Elliot Hospital

Security Engineer

• Conducts Security/Safety rounds of the facility twice during shift
• Document’s findings, identifies and corrects discrepancies and hazards, and tests alarm systems
• Assists in the management of aggressive/combative patients
• Assists licensed clinical staff in application of restraints
• Monitors high-risk patients awaiting disposition in the ED
• Understands and accordingly applies Medical Center’s “Use of Force” policy
• Provides required documentation of security department incidents and activity
• Describes and produces clear, concise reports of an incident and records in a daily activity log
• Facilitates use of emergency evacuation heliport and understands policies governing use
• Uses knowledge of ground safety training as required
• Acts as first responder for Hazardous Material emergencies
• Conducts immediate assessment of situation, isolates hazard appropriately, and activates outside resources (NPD/NFR) as needed.

Security Officer

ServiceNow

• Define and maintain the enterprise architecture for the ServiceNow platform, including data models, integrations, and module usage.
• Develop and maintain architectural standards, design patterns, and governance frameworks.
• Lead platform roadmap planning in alignment with organizational strategy and digital transformation initiatives.
• Translate business requirements into scalable, secure, and maintainable ServiceNow solutions.
• Review and approve technical designs, configurations, and customizations.
• Provide architectural guidance to developers and administrators during implementation and enhancement projects.
• Design and oversee integrations between ServiceNow and other enterprise systems using APIs, web services, and middleware.
• Identify opportunities for automation and workflow optimization across departments.
• Ensure data integrity and consistency across integrated systems.

ServiceNow Architect – IT

• Design, build, and develop ServiceNow applications, modules, and workflows based on healthcare-specific requirements
• Customize forms, user interface policies, business rules, client scripts, and notifications
• Develop and maintain service catalog items and request workflows for clinical and administrative use cases
• Implement integrations between ServiceNow and external healthcare systems
• Automate repetitive tasks and optimize workflows to improve operational efficiency
• Ensure secure and compliant data exchange across integrated platforms
• Maintain accurate documentation for developed solutions, configurations, and procedures
• Ensure compliance with internal governance, HIPAA, and other healthcare regulations
• Support audit and reporting activities related to platform usage and change history

ServiceNow Developer – IT, Full Time

• Perform daily monitoring and maintenance of the ServiceNow platform to ensure stability, performance, and availability
• Seek assistance when appropriate in order to resolve technical and/or security issues
• Schedules and executes routing maintenance, including updating the system, patches and upgrades
• Manage user accounts, roles, groups, and permissions in accordance with organizational policies
• Monitor the number of user accounts and activity of users to identify and resolve any issues
• Maintain data integrity across modules including Incident, Request, Change, Problem, and Knowledge Management
• Participate in and support ITIL-aligned change management cycles, including assessing, testing, and implementing approved changes
• Coordinate and execute platform upgrades, patches, and hotfixes in collaboration with vendors and internal teams
• Build and deploy required components during new implementations or enhancements, including service catalog items, forms, and notifications
• Support integration efforts by configuring connectors and ensuring data flow between ServiceNow and other systems

Security Officer

ServiceNow Architect – IT

ServiceNow Developer – IT, Full Time

ServiceNow System Administrator – IT, Full Time