Dollar Tree Stores

Manager

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Assistant Manager

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

• Engage in on-the-job training to learn how to oversee the operations of multiple stores in partnership with Store Managers assigned to your district
• Empower store leaders to create an exceptional shopping experience for customers
• Develop store leaders that deliver shopping experiences that exceed customer expectations
• Analyze district sales results and trends to increase sales
• Maintain inventory mix and merchandise presentation to maximize sales in each store
• Partner with store managers to recruit and train new associates
• Foster the growth and development of associates into leadership roles
• Manage payroll hours
• Ensure Store Managers are maintaining cash control, including conducting regular store audits
• Ensure Store Managers are managing inventory shrinkage appropriately and monitor inventory shrinkage throughout your district
• Provide exceptional customer service and ensure stores are professional, safe, respectful, and friendly environments
• Develop meaningful relationships with the associates, leaders, and communities served
• Travel up to 50% of the time with occasional overnight stays to support and oversee store operations

District Manager

Sales

• Assisting with the daily operations of your assigned store
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Sales Floor

Human Resources

• Serve as the lead HR partner for regional Supply Chain leadership across multiple distribution centers
• Translate business needs into actionable HR solutions that drive performance, productivity, and retention
• Provide guidance on workforce planning, staffing, and organizational needs across the region
• Lead talent planning, succession, and development efforts for regional leadership teams
• Partner with Talent Acquisition to support hiring strategies for both hourly and leadership roles
• Coach leaders on performance management, development, and team effectiveness
• Lead and support employee relations matters, ensuring consistent and fair application of company policies
• Partner with Corporate Employee Relations and field leadership on investigations and issue resolution
• Drive engagement initiatives and retention strategies across the region
• Ensure consistent execution of HR programs, policies, and processes across all assigned locations
• Partner with Centers of Excellence (Total Rewards, TA, L&D) to deliver effective HR solutions
• Use data and insights to identify trends and drive continuous improvement
• Lead and develop a team of HR Managers and/or HR Business Partners supporting distribution centers
• Build HR capability within the region to support a complex, high-volume workforce
• Serve as a key escalation point for HR-related matters within the region

Director, HR Business Partner – Distribution Centers

• Assist with store functions and day-to-day activities
• Help customers in a positive manner and address questions or concerns
• Help organize and transfer merchandise as needed
• Perform opening and closing procedures
• Process corporate directives
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering, record keeping, and loss prevention
• Maintain cleanliness throughout the store

Assistant Manager I

Customer Support

• Responsible for assisting with daily operations of your assigned store
• Supporting customers with merchandising and stocking as needed
• Assisting with cleanliness throughout the store
• Managing sales transactions while working assigned cash register
• Ensuring a positive, safe, and respectful environment while maintaining professional interactions with customers and associates
• Other duties as assigned

Customer Service Associate II

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise and processing damaged merchandise
• Handle record keeping including payroll, scheduling, and cash register deposits and receipts
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines
• Help supervise, train, and develop Store Associates
• Maintain cleanliness throughout the store

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store
• Other duties as assigned

Customer Service Associate I

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner
• Process all corporate directives
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise and record keeping
• Protect and secure all company assets
• Help the Store Manager supervise, train, and develop Store Associates
• Responsible for maintaining the cleanliness throughout the store

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor
• Perform opening and closing procedures as needed
• Process all corporate directives
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise
• Maintain areas of the store to company standards
• Protect and secure all company assets
• Adhere to policies and procedures including safety guidelines
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned