Customer Service Associate II

Dollar Tree Stores

Customer Service Associate II assisting with daily store operations and customer service interactions. Maintaining cleanliness and managing sales transactions in a retail environment.

Posted 6/28/2026part-timeJonesboro • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for assisting with daily operations of your assigned store
Supporting customers with merchandising and stocking as needed
Assisting with cleanliness throughout the store
Managing sales transactions while working assigned cash register
Ensuring a positive, safe, and respectful environment while maintaining professional interactions with customers and associates
Other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
High level of integrity is required
Proficiency in basic math for cash accounting is required

Benefits

Comp & perks

Employee Assistance Program
Retirement plans
Educational Assistance
Medical insurance
Dental insurance
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cash AccountingMerchandisingStockingOperational Document InterpretationLifting 30-50 Lbs

Soft Skills

Communication SkillsRelationship ManagementDecision-Making SkillsIntegrityProblem-Solving

Certifications

High School Diploma or Equivalent