Customer Service Associate I

Dollar Tree Stores

Customer Service Associate responsible for assisting customers and managing sales transactions at Dollar Tree. Ensuring store cleanliness and stock while maintaining a positive environment.

Posted 6/26/2026part-timeWinston-Salem • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store
Other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
Ability to follow instructions and interpret operational documents required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height
Strong organizational and communication skills required
Strong problem-solving and decision-making skills required

Benefits

Comp & perks

Employee Assistance Program
Retirement plans
Educational Assistance
Medical, pharmacy, dental, and vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceorganizational skillscommunication skillsproblem-solving skillsdecision-making skills

Certifications

high school diploma or equivalent