customization, and integration activities
• Partner closely with product owners, developers, and business stakeholders in an Agile environment to deliver customer-focused solutions
• Write, execute, and maintain unit tests to ensure solution quality and functionality
• Contribute to the design, development, and release of new features, taking increasing ownership of technical solutions
• Identify opportunities to improve processes, enhance code quality, and optimize system performance
• Apply and continuously learn industry best practices to strengthen platform capabilities and delivery standards

Intern/Co-op

Sales

• Drive service renewals through effective phone and email interactions with customers
• Implement a strategic approach to maximize customer engagement and renewal rates
• Respond to inbound requests promptly and professionally
• Identify sales expansion opportunities, such as multi-year renewals and value-added agreements
• Document all activities using SFDC and Oracle systems and collaborate with sales teams
• Provide constructive feedback on processes and areas for improvement
• Maintain and grow our Software Services agreements pipeline
• Ensure end-to-end process efficiency and accuracy in orders/quotes and contract management, utilizing NI systems to support internal and external customers
• Act as a trusted advisor to stakeholders, offering support and value in revenue generation conversations with customers
• Assist external and internal customers with order status, contract management, SW services troubleshooting, and other SW Services inquiries
• Develop strong knowledge of SW services and technical aspects to promptly address customer inquiries
• Engage customers using NI SW renewals strategy, leveraging calls and emails to ensure timely renewals and uninterrupted entitlements
• Foster effective communication and collaboration with multiple NI departments and groups to ensure customer success (Agreements, Account Executives, EA Marketing, Sales, EA Training Support, and Customers)

Software Sales Renewals Specialist

Support Engineer

• Monitor and respond to incoming customer inquiries through calls, emails, and chats.
• Perform basic product troubleshooting using information from public documents and limited to business unit products.
• Explain product specifications and product features to customers.
• Gather, collect, organize, and send electronic copies of documentation to the customers.
• Identify project ideas and opportunities that support continuous improvement initiatives

Technical Support Engineer II

Buyer

• Responsible for the timely processing of requisitions and converting them into purchase orders, ensuring the details are complete and accurate.
• Issue and track the progress of purchase orders, updating them as necessary.
• Address inquiries raised by vendors and business stakeholders related to purchasing transactions (e.g., requisitions, POs, catalogs, etc.).
• Analyze reports generated from purchasing systems to identify areas of noncompliance, process exceptions, and incomplete transactions.
• Provide guidance on procurement policies and procedures to business partners to increase compliance.

Buyer II – Indirect Materials

Mechanical Engineer

• Work with NI engineering teams, customers, sales personnel, partners, and contract manufacturers to define, design, document, deploy and sustain NI systems tailored to meet specific customer requirements
• Interact with a wide variety of NI customers, NI staff, external partners and suppliers in support of designing, implementing and sustaining custom solutions
• Specify and define system configurations and electrical/electronic designs as part of turn-key systems and solution, including parts and component selection
• Define electrical interfaces within a system and design related custom components and cables
• Prototype, test, and deploy turnkey automated solutions in the Automotive industry
• Travel as needed (possibly up to 25%) domestically and abroad in support of project objectives
• Define and implement project plans, manage milestones and hold reviews to ensure systems meet requirements and readiness for deployment
• Direct support personnel, manage project technical deliverables, guide technical decisions and drive field found issues to resolution
• Generate requirements documents, statements of work, and Bills of Materials
• Work effectively in a diverse, multi-cultural group development environment
• Problem-solve effectively – identify technical issues and propose reasonable solutions
• Take initiative, and work independently
• Adapt quickly and thrive working on projects with changing needs and requirements
• Drive tasks and lead projects to successful completion
• Learn applicable technology, systems, and products

Staff Systems Design Engineer, Electrical

Operations

• Leverage operational expertise to customize and own the account treatment strategy by developing and executing the account support plan
• Be a trusted collaborative partner for sellers by providing operational expertise throughout the customer journey (Pre-Sales, coordinate delivery, Post sale activities) to enhance sales productivity.
• Manage operational aspect of opportunities through the opportunity lifecycle, remove roadblocks to accelerate billings
• Establish and maintain strong customer relationship with key technical and operational counterparts within the accounts to capture customer operational profile to provide effortless customer experience.
• Providing differentiated support by understanding customer needs, Test & Measurement business model, offerings, and capabilities.
• Apply commercial acumen to capture buying cycle insights (lead discovery engagements with the customer to capture funding source, procurement process, and approval process).
• Responsible for managing customer assets and entitlements.
• Identify opportunities to drive velocity and remove roadblocks through the customer engagement process.
• Proactive opportunity and project management with cross functional teams to streamline customer experience and maximize revenue
• Provide inputs into the Quarterly business reviews and score card reviews

Account Operations Representative

• Preparation of tax compliance deliverables, including but not limited to various U.S. Federal, International, and State Corporate Income Tax packages, annual information report filings, Monthly and Quarterly Sales and Use Tax filings, Tax Withholding Management, other Sales Tax Duties, Commercial activity tax, Property tax filings, Form 1042 and Form 1099.
• Reconciling transaction tax general ledger accounts, return-to-provision analysis, and other ad-hoc tasks.
• Apply appropriate internal controls in compliance with Corporate Policies and Procedure (CP&P) and Generally Accepted Accounting Principles (GAAP).
• Identify opportunities and implement solutions for continuous improvements within the department so the Tax group can operate efficiently and effectively.
• Assist with special projects assigned or requested by POC or tax department that will reduce manual processes and increase automation of reports and data analytic processes.
• Prepare documentation of automated processes to ensure longevity and transferability.
• Perform other responsibilities that may be assigned from time to time.

Tax Analyst

Customer Support

• Manage and process daily customer orders using the company's MRP (Material Requirements Planning) system.
• Collaborate closely with sales, quotation, and technical teams to ensure the accuracy of orders and offers.
• Create and maintain special product files in the company's specific system.
• Verify compliance with company regulations regarding order approval and secure necessary approvals.
• Monitor order status regularly and communicate delivery timelines and updates to clients through email or phone.
• Assist clients with any order-related issues, including pricing, delivery times, manufacturing schedules, and logistics.
• Work alongside internal departments such as sales, logistics, and quality assurance to gather additional information and resolve customer inquiries.
• Prepare documentation for order shipments, ensuring adherence to current delivery Incoterms.
• Generate reports on order statuses and customer interactions as part of your portfolio management.

Customer Service Representative, French

• Perform Bank Reconciliation and month-end financial activities
• Validate accuracy of data, verify discrepancies, and resolve reconciling transactions
• Perform Balance Sheet Account Reconciliation, analyze the account details to validate correctness of the balance, and reconcile with other system modules.
• Check for completeness and validate compliance of reports
• Perform sense check on relevance of reports and month end close activities based on trends
• Prepare and post Journal entries; troubleshoot and resolve disputes encountered on entries.
• Prepare and provide supporting documents for audit requirements
• Perform Fixed Assets Accounting; assist in preparing ad hoc reports and other tasks as assigned
• Identifies continuous improvement project ideas
• Schedule training sessions with Site Partners
• Respond to day-to-day operational requirements with urgency

Senior Specialist, Record to Report

Content Marketing Manager

• Own, initiate, and/or complete assigned web projects for site section(s), including the requesting and gathering of content and assets from other groups as needed
• Develop and apply expertise in multiple web systems to define scope, advise on technical and operational feasibility, and ensure requests can be effectively implemented
• Enforce site hygiene best practices including those related to linking, metadata, and translations
• Troubleshoot, isolate, and provide clear information to help diagnose system-level issues
• Project manage related initiatives to make sure all are delivered together in a cohesive manner
• Monitor and process web correction and other edit or revision requests, including major site section revisions
• Assist in developing processes and initiatives that improve web efficiency and performance, and author documentation to assist training other employees
• Collaborate, plan and test digital experiences with team members to enhance product pages and support marketing initiatives
• Initiate, monitor, and publish content translation workflows for pages and/or site sections
• Contribute to the design and execution of projects and initiatives for continuous improvement.
• Ensure all content is accurate, up-to-date, and consistent with company brand guidelines

Digital Content Specialist

Full-stack Engineer

• Lead Supplier Continuous Improvement projects
• Conduct supplier trainings if necessary to improve supplier’s performance
• New and potential suppliers’ audits to understand and assess their quality system to determine if it meets Emerson requirements.
• Develop and follow up corrective actions or development plans to supplier until meets our objectives
• Commodity Projects Support, including NPD, Regionalization, Localization, Supplier Shifts for Risk Mitigation, Cost Savings or Tooling Replacement
• Conduct Technical Reviews for NPD FA & Pilot Run, follow with suppliers in cooperation with Commodity Teams and Quality Teams
• Monitor and improve the performance of awarded suppliers
• Resolve NCR as soon as possible, least but not limited to communicate with suppliers, coordinate rework, root cause analysis and corrective action plan, improvement and follow up
• Create SCAR to supplier for following up corrective actions' completion & tracking effectiveness
• Follow up ECN with suppliers in time
• Use appropriate tools and processes, including Lean Techniques, Six Sigma Tools, Statistical Process Control (SPC), Capability Studies, Process Mapping, Failure Mode and Effects Analysis (FMEA), and Gage Repeatability and Reproducibility Analysis (Gage R&R)
• Manage projects through completion, using Quality Assurance, Engineering and Procurement associates as needed across the business
• Conduct training at suppliers in the use of Lean Manufacturing, Six Sigma, and global Supplier Quality Manual requirements
• Track and monitor supplier performance metrics of On Time Delivery, analyze and derive action plans for eliminating the root causes of any delays
• Conduct project briefings to upper-level management
• Lead supplier approvals process; conduct on-site quality system (ESAC) and process audits, follow up and closure of open items discovered during the audits
• Assist commodity managers in leading supplier business reviews
• Lead world-area supply chain performance improvements in support of business needs including on-time delivery, quality, cost initiatives, and intra-company parts/assembly issues
• Responsible for key supplier performance in terms of PPM and lead time metrics

Senior Engineer – SQE

Manager

• Lead the execution of firmware development projects by applying structured project management practices, continuous improvement principles, and collaborative delivery approaches.
• Define and guide technical direction, including architecture design, design reviews, qualification planning, and platform development.
• Develop assembly and test specifications for new products, materials, and processes while ensuring alignment with quality and reliability standards.
• Ensure compliance with relevant regulatory and industry standards by partnering with design and certification teams.
• Identify and collaborate with technology and supply partners to support product development and innovation.
• Provide regular updates and insights to leadership on project progress, risks, and opportunities.
• Support and develop team members through feedback, coaching, and resource planning aligned with organizational goals.
• Collaborate with customers and internal teams to investigate and resolve product quality concerns.
• Drive process improvements to enhance project execution, efficiency, and outcomes.
• Contribute as a subject matter expert by researching, evaluating, and applying advanced concepts, technologies, and methods to address complex challenges and opportunities.

Firmware Manager

Project Manager

• Define and document project scope and requirements in collaboration with cross-functional stakeholders
• Align documentation priorities with product roadmaps and organizational objectives
• Plan and allocate resources based on team capacity and project needs
• Establish clear timelines, milestones, and success criteria through structured project planning
• Lead project kickoff meetings to ensure clarity on scope, expectations, risks, and deliverables
• Manage end-to-end execution of documentation projects, ensuring timely and high-quality delivery
• Govern scope by managing change requests and maintaining alignment with agreed objectives
• Foster collaboration across teams to remove blockers and sustain project momentum
• Provide regular updates on project status, risks, and progress to stakeholders and leadership
• Identify and proactively mitigate risks, escalating when necessary to maintain delivery commitments
• Track and report key performance metrics, dashboards, and success indicators
• Close projects effectively, confirming stakeholder acceptance and documenting outcomes
• Facilitate retrospectives to gather feedback and identify opportunities for continuous improvement
• Promote and reinforce consistent processes to enhance efficiency and scalability
• Manage external vendor relationships as needed to support documentation deliverables
• Contribute to process improvement initiatives using data-driven insights and team feedback

Senior Documentation Project Manager

Security Engineer

• Act as Occupational Safety Engineer, composing the SESMT of the Sorocaba unit.
• Provide technical support to the Barueri operational unit.
• Develop and support the management of mandatory OHS programs (PGR, LTCAT, JSA, APR, PT, among others).
• Identify hazards, assess risks and propose control measures in accordance with Occupational Risk Management (GRO).
• Perform assessments of insalubrity and hazardousness (insalubridade and periculosidade), issuing technical opinions.
• Advise leaders and operational teams on legal requirements and OHS best practices.
• Monitor operational activities and contracts, providing technical support to field teams.
• Track the recording, traceability and updating of actions in management systems (SGI, HSE software, spreadsheets or corporate platforms).
• Evaluate the effectiveness of implemented controls, proposing continuous improvements and additional preventive measures.
• Prepare, technically validate and sign the PPP (Perfil Profissiográfico Previdenciário), interfacing with LTCAT and PGR.
• Conduct safety inspections, internal audits and follow-up of critical activities.
• Support accident and incident investigations, with cause analysis and development of action plans.
• Ensure compliance with Regulatory Standards (NRs) and applicable legislation.
• Prepare technical reports, opinions and OHS performance indicators.
• Support management of change (MOC) processes from an OHS perspective.
• Support OHS trainings and capacity-building initiatives.
• Act as a liaison with contractors, clients and internal and external audits.
• Support the implementation and maintenance of the OHS management system.

Occupational Safety Engineer

Business Development Rep

• Drive our Asset Management Solutions (AMS) business in Belgium and The Netherlands
• Identify new leads, manage projects, and meet customer needs while collaborating with global teams
• Provide technical support to customers (internal and external) as the need arises and connect customers to experts as needed
• Develop sales initiatives, participate in and attend events and conferences as an EMERSON ambassador