DriveTime

Full-stack Engineer

• Design software systems big and small and collaborate with your team to implement and adapt it as you go
• Be the go-to expert on software engineering practices and design patterns

Senior Software Engineer

Data Engineer

• Lead the design and development of robust dbt Core models to transform raw data into trusted, analytics-ready datasets in Snowflake
• Architect scalable and performant data models that align with business needs and support enterprise reporting, analytics, and AI initiatives.
• Collaborate across BI, analytics, and business teams to gather requirements and translate them into efficient ELT solutions.
• Implement data quality frameworks, documentation standards, and lineage tracking to ensure transparency and trust in our data ecosystem.
• Use Python to support automation, data validation, and performance monitoring across ELT pipelines.
• Monitor and optimize Snowflake query performance and cost efficiency.
• Guide and mentor other engineers, promoting skill development in dbt, CI/CD, and modern data architecture.
• Provide thought leadership on modern data transformation practices, helping to shape strategy, tooling, and best practices for the enterprise.
• Support data governance and metadata enrichment initiatives in alignment with enterprise data strategy.

Senior Data Engineer

Customer Support

• Contact customers interested in purchasing a vehicle
• Work from a centralized location
• Utilize an online database to service potential customers
• Set appointments and achieve appointment goals
• Communicate via DriveTime platforms including text, chat, and email
• Develop professional relationships with customers and dealerships
• Explain steps of the sales process to customers
• Maintain positive relationships with team members and Sales team/dealership employees
• Conduct business within DriveTime policies and procedures

Customer Experience Specialist

QA Automation Engineer

• Build AI-enabled workflows, prototypes, and tools that improve productivity and decision-making.
• Collaborate with IT operations teams to analyze existing workflows and identify opportunities for AI-driven automation with existing IT systems.
• Design, develop, and deploy automation scripts and tools to replace manual tasks and improve service delivery.
• Develop and maintain integrations between CRM, ITSM, and other enterprise applications using APIs, web services, and connectors.
• Write and document clean, efficient, and maintainable code using JavaScript, Python, API, and related technologies.
• Partner with business stakeholders to identify automation opportunities, document requirements, and iterate rapidly on solutions.
• Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations.
• Monitor and optimize automated processes for performance, reliability, and scalability.
• Collaborate with IT process owners, operations, and cybersecurity teams to identify automation opportunities and enforce best practices.
• Act as a subject matter expert and escalation point for tooling-related issues.
• Work with project teams and business stakeholders to understand and document operations procedures.
• Provide training and support to IT teams with new automation tools and best practices.
• Stay current with emerging technologies and recommend innovative solutions to enhance IT operations.

ITSM Automation Engineer

Account Manager

• Owning dealer relationships within your assigned territory—building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines
• Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi’s market presence through consultative selling and strategic influence
• Delivering impactful training and support, empowering dealers with a deep understanding of GoFi’s programs, tools, and competitive advantages to help them sell more effectively
• Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value
• Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership

Area Manager, Dealer Partnerships

Analyst

• Develop business strategies in loss mitigation, recoveries, repossession, and remarketing
• Partner with product, tech, data science, and operation teams
• Analyze and develop the full life cycle of projects
• Drive large analytical initiatives for operational and transaction profitability improvements
• Effectively communicate insights and utilize software such as Tableau

Senior Analyst, Loss Mitigation

• Lead AI Research & Experimentation
• Design, prototype, and operationalize advanced AI and machine learning solutions
• Partner across engineering, analytics, and operations to identify, test, and scale high-value use cases
• Shape SilverRock’s long-term technical roadmap, architectural principles, and standards
• Evaluate emerging technologies and integrate scalable innovations
• Lead proof-of-concept initiatives
• Establish frameworks for rapid experimentation and continuous learning
• Act as a “force multiplier” through coaching, design reviews, and architectural guidance
• Collaborate with product, data, and business intelligence teams to ensure technology direction aligns with organizational goals
• Represent SilverRock IT as a thought leader in internal and external forums