Dropbox

Sales Operations Manager

• Lead the Sales Operations and Analytics function, including strategy, organizational design, prioritization, and operating rhythms for the team.
• Own the sales operating backbone across planning, forecasting support, territory and account planning, pipeline visibility, reporting, and productivity measurement.
• Build and evolve the authoritative sales data foundation, including standardized metric definitions, trusted reporting tables, governance, SLAs, and cross-functional alignment.
• Partner across Sales, Finance, Strategy, Marketing, Product, Customer Success, and Engineering to design scalable processes, systems, dashboards, and insights that improve execution and decision-making.
• Drive automation and workflow improvements across core seller motions including account planning, quoting and approvals, outbound routing, and related revenue workflows.
• Establish a high-bar analytics practice that delivers actionable insights embedded in seller and leadership workflows.
• Hire, coach, and develop senior operations and analytics leaders while building a culture of rigor, urgency, and business impact.

Head of Sales Operations, Analytics

Machine Learning Engineer

• Design, build, deploy, and refine highly reliable AI agents operating at massive scale.
• Power Dropbox Dash's universal agentic search and autonomous organization features, transforming how millions of users collaborate, stay organized, and focus on important work.
• Collaborate with teams to deliver high-quality software and meet project objectives.

Senior Machine Learning Engineer, Dash Agentic AI

General Counsel

• Engage personally in complex sales and procurement deals
• Work collaboratively with various company teams
• Be an active leader, problem solver, and innovator to key stakeholders
• Develop and refine team playbooks and training materials

Associate Commercial Counsel

Product Marketing

• Shape and drive the AI roadmap and priorities for GTM systems
• Define and operationalize AI-driven workflows
• Deliver AI-powered solutions end to end
• Drive adoption and business impact

Product Manager, GTM Systems

• Shape and drive the AI roadmap and priorities for GTM systems
• Define how AI is applied across customer-facing GTM workflows
• Identify, compare, and prioritize the highest-impact opportunities across sales, marketing, and customer success
• Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration
• Shape how systems determine and trigger next best actions across the customer lifecycle
• Define how customer context, priority, and signals inform decisions and automation
• Establish when actions are handled by AI versus human teams, and how those interactions are coordinated
• Translate GTM needs into scalable product requirements
• Use rapid prototyping to explore ideas and de-risk decisions early
• Lead development from problem definition through launch in partnership with engineering and technical architects
• Ensure solutions are embedded in core systems and usable in day-to-day workflows
• Partner with operations and enablement to drive adoption and change how GTM teams operate
• Define success metrics and iterate based on performance and user feedback
• Collaborate with engineering, technical architects, design, analytics, operations, and enablement to align on priorities, tradeoffs, and execution.

Account Executive

• Own the full sales cycle from pipeline generation through close and renewal within your territory
• Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders
• Expand beyond existing motions to uncover new use cases and opportunities
• Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration
• Forecast accurately and manage pipeline to consistently meet or exceed revenue targets
• Lead strong discovery to uncover customer challenges, priorities, and desired outcomes
• Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals
• Clearly articulate business impact and position Dropbox solutions around outcomes, not features
• Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps
• Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash)
• Collaborate cross-functionally and bring insights from the field to influence Product and GTM.

Senior Account Executive

Engineering Manager

• Directly manage up to 20 direct reports, as a single execution unit
• Partner with multiple Product Managers to plan roadmaps and sprints
• Be accountable for high quality execution on critical and high visibility business objectives
• Be responsible for making tradeoffs between feature work and addressing long term technical debt
• Be responsible for excellence in software quality, engineering practices and operations
• Lead the team through standard Agile processes, such as backlog management, stand ups, retros, etc.
• Review and approve engineering designs and be able to set technical direction (in collaboration with a Technical Lead)
• Drive cross-org initiatives alongside managing execution responsibilities
• Drive career conversations and career plans for your direct reports

Senior Engineering Manager, Core Media – Intelligence

Sales

• Drive revenue growth by designing and running targeted enablement programs that measurably improve seller performance
• Use data and field insights to identify performance gaps, optimize sales motions, and deliver training, content, and programs that help sellers execute against business priorities
• Lead a cross-functional enablement team and partner closely with Sales, RevOps, Product, and Marketing
• Ensure programs are aligned to revenue targets and deliver provable impact
• Report directly to the VP of Sales Strategy & GTM Operations
• Design and deliver global enablement programs that drive measurable revenue impact
• Leverage performance data to diagnose gaps, identify root causes, and prioritize high-impact interventions
• Develop role-based training and assets aligned to field needs and business priorities
• Partner with Sales, RevOps, and executive leadership to align enablement with revenue goals and strategic initiatives
• Track adoption and outcomes; continuously refine strategy, messaging, and delivery to maximize effectiveness

Director, Global Sales Enablement

Backend Engineer

• Define how systems connect across the full lifecycle (lead → opportunity → close → onboarding → adoption → renewal → expansion)
• Structure solutions around core business capabilities to reduce fragmentation and improve reuse.
• Ensure clean handoffs, consistent data models, and scalable automation across domains.
• Lead architecture for Salesforce, marketing automation, customer success platforms, and support tooling.
• Partner with data teams to align system design with the GTM data model and downstream analytics needs.
• Define how AI is embedded into GTM workflows (agent assist, seller workflows, automation, enrichment).
• Ensure solutions are practical, governed, and integrated into core systems rather than one-off tools.
• Design reliable, scalable integrations across internal and third-party systems.
• Define how systems share data, stay in sync, and interact without conflicts.
• Set and enforce standards for system design, data quality, and technical implementation.
• Participate in cross-functional architecture reviews with Enterprise Engineering and domain architects.
• Evaluate tools and capabilities in the context of the broader ecosystem.
• Drive consolidation and simplicity where possible.
• Partner closely with engineering leads to ensure architecture translates cleanly into execution.
• Mentor engineers and program managers on system design and tradeoffs.

Technical Architect, Go-to-Market

Growth Marketing

• Lead a team responsible for expansion, upsell and cross-sell revenue across both transactional and enterprise motions
• Drive pipeline generation through outbound activity, account expansion, and partner engagement
• Ensure the team is not reliant on renewals by building a strong culture of proactive pipeline creation
• Maintain high standards for pipeline quality, deal progression, and execution
• Enforce rigorous qualification and deal inspection frameworks (e.g., MEDDPICC, SPICED)
• Lead accurate, accountable forecasting and uphold a high bar for deal validity
• Coach reps on value-based selling, focusing on customer problems, impact, and differentiation
• Drive transformation by refining ICP, messaging, and GTM for evolving products (e.g., Dash)
• Enable multi-product, platform-oriented selling across complex enterprise deals
• Collaborate cross-functionally with Product, Marketing, Customer Success, Solutions teams and leverage partners to accelerate pipeline and influence GTM strategy

Sales Manager – Growth

Security Engineer

• Build next-generation security products – Shape and deliver innovative solutions by integrating Nira’s governance capabilities into Dropbox and driving a standalone security offering for the broader market.
• Lead an AI-driven roadmap – Define and launch intelligent features that use AI and automation to streamline access control, enforce real-time DLP, and proactively detect security risks.
• Expand Dropbox’s impact in the market – Identify opportunities in the SMB and mid-market security space, craft a clear product vision, and accelerate adoption with a differentiated value proposition.
• Deliver breakthrough product experiences – Partner with engineering and design to launch automated access reviews, AI-powered security insights, and compliance workflows that raise the bar on security.
• Turn insights into action – Work directly with customers to uncover their toughest data governance and AI security challenges, and translate those needs into high-impact product features.
• Drive seamless execution – Collaborate across engineering, security, compliance, and go-to-market teams to launch products that meet global standards (SOC 2, ISO 27001, GDPR, etc.) and delight customers.

Staff Product Manager – AI Security, Data Access Governance, DLP

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.

Staff Backend Product Software Engineer, Commerce Platform

Full-stack Engineer

• Build infrastructure capable of managing metadata for hundreds of billions of files, handling hundreds of petabytes of user data, and facilitating millions of concurrent connections.
• Lead the expansion of Dropbox's function as the data-fabric, connecting hundreds of millions of applications, devices, and services globally, while also driving initiatives to enhance interoperability and adaptability across diverse ecosystems.
• Measure and optimize Dropbox's analytics platform to maintain its status as one of the most advanced in the industry for extracting meaningful insights from vast data volumes.
• Collaborate with cross-functional teams to innovate and implement solutions that enhance the performance, reliability, and security of Dropbox's infrastructure, ensuring a seamless experience for users worldwide.
• Mentor and guide junior team members, sharing knowledge and best practices to cultivate a culture of continuous learning and professional growth within the infrastructure engineering team.
• Stay current with emerging technologies and industry trends to continuously enhance Dropbox's infrastructure and maintain a competitive edge in the market.

Infrastructure Software Engineer

System Administrator

• Manage and evolve the team's portfolio of support and post-sales platforms to meet the changing needs of the Customer Experience and Customer Success organizations.
• Serve as a primary on-call responder, owning incident resolution and stakeholder communication during platform disruptions.
• Drive the adoption and integration of AI-powered tools and automations across customer platforms to improve user efficiency and customer outcomes.
• Partner with Engineering and Customer Experience and Success to translate business needs into platform solutions.
• Identify and execute platform improvements that reduce operational friction, increase reliability, and scale with the business.
• Build and maintain the team's automation tooling and scripting infrastructure.
• Establish and maintain the documentation standards that keep the team operationally resilient, including SOPs, runbooks, and system guide.

Head of Sales Operations, Analytics

Senior Machine Learning Engineer, Dash Agentic AI

Associate Commercial Counsel

Product Manager, GTM Systems

Product Manager, GTM Systems

Senior Account Executive

Senior Engineering Manager, Core Media – Intelligence

Senior Engineering Manager, Core Media – Intelligence

Director, Global Sales Enablement

Technical Architect, Go-to-Market

Sales Manager – Growth

Staff Product Manager – AI Security, Data Access Governance, DLP

Staff Backend Product Software Engineer, Commerce Platform

Infrastructure Software Engineer

Customer Systems Administrator