Drive DeVilbiss Healthcare

Inside Sales

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients
• Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Keeps management informed by submitting activity and results reports, weekly work plans, and monthly and annual territory analysis.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.
• Initiates sales process by building relationships; qualifying potential; scheduling appointments, and cold calling.
• Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services.
• Closes sales by overcoming objections; preparing contracts.
• Acquire companies that have no significant revenue history with our organization by selling our products and services.
• Initiate and develop a strong relationship with companies.
• Determine customers' needs and prepare proposals to sell services that address these needs.
• Give online demonstrations to clients in order to handle objections and convince customers to buy.
• Manage growth of new business by transitioning them to be loyal customers.

Inside Sales, Long Term Care