Dyson

Human Resources

• Provide comprehensive HR support across the employee lifecycle
• Partner closely with management and employees to deliver effective HR programs in areas including employee relations, talent management, performance management, compensation, benefits, and compliance
• Support the resolution of employee relations matters, including performance management, attendance management, accommodations, and investigations
• Ensure fair and consistent application of company policies in compliance with Quebec labour standards
• Coordinate onboarding and orientation programs for new hires
• Maintain accurate employment records in accordance with privacy and record-keeping requirements
• Prepare HR reports and metrics for leadership as required

HR Generalist

Customer Support

• Coordinate, diagnose, and troubleshoot incoming global employee calls, tickets and external webmaster candidate emails
• Provide support services to employees and candidates with technical problems and information technology issues involving desktop from local personnel and field office employees
• Provide timely resolution of problems or escalation on behalf of customer or candidate to appropriate technical personnel
• Provide case (incident) status updates to management and end-users
• Support and maintain effective relationships with users
• Adhere to standard operating procedures and customer service guidelines relating to remote IT support
• Answer front line support calls from corporate and field users with the ability to assist users with 'how to questions' on various technical Issues
• Troubleshoot and resolve computer, network, and/or software issues including basic terminal server user maintenance from corporate and field users
• Document all support incidents into support team incident tracking database
• Contribute to support team knowledge base on a regular basis with current and relevant customer and team documentation
• Able to help spot trends and work to validate solutions
• Assign tasks to third level support and/or IT escalation teams for further assistance

Support Specialist II

Communications

• Develop a solid understanding of tasks, processes, standards, and desired outcomes in the selected area
• Gain experience with the appropriate tools and processes common to the selected area.
• Identify and analyze data relevant to selected area.
• Attend meetings for observation and understanding of projects and operations.
• Define process issues (business and technology system) relevant to assigned work.
• Assist team members and clients (if applicable) with processes as requested (e.g., review, documentation, testing, implementation.)
• Conduct research as needed.
• Apply appropriate technical standards to assigned work.
• Enhance troubleshooting, problem solving, and support skills
• Enhance understanding of problems, both typical and unexpected, associated with the selected area.
• Assist in identifying and resolving problems using appropriate and available training, procedures, tools and resources.
• Work with subject matter experts, departmental and cross functional co-workers/teams and potentially vendors to resolve issues.
• Help identify new approaches to address operational and technical issues.
• Gain experience that promotes resourceful and efficient troubleshooting and analysis.
• Build customer service skills by providing assistance to clients and others.
• Gain communication and collaboration experience
• Practice verbal and written communication skills and processes (e.g., working with co-workers, documentation of work; project planning; clear reporting; coordination of activities) that ensure a high-quality outcome.
• Gather information as needed, using appropriate techniques for the selected area.
• Communicate in a timely and professional fashion with appropriate stakeholders to advance project tasks as needed.
• Gain valuable team skills through regular collaboration and communication, within and across various teams, to understand the impact and efficiencies of cross functional integration of projects.
• Contribute to process improvement efforts by providing constructive feedback, suggesting alternatives, and driving continuous process improvement.
• Clarify professional goals through regular communication and feedback from mentor.

Corporate Communications Intern

Paralegal

• Prepares state and local filings for employment licenses, dba filings, parent and subsidiary corporate filings and related correspondence with external counsel
• Monitors due dates and proactively gathers supporting approvals and signatures for timely filings
• Provides notary jurat as required on filings or arranges for notary
• Routine litigation related correspondence with insurance broker, external counsel and witnesses
• Performs research to assist attorneys in all aspects of the company’s business
• Summarize research and prepare reports for attorneys
• Manage projects with an attorney leading the matter
• Organize and strategize on how to proceed with a project, interim steps needed to complete the project
• Calculates fees and handles A/P process for fees related to filings
• Receive, track, log, and initiate payment process for invoices, including law firm invoices and legal department expenses
• Responsible for file set up for new corporate or litigation matters
• Gathers facts and documents for claims
• Calendar filing deadlines for corporate filings or litigation claims
• Maintain and update case or corporate information in files
• Primary responsibility for gathering information for weekly, monthly and quarterly reports and logs used by team
• Monitors deadlines for reports, sends prompts and reminders or escalates to a supervisor or department lawyer to support timely reporting
• Initial point of contact for data in report to corporate services business units or external counsel
• Distributes report on schedule

Corporate Paralegal

Systems Engineer

• Analyzes business problems to be solved with automated solutions, processes, and procedures
• Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user and system requirements
• Creates specifications for systems to meet business requirements
• May configure system settings and options and lead cross-functional linked teams to address business or systems issues
• Responsible for integrations, documentation, and post-production support for Workday Financials, Payroll, and HCM
• Reviews and provides strategic direction on design proposals, ensuring alignment with business requirements
• Exercises professional judgment in methods, techniques, and evaluation criteria for obtaining results on new or special assignments
• Oversees and mentors the BSA team guiding engagement with business stakeholders and technical teams
• Acts as a senior leader and subject matter expert on complex, cross-functional initiatives
• Provides input into continuous improvement and innovations to realize measurable productivity results from identified improvement initiatives
• Leads resource planning and allocations in accordance with RH standard Methodologies to ensure projects and initiatives are properly staffed to meet knowledge and timeline requirements
• Leads reviews and obtains formal approval from Business Owners, DEV, and QA on detailed functional requirements
• Draws on advanced experience with large-scale systems and interaction design principles to optimize application solutions across various departments
• Leads resolution of complex design challenges, ensuring alignment and timely delivery; mentors and guides Levels I-III
• Partners with senior business stakeholders to define and drive system implementation strategy; mentors and guides Levels I-III
• Creates and/or orchestrates program plans for the entire development lifecycle, including maintenance planning
• Contributes to all aspects of Change Management for BSA Team(s) and user community
• Creates and manages delivery of milestones across teams for the entire development lifecycle
• Identifies/defines work packages (tasks): identifying task, work effort (LOE) and dependencies; collaborates when appropriate across teams
• Uses wide-ranging experience and knowledge of professional concepts to employ effective judgment in the responsive resolution of mission critical user inquiries, issues, and concerns
• Collaborates with technical and BSA teams to ensure optimal execution and implementation of maintenance, enhancement, and project work.
• Ensures that effective processes are defined, implemented, and institutionalized that assure overall service levels are met
• Develops relationships with business and IT development teams to provide effective service management; mentors and guides Levels I-III
• Leads resources to investigate/communicate/resolve P1-Critical System Issues
• Communicates status, risks, and resolution plans to senior and executive leadership.

Business Systems Analyst IV

Sales

• Proactively engage customers and generate enthusiasm for Dyson
• Demonstrate products persuasively (Haircare, Floorcare, Environmental Care & Audio)
• Meet sales targets and contribute to overall store success
• Ensure a premium customer experience
• Share responsibility for store performance and visual presentation

Sales Consultant / Sales Associate

• Proactively engage customers and excite them about Dyson
• Confidently demonstrate products (Haircare, Floorcare, Environmental Care & Audio)
• Meet sales targets and contribute to store success
• Ensure a premium customer experience
• Share responsibility for store performance and presentation

Sales Associate

• Kund.innen aktiv ansprechen und für Dyson begeistern
• Produkte überzeugend demonstrieren (Haircare, Floorcare, Environmental Care & Audio)
• Verkaufsziele erreichen und zum Store-Erfolg beitragen
• Ein hochwertiges Kundenerlebnis sicherstellen
• Mitverantwortung für Store-Performance und Präsentation

Verkaufsberater – Sales Associate

Manager

• You are the central contact for retailers in your region.
• Communicate with and support the market partners.
• Implement a successful sell-out strategy to optimally position products.
• Budget responsibility for sell-out figures.
• Manage communication and relationships with retailers in your region.
• Expand existing customer contacts.
• Plan and implement innovative marketing strategies.
• Design, develop and implement advertising measures and promotions based on the Dyson marketing plan.
• Overall responsibility for all retail marketing activities at the point of sale.
• Support for POS and shop-in-shop concepts.
• Present, introduce and train on products at the point of sale.
• Train retail partner staff.
• Personnel responsibility for the specialist consultants employed in your region.
• Conduct year-end reviews with key partners based on company objectives.
• Carry out competitor analyses and assess impacts on sales.
• Work closely with Key Account Management, internal sales and the marketing department.

Junior Area Manager

• Oversee team responsible for delivery management (Project/Program Management)
• Create a healthy team culture of happy and productive associates
• Provide communication, coaching, and support for own as well as other teams
• Drive innovation with your team and empower them to make decisions
• Build consensus on priorities, objectives, and strategy, and gain alignment across product teams
• Partner with functional and technical leaders to identify capabilities needed to deliver on the product roadmap
• Oversee formal and repeatable project management processes for planning, execution, and control
• Ensure standards are documented and followed for: Project planning & execution, Governance & release management, SCRUM / Agile practices
• Collaborate with management and peers on delivery of HRFS solutions
• Monitor collaborative effectiveness and adjust as needed
• Manage weekly budget tracking across the portfolio of initiatives
• Prepare and deliver regular financial reports, highlighting spending, risks, and impacts on delivery

Manager, ATI

Ecommerce

• Execute web strategy priorities with stakeholders based on business priorities and share out roadmap with partners.
• Gather and help define business requirements and work directly with Business Systems Analysts, development teams, UX, SEO and stakeholders to ensure alignment.
• Ensure delivery of conversion optimization enhancements, monitoring and iterate as needed.
• Partner cross-functionally to identify and establish web strategy across global websites, and ensure alignment with business goals.
• Enable experiments with improved tagging, signals, and codebase, and define requirements with development and analytics teams.
• Contribute to experimentation ideas for owned web features, scope out requirements, and define key objectives, while ensuring alignment with business goals and digital marketing best practices.
• Provide insights on performance including opportunities for optimizations.
• Collaborate with analytics team on measurement plans for new web component builds.
• Ensure website guidelines are followed consistently across web experiences and implementation.
• Ensure website products and features are functioning as expected, and work with development teams to address issues.
• Ensure digital marketing and web best practices are incorporated in web components and experiences.
• Leverage insights to set overall strategy of key web experiences.