Sales Floor

Dollar Tree Stores

Customer Service Associate II managing retail operations and customer interactions at Dollar Tree locations. Handling merchandising, cleanliness, and cash transactions while ensuring a positive shopping experience.

Posted 7/2/2026part-timeMemphis • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assisting with the daily operations of your assigned store
Merchandising and stocking as needed
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Managing sales transactions while working assigned cash register
Maintaining security of cash and protecting company assets
Other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
High level of integrity is required
Proficiency in basic math for cash accounting is required

Benefits

Comp & perks

Employee Assistance Program
Retirement plans
Educational Assistance
Medical insurance
Pharmacy insurance
Dental insurance
Vision insurance
Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cash HandlingMerchandisingStockingCleaningLifting 30-50 lbs

Soft Skills

Communication SkillsRelationship ManagementDecision-Making SkillsIntegrityOrganizational Skills

Certifications

High School Diploma or Equivalent