Customer Service Representative
Academy of Art University School of Game Development
Annuity Support Representative
DXC Technology
full-time
Posted on:
Location Type: Remote
Location: Remote • Minnesota, Oklahoma • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Answers incoming phone calls regarding annuity products from advisors, clients, and beneficiaries
- Discuss all aspects of the annuity business by answering questions pertaining to multiple markets and product lines
- Demonstrates consistent proactive communication with internal and external customers and partners
- Stays current on procedures, corporate initiatives, annuity markets and products to provide accurate and timely information
- Responds promptly and calmly to changing events and new situations
- Maintains professionalism during interactions with advisors, clients, and beneficiaries
- Cross-trains across franchises in New Business, Post Issue and Death Claims in order to load balance inbound calls
- Performs other duties as required
Requirements
- High school diploma or G.E.D.
- Previous Experience in the Life Insurance and Annuity Industry (preferred)
- Strong communication skills
- Ability to work independently
- Ability to follow oral and written directions
- FINRA Series 6 Securities License
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
- May require shift work
Benefits
- This position is remote within the United States only
- Schedule: 9-5 30pm, flexible according to time zone
- Disability accommodations available upon request
- Inclusive work environment; equal opportunity employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
FINRA Series 6 Securities License
Soft skills
strong communication skillsability to work independentlyability to follow oral and written directionsproactive communicationprofessionalism
Certifications
high school diplomaG.E.D.
