Duke Careers

Manager

• Independently manage complex grants and contracts portfolio
• Coordinate and/or perform pre-award and/or post-award activities for a unit
• Ensure all applications meet agency and university guidelines and published time tables and deadlines
• Ensure proposals are entered and routed in a timely manner for further review
• Manage and reconcile budgets including developing budget projections
• Advise PI on administrative requirements in preparing proposal submissions
• Monitor compliance with agency and University regulations regarding submission

Grants and Contracts Manager

Administration

• This position will be located within the School of Medicine Shared Research Administration Resource Group and will play an active role in working with specifically identified departments to manage their portfolio of grants and contracts.
• Pre-award activities include assisting departmental faculty/PI in the development, preparation, and submission of grant and contract proposals.
• Ensure all applications and contracts meet agency and university guidelines and published time tables and deadlines.
• Ensure proposals are entered and routed in a timely manner for further review.
• Post-award activities include detailed reconciliation of assigned project budgets, preparing complex budget reports, preparing adjustments and corrections in assigned project budgets for further review and approval in order to meet project goals and federal requirements.
• This position is responsible for managing and overseeing an assigned portfolio of complex grants and contracts using knowledge of grant and contract management rules and regulations, technical expertise, and analytical skills.

Grants and Contracts Administrator – Basic Sciences

Analyst

• Develop, deploy, train, and support Maestro Care EHR across ambulatory workflows.
• Perform management and support for Maestro Care EHR users.
• Advise and assist with educational issues, including cross-training team members.
• Participate in daily on-call rotations to provide production support and manage errors.

Application Analyst – Ambulatory Solutions, Level 2

Backend Engineer

• Gather, analyze, and implement requirements for storage services to implement customer-facing solutions
• Design, build and test storage SAN, Object, and NAS storage solutions, ensuring performance, security, and availability of data within the specified time ranges of the projects
• Provide close collaboration with customers of storage services, providing skilled guidance and solutions to using virtualization and network solutions.
• Provide training/mentoring to other teams on storage technologies to enhance DHTS’ capability to support its services.
• Participate in technical discussions within team as well as with other groups associated with assigned projects, demonstrating subject matter expertise.
• Seek out expertise, knowledge, and resources to develop solutions to problems and work with DHTS cross-functional teams to implement.

Storage Engineer, Level 2

• Responsible for supervision of assigned team that includes productivity, performance and quality of assigned team.
• Engage customers within an identified population.
• Ensure effective quality care management and compliance according to policies and procedures.
• Monitor, support, and engage both staff and additional management in related opportunities.
• Complete routine audits for quality, clinical care, understanding of education provided, accuracy of process, and overall experience of any PHMO customers.
• Participate in hiring/firing process of staff across care management.
• Develop and maintain positive relationships with customers internal and external to Duke Health System.

Population Health Care Manager – Team Lead

Software Engineer

• Support strategic communications initiatives that promote the school’s research, faculty expertise, student achievements, and community impact.
• Contribute to storytelling efforts that align with institutional priorities and enhance the school’s visibility.
• Help support and elevate communications platforms including Instagram, LinkedIn, Facebook, YouTube, and web-based news features.
• Assist the team with creation and dissemination of content, which may include social media posts, short-form video content, event promotion, graphics, and visual assets.
• Review past projects to provide recommendations for visual content strategy focused on increasing engagement and boosting views.

Communications & Marketing Intern

Product Adoption Specialist

• Develop and implement adoption strategies and tactics into a comprehensive plan including initiatives and measures of success with quarterly milestone reporting intervals.
• Collaborate with project teams, product owners, and operational leaders to understand upcoming technology changes and define adoption goals, timelines, and success metrics.
• Assess user needs, current workflows, and potential barriers to adoption.
• Design and develop clear technology adoption materials including job aids, FAQs, how-to guides, and intranet content.
• Deliver engaging training through instructor-led sessions, virtual sessions, e-learning modules, micro-learning, and recorded content.
• Develop and deliver user presentations and technology demonstrations for varied audiences.
• Utilize Microsoft 365, Teams, SharePoint, OneDrive, and Power Platform tools to design, deliver, and track adoption initiatives.
• Translate complex technical concepts, including AI-powered features, into user-friendly workflows and training materials.
• Produce video-based learning materials using screen capture, narration, and video editing tools.
• Monitor adoption metrics, analyze feedback, and implement reinforcement strategies.
• Provide coaching to super users and champions and support sustained adoption.

Application Analyst – Technology Adoption Specialist

Clinical Research

• manage assigned projects and financial project portfolios using independent judgment and discretion
• build and maintain close collaborative working relationships with the Principal Investigators (PIs) and key study personnel
• manage and oversee an assigned portfolio of complex grants and contracts
• pre-award activities include support for clinical research, including trials
• post-award activities include detailed reconciliation of project budgets

Grants & Contracts Administrator – Clinical Research Administration, Finance

• Responsible for recruiting and/or retaining subjects and running study visits according to protocol
• Data management and cleaning
• Regulatory submissions

Clinical Research Coordinator – Psychiatry, Behavioral Med

• Drive the success of impactful clinical research through expert stewardship
• Manage portfolio of grants and contracts
• Ensure all applications and contracts meet sponsor/agency and university guidelines
• Conduct detailed reconciliation of assigned project budgets
• Prepare complex budget reports, adjustments, and corrections
• Maintain close collaborative relationships with Principal Investigators (PIs) and key personnel
• Manage assigned projects and financial portfolios using independent judgment
• Develop budgets and budget justifications in collaboration with PI/Research Team
• Participate in budget development activities
• Prepare and submit grants and contracts through pre-award process
• Monitor compliance with agency and university regulations regarding submission
• Ensure accurate invoicing and fund management for assigned studies

Clinical Research Financial Practice Manager – Post-Award

• Manage the documentation, resolution and completion of identified deployment issues and tasks to include maintaining accuracy for Internal Controls initiative
• Responsible for overseeing all Service Now requests for Revenue Management Department, excluding Clinical Research, overseeing all Charge Router-Review logic updates and Charge Router –Review Work Queues and collaborate with management and end users to request, test, and implement changes to the Charge Router for compliant billing
• Responsible for Revenue Management support of Account, Follow-Up and Claim Edit Work Queues and Billing related components in Master Files for DEP updates (e.g., charging method, POS, linked technical charges) and updates to missing Bill Area process
• Oversee Preference List updates for both Ambulatory and Inpatient specifically Charge Router, Error Pool and PB Work Queues and Monitoring of specific PB Charge Review Work Queues for system updates
• Review release notes related to current and new functionality. Report, document and escalate issues and Epic upgrade/new version testing, validation and implementation
• Formally participate and initiate meetings for review of billing issues and / or system logic updates identifying scope changes and raise issues or risks when discovered
• Liaison for Revenue Management to Maestro Care Team to provide hands-on support to the Maestro Care PB and HB Teams

IT Analyst, Charging Systems

• Partner with faculty to prepare and submit proposals; advise on compliance; prepare budgets and supporting documentation; coordinate subrecipient materials.
• Manage awarded projects across the lifecycle including budgets, effort, reporting, reconciliations, subrecipients, revenue, and closeouts.
• Develop project plans, manage cost sharing and effort, maintain records, and ensure compliance with federal, sponsor, and Duke policies.

Grants and Contracts Administrator – Campus Grants Management

QA Engineer

• Transform complex healthcare and financial data into meaningful insights.
• Ensure data accuracy, analyze trends, validate financial performance, and support compliance activities.
• Work with sensitive HIPAA‑level data, uncover patterns, and communicate findings.
• Collaborate with teams across HR, Payroll, Finance, and external vendors to support strategic decision‑making.
• Support the Associate Director of Benefits in project organization and management.
• Collect, clean, organize, and analyze data related to Duke’s benefit plans.
• Explore trends, patterns, and relationships across demographics, utilization, and program costs.

Financial Performance, Quality Assurance Analyst

Revenue Operations

• Reporting to the PRMO Senior Revenue Manager, coordinate activities performed by the staff responsible for charge capture, coding, charge entry, insurance follow up, reimbursement analysis, or other PRMO function within the assigned clinical area.
• Monitor performance for staff responsible for appointment scheduling, registration, clinic check-in, and clinic collections.
• Develop and prepare/utilize reports to track financial and operational performance across the entire spectrum of the revenue cycle for assigned clinical area.
• Review and recommend changes/updates to the departments charge master(s) to maintain fees at levels that maximize reimbursement.
• Identify revenue cycle problems, research/analyze data to resolve issues, identify and select alternatives to address outstanding issues, and implement solutions for improvement.
• Work with financial analyst, physicians, and administrative leadership to educate and train providers and staff about coding and other outstanding revenue cycle issues.
• Serve as a liaison among PRMO, Operational Owners and Maestro Care Clinical/Billing analysts to assist in the design, development, maintenance, training and evaluation for assigned Maestro Care clinical and business systems to support the revenue cycle.

Revenue Manager – Facility Revenue Cycle

• Provide leadership and end-to-end oversight of admissions, enrollment, and matriculation for the LLM, SJD, and international exchange programs.
• Serve as a strategic partner to the Associate Dean for International Studies by analyzing admissions data, identifying trends, and preparing reports with clear recommendations.
• Oversee visa coordination and regulatory compliance for all incoming international students, ensuring accuracy, timeliness, and adherence to university and federal requirements.
• Collaborate closely with academic, financial, student affairs, and university partners to support student success from admission through graduation.
• Guide the administration of international academic programs, including certificates, research requirements, and degree compliance tracking.
• Represent Duke Law in global recruitment and professional settings, including international travel, partnerships, and engagement with alumni, agencies, and prospective students.
• Provide operational leadership for international orientations, signature events, and graduation activities.
• Contribute to the management of International Studies budgets and financial records.
• Support effective office operations and oversight of staff and daily functions as needed.