Elliot Hospital

General

• Independently performs screening and diagnostic mammography exams based on institutional policies and/or practice standards and/or follows the directive of the interpreting physician to assist in the completion of the mammography exam.
• Performs mammography procedures based on the American Society of Radiologic Technologists (ASRT) “Mammography Practice Standards” and the ASRT “Code of Ethics”
• Performs interventional breast imaging procedures according to departmental procedures and policies and under the direction of a radiologist and Medical Director, Breast Imaging
• Understands and adheres to departmental exam protocols
• Actively participates in quality control and quality assurance activities using the “APIE” model
• Performs equipment quality control per protocols at specified intervals in order to assure accurate performance of equipment and meet regulatory requirements
• Interviews and schedules patients for interventional breast procedures, explains procedures, and assures that the patient’s questions and needs are met

Interventional Mammography Technologist

• Oversee and serve as an immediate clinical resource to staff on a designated unit and shift
• Demonstrate well developed clinical competencies appropriate to specialty area
• Collaborate with medical staff for relevant clinical and other issues
• Provide oversight and ensure smooth shift-based operations
• Coach and mentor other staff, promoting teamwork
• Collaborate with the Practice Manager to control costs
• Address/stabilize management and operational issues requiring immediate attention
• Support the department’s Shared Governance structure and accountability for quality improvement outcomes.

RN Resource Nurse, Ambulatory

Assistant

• Assist providers in the administration of patient care in assigned clinical areas
• Assist with patient examinations, procedures, diagnostic studies, treatment, dressing changes, vital signs, and bladder scans
• Perform general administrative duties in accordance with accrediting bodies, regulatory and government standards, as well as company policies and procedures
• Perform visit chart preparation activities based on the daily scheduled appointments
• Anticipate care information to support provider visit
• Perform rooming activities for provider visits according to the documented rooming criteria
• Obtain and document age and/or condition-specific measurements accurately
• Document using clear, concise, and professional written skills
• Manage clinical supplies and medication sample areas to ensure that stock is current, stored appropriately, labeled and par levels maintained
• Act as a principal preceptor in the clinical orientation of new staff
• Identify emergent situations and communicate to appropriate personnel for interventions
• Function in emergent situations pertinent to the role
• Perform other duties as assigned

Licensed Nursing Assistant II

Medical Assistant

• Assists providers in the administration of patient care in assigned clinical areas
• Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes
• Performs visit chart preparation activities based on the daily scheduled appointments
• Conducts and documents hearing, vision, respiratory and ECG testing
• Obtains, documents and processes specimens using the appropriate collection process

Medical Assistant – Urology

Manager

• Operate within a collaborative co-manager leadership model
• Partner with another manager to oversee the department
• Share leadership responsibilities while ensuring seamless daily operations, staff support, and exceptional patient care
• Demonstrate 24-hour accountability for clinical, operational, human resources and financial management of the department
• Ensure department functioning in accordance with regulatory agencies, state statutes, and practice standards
• Promote use of evidence-based practice in planning, implementing, and evaluating clinical practice
• Collaborate with interdisciplinary teams to develop, implement, and evaluate quality management activities

RN Clinical Nurse Manager – Full Time

Clinical Educator

• Implement an assessment process to determine learning needs; utilize strategies that incorporate principles of adult learning to strengthen critical thinking and problem-solving abilities of the learner
• Create and oversee the implementation of educational activities including in services, competencies, orientation, and continuing education materials
• Evaluate outcomes of learning, identifying strategies for modification as appropriate
• Support lifelong learning by advising/mentoring nurses and nursing students as they pursue education and professional nursing advancement
• Incorporate evidence-based learning into educational activities and practice
• Facilitate optimal patient outcomes through education and consultation at the bedside
• Collaborate with nursing leadership and other health team members when responding to clinical practice issues
• Participate in new product evaluation; recommend and evaluate new products designed to improve patient outcomes
• Use effective communication skills, supporting departmental and organizational goals and influencing change processes
• Demonstrate leadership on a professional level, maintaining appropriate competencies and involvement in activities internal and external to the organization

RN Clinical Educator – Oncology Services

Medical Billing and Coding

• Accurately assign CPT, HCPCS, and ICD-10 codes to professional services
• Interprets office, operative, and procedure notes and assigns codes and modifiers
• Acts as a liaison and coding expert to ancillary departments, administration, and physicians
• Ensure compliance with all applicable coding standards
• Maintain a minimum of 95% coding accuracy rate

Professional Production Coder

• Accurately assign CPT, HCPCS, and ICD-10 codes to professional services in accordance with current coding guidelines, payer policies, and regulatory requirements
• Interprets office, operative, and procedure notes and assigns codes and modifiers for compliance and optimal reimbursement
• Acts as a liaison and coding expert to ancillary departments, administration, and physicians by answering questions and providing support as issues arise
• Ensure compliance with all applicable coding standards, organizational protocols, and documentation regulations
• Maintain a minimum of 95% coding accuracy rate through consistent quality assurance and participation in internal and external audits

Production Coder

Pharmacist

• Reports to the Assistant Director of Pharmacy and ultimately the Director of Pharmacy.
• Provides comprehensive professional pharmacy services for patients of all age groups.
• Complies with all Southern New Hampshire Medical Center Policies and Procedures.
• Supervises Pharmacy Technicians and Pharmacy Students per NH Board of Pharmacy Rules and Regulations.
• Interpret and safely implement all Medication Orders.
• Manage Emergent and Urgent situations.
• Prioritize tasks and work collaboratively with pharmacists and technicians to accomplish safe and efficient pharmaceutical care.
• Maintain training including continuing education per New Hampshire Board of Pharmacy rules and Medical Center required competencies.
• Demonstrate financial responsibility regarding provider non-formulary choices.

Clinical Pharmacist – Inpatient Pharmacy

Content Writer

• Responsible for the coordination of projects focused on data use and reporting.
• Set deadlines, assigns responsibilities, and monitors and summarizes progress of projects.
• Identifies and coordinates improvement opportunities, enhancements, and redesign to accomplish greater efficiency.
• May supervise work on project tasks.
• Increase operational efficiency by leveraging new technologies through automation.
• Develop and maintain working relationships to enhance ability to meet goals and users’ objectives.
• Recommend appropriate maintenance strategies to ensure uninterrupted systems usage.
• Harmonize codes across datasets where possible for and resolve comparability issues so to improve designs in report collection.
• Build and monitor data quality rules for use in data warehouses and other data assets to increase amount of data usable for reporting.
• Apply database system rules in order to import non-conformed data for new use.
• Assist business owners with a root cause analysis process for issues discovered during data quality assessment.
• Develop web application presentation and security for web-based data entry and self-service reporting.
• Participate in on-call rotation, as required, for ITS support of computing users.

Report Writer – IT Reporting

• Lead hospital and professional coding operations to ensure accuracy, timeliness, and compliance
• Monitor coding volumes, turnaround times, productivity, quality, and regulatory adherence
• Translate organizational strategy into departmental goals, action plans, and performance metrics
• Foster strong collaboration between Coding and Clinical Documentation Improvement (CDI) teams
• Develop and implement coding and documentation improvement policies and procedures
• Partner across the organization with physicians, administrators, IT, revenue cycle teams, and vendors
• Manage departmental operating budgets and resources
• Hire, train, coach, and evaluate coding staff; support performance improvement and development
• Oversee both in-house and vendor-supported coding teams to meet productivity and quality standards
• Ensure compliance with federal regulations, payer guidelines, and organizational policies
• Generate, analyze, and act on coding productivity and quality reports
• Conduct audits, provide education, and implement corrective actions as needed
• Stay current with ICD-10-CM/PCS, CPT, HCPCS, and regulatory changes
• Recommend and implement process improvements and automation tools

Medical Coding Manager – HB, PB

• Review and analyze Emergency Department clinical documentation to assign accurate ICD-10-CM, CPT, and HCPCS codes for professional and facility components
• Assign appropriate ED Evaluation & Management (E/M) levels using current medical decision-making and/or time-based guidelines
• Code ED procedures, including injections, infusions, laceration repairs, splinting, and other emergency services
• Apply modifiers, units, NCCI edits, and payer-specific billing rules to ensure compliant charge capture
• Validate documentation completeness and initiate provider queries when clarification is required
• Serve as a subject matter expert in ED-specific coding and reimbursement methodologies
• Collaborate with providers, clinical teams, CDI, and revenue cycle partners to resolve coding and documentation issues
• Abstract and enter coded data into Epic and other coding/billing systems within established turnaround times
• Monitor trends in documentation quality, coding accuracy, and denials; communicate findings to leadership
• Maintain productivity and quality benchmarks within ED single-path workflows
• Stay current on regulatory updates, coding guideline changes, and payer requirements

Certified Medical Coding Specialist – Emergency Department

• Review and analyze professional medical records, including office visits, hospital-based professional services, and outpatient encounters
• Assign accurate ICD-10-CM, CPT, and HCPCS codes
• Apply appropriate CPT modifiers, units, place of service indicators, and payer-specific billing rules
• Abstract and enter coded data into Epic and other professional billing and coding systems
• Ensure compliance with official coding guidelines, regulatory requirements, payer policies, and organizational standards
• Maintain a minimum coding accuracy rate of 95% and meet established productivity benchmarks
• Review, investigate, and resolve claim edits and coding-related errors
• Validate provider documentation and query providers for clarification or additional detail when needed
• Serve as a subject matter expert for professional coding, including E/M services, procedure coding, and modifier usage
• Collaborate with providers, clinical staff, educators, and revenue cycle teams to resolve coding and documentation issues
• Monitor and communicate coding and documentation trends impacting professional billing and compliance
• Stay current on coding updates, regulatory changes, and professional billing requirements
• Participate in audits, education, training, and continuous improvement initiatives
• Perform other duties as assigned

Certified Medical Coding Specialist – Professional Based

• Supervise daily operations of the professional (physician) coding team to ensure accurate, compliant coding and achievement of quality and productivity benchmarks
• Monitor, work, and reconcile professional coding and claim edit work queues daily to ensure workflows are current, balanced, and accurate
• Provide daily workflow management, including workload distribution and staff allocation to meet operational goals and service-level expectations
• Collaborate with Outpatient Physician Coding Educator, Director of Revenue Integrity, physician leadership, practice managers, CDI, compliance, and revenue cycle partners to ensure complete documentation and accurate CPT, ICD‑10‑CM, and modifier assignment
• Support denial prevention and resolution efforts by reviewing coding-related rejections and denials, identifying trends, and recommending corrective actions
• Create and manage coder work schedules, attendance, and assignments to ensure appropriate coverage and continuity of operations
• Facilitate onboarding of newly hired certified professional coders, including training, mentoring, skills assessments, coaching, and performance evaluations
• Provide ongoing education and development for professional coding staff related to payer policies, regulatory changes, and best practices
• Partner with EHR and IT optimization teams to remain current on system enhancements, template changes, and workflow updates impacting professional coding
• Coordinate education related to CPT, ICD‑10‑CM, HCPCS, modifier usage, and annual code set updates, including oversight of coding reference materials
• Assist in the development, implementation, and maintenance of professional coding policies, procedures, and documentation standards
• Communicate, escalate, and track provider coding and documentation issues to HIM/Coding and revenue cycle leadership as appropriate
• Perform other duties as assigned

Medical Coding Supervisor

• Review and analyze inpatient and outpatient medical records to assign accurate ICD-10-CM, ICD-10-PCS, CPT, and HCPCS codes, as applicable
• Ensure coding compliance with official guidelines, payer-specific requirements, and organizational policies
• Apply knowledge of APC and DRG assignment and understand the impact on reimbursement
• Validate clinical documentation and query providers when clarification is required
• Collaborate with Clinical Documentation Improvement, providers, and revenue cycle teams to resolve coding-related issues
• Abstract and enter coded data into Epic and other coding systems
• Maintain established productivity and accuracy standards
• Participate in coding audits, quality initiatives, and continuous improvement efforts
• Stay current with coding updates, regulatory changes, and payer policy requirements
• Protect patient confidentiality and comply with HIPAA regulations