Software Sales Renewals Specialist

Emerson

Software Sales Renewals Specialist at Emerson ensuring customer engagement and service renewals. Engage customers effectively to promote renewals and identify expansion opportunities.

Posted 7/10/2026full-timeDebrecen • 🇭🇺 HungaryMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

OracleSFDC

About the role

Key responsibilities & impact

Drive service renewals through effective phone and email interactions with customers
Implement a strategic approach to maximize customer engagement and renewal rates
Respond to inbound requests promptly and professionally
Identify sales expansion opportunities, such as multi-year renewals and value-added agreements
Document all activities using SFDC and Oracle systems and collaborate with sales teams
Provide constructive feedback on processes and areas for improvement
Maintain and grow our Software Services agreements pipeline
Ensure end-to-end process efficiency and accuracy in orders/quotes and contract management, utilizing NI systems to support internal and external customers
Act as a trusted advisor to stakeholders, offering support and value in revenue generation conversations with customers
Assist external and internal customers with order status, contract management, SW services troubleshooting, and other SW Services inquiries
Develop strong knowledge of SW services and technical aspects to promptly address customer inquiries
Engage customers using NI SW renewals strategy, leveraging calls and emails to ensure timely renewals and uninterrupted entitlements
Foster effective communication and collaboration with multiple NI departments and groups to ensure customer success (Agreements, Account Executives, EA Marketing, Sales, EA Training Support, and Customers)

Requirements

What you’ll need

Strong communication skills, both written and verbal, in French and English
Proven ability to drive customer success and revenue generation
Sales experience is preferred but not required
Self-motivated with a track record of thriving in a fast-paced environment
Excellent organizational skills and attention to detail
Proficiency in using CRM systems, such as Salesforce or Oracle
Microsoft Office Proficiency (Excel, One Note, PowerPoint) is a plus
Ability to work collaboratively with cross-functional teams and stakeholders
Flexibility and adaptability to handle changing priorities and tasks effectively

Benefits

Comp & perks

Comprehensive medical care
Opportunities for growth and development
Diverse and inclusive work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM SystemsContract ManagementSalesforceOracleSW Services Knowledge

Soft Skills

Communication SkillsOrganizational SkillsSelf-MotivatedCollaborationAdaptability