Duke Careers

Clinical Dietitian

• Coordinate all phases of nutrition care including nutrition assessment, care planning, monitoring, education and counseling of hospitalized patients and outpatients in a variety of settings
• Perform duties in support of and in compliance with performance improvement plans, JCAHO, and other licensing, accrediting, and regulatory agencies
• Maintain registered dietitian (RD) status including continuing professional education per the Professional Development Portfolio
• Precepting dietetic interns and provide on the job training for newly hired clinical staff
• Supervising daily work of dietetic technicians, registered; provide input into evaluation but doesn't directly evaluate their performance
• Writing orders for diet, supplement, enteral/parenteral nutrition and laboratory data per hospital policy

Clinical Dietitian – Home Infusion

Assistant

• Prepare patients, equipment and supplies for specific procedures and provide manual assistance as required.
• Obtain and record patient data for medical records noting and informing RN/LPN of information collected.
• Administer treatment and personal care procedures to patients including, but not limited to, feeding, bathing, hair care, changing clothing, nail care, bed-making, assisting with ambulation, enemas, skin care, and bowel and bladder elimination; provide such additional care as required to meet the personal needs and comfort of assigned patients.
• Participate in teaching activities by reinforcing teaching instructed by RN and/or providers as needed.
• Assist providers and nurses with physical examinations by helping position patients, changing non-sterile dressing and weighing patients.
• Take and record vital signs, record I&O, and apply ice bags.
• Note and report any changes in patient's condition.
• Turn and position patients, set up and feed patients as necessary, provide patients with fresh drinking water.
• Perform fingersticks for blood glucose testing, with appropriate training, document and notify RN/LPN.
• Assist with admission, discharge, and transportation of patients.
• Follow standard precautions and use personal protective equipment as required.
• Collect, deliver and conduct routine tests on patient specimens.
• Clean assigned area; stock and replenish supplies and equipment as required.
• Participate in own professional development by maintaining required skills validation and attending educational offerings.
• Support the development of other staff and formal learners.
• May also perform clean dressing change for wounds over 48 hours old.
• Perform a variety of clerical tasks involved in operating the organization's patient care information system.

Nursing Care Assistant I – New General Medicine

Urgent Care

• Responsible for providing direct patient care in accordance with the Paramedic scope of practice as defined by the North Carolina Medical Board under the medical oversight of the Medical Director of the practice setting where the individual will function.
• Assists clinical staff in the evaluation, treatment and care of patients.
• Obtains pertinent history and performs a physical examination.
• Performs technical procedures as delegated.
• Monitors patients and maintains records using patient monitoring system and electronic health records.
• Documents patients' status, delivery of care and evaluation of the patients' response to care according to specific procedures and established protocols.
• Documents and maintains an informative and accurate medical record to initiate charges for each patient treated.
• Communicates in a professional manner essential information to all appropriate members of the healthcare team to promote sharing of information throughout the continuum of care.
• Operates extensive medical and mechanical equipment in the hospital and transport environment.
• Ensures all medical equipment is functioning; restocks medical supplies as needed.
• Provides and maintains a safe and therapeutic environment for the patients, visitors, and staff.
• Properly disposes of and handles as applicable, sharps, soiled materials, and linens and disinfects area in accordance with policy and policy as applicable.
• Properly uses PPE when in contact with patients, soiled utility, hazardous materials in accordance with policy.
• Act as preceptor and support the development of other staff and formal learners.
• Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.
• Supports an environment of evidence-based practice/research/quality improvement initiatives.
• Maintain certifications and clinical skills.
• Performs other related duties incidental to the work described herein.

Paramedic

Patient Service Representative

• Responsible for accurate and complete patient accounts
• Ensure all insurance requirements are met
• Analyze insurance coverage and benefits
• Call patients to remind them of balances due

Patient Service Representative – Outpatient Eligibility, Procedural Authorization

Physician Assistant

• collaborate with attending physicians
• collect and document data
• conduct diagnostic and therapeutic procedures
• order and schedule laboratory studies
• provide direct patient care services
• help in the coordination of a new inpatient in person and telehealth service for hematology consultation
• perform triage and physical exam
• prescribe appropriate interventions and medications
• analyze clinical practice patterns to provide the best medical care
• timely document all relevant data in the electronic medical record
• provide inpatient consultation and follow up when rounding APP is unavailable

Nurse Practitioner or Physician Assistant – Hematology

Manager

• Lead development, preparation, and submission of research proposals
• Ensure all applications meet agency and university guidelines, timelines, and compliance requirements
• Manage financial and administrative oversight of assigned grants and contracts
• Conduct detailed budget reconciliation and expense validation (AAR review)
• Prepare complex financial reports and budget analyses
• Lead and coordinate internal CGMT training initiatives and monthly sessions
• Identify and support continuous learning opportunities
• Provide temporary portfolio support during transitions

Senior Portfolio Manager, Campus Grants Management Team

Patient Care

• Coordinate and perform a variety of administrative tasks to support the daily operations of the clinic.
• Manage check-in and check-out processes.
• Schedule patient appointments.
• Deliver exceptional customer service.
• Accurately identify the appropriate account for patient visit.
• Collect and post co-payments and balances on accounts due.
• Check-out patients and make return appointments by scheduling patients into the correct appointment type.

Patient Service Associate – PSA

General

• Perform work under the supervision of a registered nurse, or virtual registered nurse.
• Constant and direct observation of the patient virtually using approved telehealth technology.
• Communicate the status of the patient, including any changes, to bedside nursing team and virtual nursing team.
• Observing and reporting patients' behavioral changes.
• Document observation in electronic health record.
• Escalate unsafe events via alarm or redirections.
• Monitoring of patients in seclusion and/or restraint.
• Collaboration with bedside staff and virtual nursing staff on patient’s safety plan of care.

Safety Observer, Patient Attendant, Float Pool

• Perform a variety of tasks involved in operating x-ray equipment to make radiographs
• Adjust equipment for proper radiographic exposure techniques
• Explain x-ray procedures to patients
• Position patients for each anatomical view
• Monitor accessory equipment and assist the physician with procedures
• Accurately process images for optimal quality
• Match with appropriate paperwork for interpretation
• Charge radiographic procedures

Radiologic Technologist – Urgent Care

• Serves as a strategic and operational partner to the Chief Executive Officer, ensuring the CEO’s priorities are translated into actionable plans and executed across the organization
• Owns the operating rhythm of the CEO Office and CEO’s executive team, including the cadence of recurring leadership meetings and reviews
• Responsible for maintaining strong collaboration across a variety of roles in the Duke Health enterprise
• Maintain integrated project plans, milestones, and timelines across CEO Office and the executive team’s initiatives and mission-critical projects
• Track deliverables, dependencies, risks, and deadlines; proactively flag slippage and recommend and achieve resolution
• Drive cross-functional task completion by coordinating with contributors across the organization, ensuring accountability and follow-through within priorities set by leadership
• Establish and maintain trackers and systems that give the executive team clear visibility into priorities, status, and progress
• Responsibility for managing the CEO’s office budget, reporting variances and ensuring office budget to actuals
• Manage the preparation timeline and cadence for Board of Directors and committee meetings, partnering with the DUHS Board Secretary on content readiness by compiling, formatting, and quality-checking board materials
• Assist with projects, minutes and follow-up deliverables and ad hoc projects as needed
• Supports the recurring series of CEO Office and executive leadership meetings; maintain the annual cadence calendar, support preparation, design drafts, ensure accountability and delivery
• Draft executive-level PowerPoint presentations, briefing documents, and memos from direction provided by the Chief of Staff and Board Secretary, delivering polished, decision-ready drafts for review and approval
• Gather, organize, clean, and synthesize information and data sets into clear, usable formats that support leadership decision-making

Manager – Office of the Chief Executive Officer

Administration

• Supports post-award operations by managing SAP award setup, maintenance, and billing/reporting activities
• Partners closely with Pre-Award offices to ensure accuracy, compliance, and effective administration of sponsored projects
• Set up and maintain award master data and billing/reporting requirements in SAP
• Review award documents for accuracy and compliance
• Create/modify accounts receivable records and payment schedules
• Partner with Pre-Award offices to resolve agreement issues and clarify terms
• Identify and escalate unfavorable payment terms and compliance risks
• Support projects with pre-spending by coordinating final agreements
• Perform data analysis to ensure integrity of award records
• Maintain knowledge of regulatory requirements and sponsor guidelines
• Contribute to a collaborative, team-focused work environment

Research Administration Manager

Clinical Research

• publish content on external website (dcri.org) and intranet (Pulse) using content management systems (Drupal and SharePoint, respectively)
• create graphics for social media, external websites, and intranet
• determine requirements for instructional audiovisual media and coordinate production of slide series, films, videotapes and other media materials for use
• works both independently and collaboratively with internal Shared Services department, Production Designers and Marketing Managers on a wide mix of creative initiatives
• manage calendar of DCRI’s scientific conferences, researching Duke-related presentations at each show
• for scientific conferences at which DCRI has an exhibit booth, coordinate the marketing collateral needed for the booth
• prepares layouts, designs, artwork and formats for use in publication and/or exhibition design
• contribute to editorial planning by suggesting content ideas, target channels and audiences, and appropriate project timelines
• compile weekly internal newsletter in MS Outlook
• create quarterly external-facing newsletters using Constant Contact
• occasional content development for DCRI-owned external and internal channels
• serve as backup manager of DCRI’s social media channels (Twitter and LinkedIn)
• assist in the shooting and production of video and audio projects
• develop a broad knowledge of research conducted at the DCRI

Clinical Research Comm Specialist III

Analyst

• Perform medical and revenue audits to ensure revenue integrity as related to adherence to federal and state regulations, policies of external payers, and coding rules and guidelines.
• Exercise independent decisions using analytical and problem-solving skills.
• Provides critical analytical and negotiation support with respect to third-party payer reimbursement contracts.
• Responsible for conducting quality control audits to ensure data/documentation integrity and communicating findings and recommendations.
• Compiles information and/or prepares reports and analyses setting forth results of data integrity findings with appropriate recommendations.

Revenue Integrity Analyst

Product Marketing

• Support the development, qualification and execution of analytical methods for vaccines
• Perform pharmaceutical development and successful GMP release
• Develop product specific release and characterization methods
• Qualify methods for product release and clinical lot characterization
• Collaborate with other development teams and document GMP activities

Associate Scientist/Engineer 1, Analytics

Compliance

• Implement and maintain Compliance programs in accordance with the Office of Inspector General's work plan.
• Educate providers regarding compliance with government regulations.
• Assist in performing analysis of current situations and recommend priorities and goals for future clinic needs.
• Identify coding and billings risk areas, conduct focused reviews, and implement corrective action as needed.
• Conduct routine internal audits of provider documentation on a timely basis.
• Collaborate with physicians and internal staff in development of improved capabilities in the areas of documentation, coding, and compliance.
• Review internal controls, policies, and procedures to ensure compliance with appropriate guidelines.
• Communicate with Medicare/Medicaid Carriers and third party payers regarding policies and procedures.
• Promote Compliance initiatives with clinical faculty and administration.