EF Education First Teachers

Sales

• Independently manage your book of business while simultaneously bringing in new business
• Maintain and practice high outreach, follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Utilize consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish your goals
• Weekend Work: 1-2 days/month - Take a weekday off when you work a weekend day
• Late Shift Work: 1-2 days/month - Late shifts will be from 11:30 am - 8 pm MT

Tour Consultant, Individual Sales

• Independently manage your book of business while simultaneously bringing in new business
• Maintain and practice high outreach, follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Utilize consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish your goals
• Weekend Schedule: Friday-Tuesday 9am-5:30pm local time

Bilingual Tour Consultant, Individual Sales – Flex Role

• Independently manage your book of business while simultaneously bringing in new business
• Maintain and practice high outreach, follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Utilize consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish your goals

Tour Consultant, Individual Sales – Flex Role

Business Development Rep

• Support the Events team by accurately inputting, maintaining, and organizing customer data to ensure seamless event planning and execution.
• Assist the Events team in tracking participant information, managing data integrity, and ensuring all customer records are up to date ahead of and following events.
• Conduct research on industry trends and competitors to gather insights on market positioning, strengths, weaknesses, opportunities, and threats for the Business Development team.
• Analyze competitor and market data and prepare detailed reports highlighting key findings and recommendations to support the Business Development team's strategic initiatives.
• Assist the Business Development team in identifying new market opportunities by compiling and summarizing relevant data and research findings.

Customer Events and Business Development Co-Op

Copywriter

• Learn and accurately apply EF’s brand voice and tone across all content
• Develop engaging editorial features spotlighting teachers, students, schools, fundraising, etc.
• Craft compelling messaging around EF’s value propositions, including:
• Safety standards
• Support
• Affordability and pricing
• Educational impact
• What’s included
• Translate strategic marketing objectives into persuasive long-form and short-form print copy
• Work in tandem with the designer to ensure copy aligns with layout, pacing, and visual storytelling
• Incorporate stakeholder feedback and manage revisions efficiently
• Ensure all content is polished, accurate, and publication-ready

Copywriter – Print Catalogue

Payroll

• Process employee payroll on a regular schedule, ensuring accuracy and timeliness across all pay cycles.
• Verify timecards and resolve discrepancies in a timely and accurate manner.
• Manage payroll changes including new hires, terminations, salary adjustments, and leave updates.
• Maintain payroll records and ensure data integrity within the payroll system.
• Respond to employee payroll inquiries with professionalism and a commitment to resolution.
• Assist with payroll audits and provide requested documentation and information.
• Assist in compiling reports to support HR, Finance, and leadership needs.
• Assist in processing 401(k) contributions and ensuring accurate deduction management.

Payroll Specialist

Account Manager

• Use attention to detail to support Group Coordinators
• Manage key pre-departure details and follow through on requests
• Provide out-of-office coverage for tenured Account Managers
• Participate in the Sales Development Leadership Program
• Manage & grow group trips within your own book of business
• Set correct expectations by providing detailed information to travelers
• Serve as a liaison between Group Coordinators and internal departments
• Maintain in-depth knowledge of products and processes

• Use your attention to detail, relationship-building skills, and sales instincts to support Group Coordinators—helping them prepare for their trips and grow their programs by consulting on best practices to promote their trips and setting up future travel.
• Manage key pre-departure details and follow through on requests to ensure a smooth, high-quality experience from enrollment through departure.
• Begin as a Support Account Manager, where you’ll learn the role, policies, and product while gaining exposure to customers by assisting more tenured Account Managers.
• Provide out-of-office coverage and flex your sales skills to upsell tour add-ons or booking returning travelers.
• Participate in the Sales Development Leadership Program designed to accelerate the careers of high-performing candidates and prepare them for leadership in business.
• Play a critical role in developing customer acquisition and retention strategies and identifying opportunities to improve the customer experience.

Bilingual Account Manager

Business Intelligence Developer

• Develop and maintain accurate sales forecasts, contributing to business planning and strategic decision-making.
• Collaborate with Sales, Marketing, and Service teams to analyze market trends and customer data, identifying key segments and opportunities for targeted strategies and campaigns.
• Design, build, and maintain dashboards that track key performance indicators (KPIs), ensuring data is accessible, reliable, and easy for teams to interpret.
• Analyze data to identify trends, uncover opportunities, and proactively surface insights that help guide business strategy and improve performance across the customer lifecycle.
• Engage actively with Sales, Marketing, Service and other departments to support data-driven decision making, translate analytical findings into actionable recommendations, and help teams better understand performance drivers.
• Support the team in adapting reporting, analysis, and dashboards to new tools and processes as the data and technology landscape continues to evolve.

Business Intelligence Analyst

Customer Support

• work primarily through phone and email communication, to serve as the primary source of information to travelers after booking tours.
• identify and implement opportunities to enhance a customer’s experience prior to departure while ensuring travelers' satisfaction and furthering brand loyalty to EF Go Ahead Tours post tour.
• juggle and prioritize tasks while working efficiently under pressure.
• demonstrate keen attention to detail, strong organizational skills and creative approach to problem-solving to come up with the best solution for the customer.

Tour Consultant, Individual Sales

Bilingual Tour Consultant, Individual Sales – Flex Role

Bilingual Tour Consultant, Individual Sales – Flex Role

Tour Consultant, Individual Sales – Flex Role

Tour Consultant, Individual Sales – Flex Role

Customer Events and Business Development Co-Op

Copywriter – Print Catalogue

Payroll Specialist

Account Manager

Bilingual Account Manager

Business Intelligence Analyst

Traveler Support Specialist