Docebo

Content Marketing Manager

• Own the tactical execution for your squad, ensuring CMS functionality, AI content creation, and media assets are always prioritized and perfectly aligned with our roadmap.
• Translate intricate customer problems into crystal-clear user stories and functional specs that empower Engineering and QA to build with speed and precision.
• Partner closely with Engineering leads to scope work and balance new features with technical debt, ensuring every release is predictable and high-impact.
• Monitor feature adoption and success metrics to understand exactly how admins and learners interact with your product area, then use those insights to fuel continuous improvement.
• Safeguard the reliability of your domain by tracking performance hotspots and response times, ensuring a world-class experience for every user.
• Serve as the primary product expert for Support and internal teams, triaging issues and transforming recurring friction into strategic backlog wins.
• Lead release readiness by coordinating documentation and incremental rollout plans, ensuring every update lands smoothly in the hands of our users.
• Continuously optimize internal tooling and configuration models to help our teams and customers operate with maximum efficiency and zero escalations.
• Dive deep into problem-framing and solution exploration alongside Design and Engineering, validating big ideas through prototypes and customer experiments.

Product Owner – Content Centre

Manager

• Partner with customers from various countries, managing multiple projects concurrently.
• Work with customers to identify and document Success Criteria
• Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives
• Scope API needs and define workflows utilizing Docebo’s APIs in order to enable Docebo customers to scope and initiate development effort
• Develop connections to third party platforms and data transfer workflows on Docebo Connect (based on Workato technology)
• Develop SQL queries to be installed on customer’s platform as custom reports
• Document project activities to ensure alignment and continuity across the Customer Success, Sales Engineering, and Professional Services departments.
• Lend assistance in the configuration and troubleshooting of Docebo integrations and product Add-ons (including Salesforce, Single Sign-on, Web Conferencing tools, etc).
• Produce or improve technical documentation to ensure alignment of Docebo personal and Docebo clients
• Prevent, identify, quantify and communicate risks internally and externally
• Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets
• Maintain existing and creation of new best practices and other supporting documentation ensuring successful onboarding of customers

Technical Deployment Manager

Software Engineer

• Lead by Doing: Set the technical direction and lead by example — contributing to architecture decisions, coding, and product development when needed.
• Build Great Products: Partner with Product and Design to create simple, elegant, and scalable solutions that delight customers.
• Grow and Inspire Teams: Recruit, coach, and mentor exceptional engineers. Foster an inclusive, growth-oriented culture where people do their best work.
• Drive Execution: Ensure the team ships high-quality features quickly, with strong alignment on priorities, goals, and customer needs.
• Champion Engineering Excellence: Implement best practices for code quality, automation, testing, and reliability.
• Customer Focus: Stay close to customers and use their feedback to shape our roadmap and improve user experiences.
• Embrace AI & Cloud: Guide the team in applying modern AI tools, cloud infrastructure, and automation to accelerate innovation and scalability.

Director, Engineering

Program Manager

• Own and orchestrate the end-to-end FedRAMP roadmap, defining key milestones, managing dependencies, and controlling the critical path. Lead readiness assessments, gap analyses, and remediation planning to ensure timely and audit-ready execution. Collaborate with executive leadership to shape the overall FedRAMP strategy, while taking full ownership of the business case, governance framework, and program operating model.
• Lead end-to-end preparation for FedRAMP authorization (ATO), partnering closely with Third-Party Assessment Organizations (3PAOs) to ensure a smooth and successful evaluation process. Ensure the effective implementation of required security controls across Product, Infrastructure, and Security, and establish robust continuous monitoring processes to maintain audit readiness and ongoing compliance post-authorization.
• Partner closely with Engineering and DevOps to drive infrastructure hardening initiatives, collaborate with Security on control implementation, and align with Product to embed secure development lifecycle practices. Engage Legal to address contractual, regulatory, and compliance implications. Support Sales and Go-to-Market teams to enable public sector opportunities and ensure compliance positioning is effectively translated into revenue impact.
• Proactively identify compliance gaps and operational risks that may impact FedRAMP authorization or ongoing adherence. Maintain and continuously update the risk register, defining clear mitigation and remediation plans with accountable owners. Provide regular executive-level reporting on program progress, risk exposure, and overall compliance posture. Ensure alignment and consistency with broader security and compliance frameworks (e.g., SOC 2, ISO 27001, NIST 800-53).
• Design and implement scalable, repeatable processes for evidence gathering, documentation management, and compliance reporting. Promote and enable automation of security and compliance controls wherever feasible to improve efficiency and reduce manual overhead. Track and report on key performance indicators, including: Percentage of control implementation coverage, Time to remediate audit findings, POA&M backlog and aging trends, Adherence to continuous monitoring SLAs.
• Act as the primary point of contact for all FedRAMP-related initiatives, communications, and escalations across the organization. Support Sales and Go-to-Market teams throughout the public sector sales cycle, providing subject matter expertise to position the FedRAMP offering effectively. Clearly articulate the differences between the FedRAMP-authorized environment and the commercial version of the product, ensuring accurate expectation setting with prospects and customers. Partner with Sales, Legal, and Security during RFPs, security reviews, and due diligence processes to strengthen credibility and accelerate deal closure.

FEDRAMP Program Manager

Marketing

• Build and run lifecycle programs that engage customers and prospects throughout their journey—from first interaction to expansion.
• Segment audiences, define triggers, and measure what matters—engagement, conversion, and pipeline growth.
• Continuously test, learn, and optimize nurture programs to drive both customer expansion and new business impact.
• Create targeted campaigns that turn signals into revenue—upsells, cross-sells, and re-engagement opportunities.
• Partner with Product Marketing and Revenue Marketing to bring the right message to the right audience at the right time.
• Work side-by-side with Customer Marketing to align lifecycle and advocacy programs so we’re hitting every growth opportunity.
• Partner with Customer Success and Product teams to identify customer signals that guide engagement and retention strategies.
• Collaborate with RevOps to ensure clean data, accurate segmentation, and clear reporting on what’s driving results.
• Own key metrics like expansion ARR, pipeline contribution, and nurture performance.
• Turn data into insights—what’s working, what’s not, and what to test next.
• Help shape how Docebo measures lifecycle success across the business.

Lifecycle & Expansion Marketing Manager

Full-stack Engineer

• Originate ideas from user conversations, analytics, and company strategy. Build MVPs, ship to production, iterate on feedback, and ensure ongoing success.
• Lead the design, development, and scaling of full-stack applications across the company's stack (Go, Node.js, TypeScript, Python), shaping architecture decisions along the way.
• Talk directly to users, participate in support rotations, and use product analytics and observability tools to understand how features are actually being used.
• Instrument features, run experiments and A/B tests, define success metrics, and use data to decide what to build, improve, or deprecate.
• Use tools like Claude Code, Cursor, Codex, and other AI-assisted development workflows as a core part of how you work — not as an experiment, but as a multiplier that lets you ship 10x faster.
• Champion CI/CD practices, evolve development workflows, and ensure deployment is fast, safe, and reliable.
• Partner with Product, Design, and Testing to break down complex problems and deliver great outcomes — while driving product decisions independently when appropriate.
• Coach developers on technical challenges and product thinking, helping them grow into stronger engineers.

Product Owner – Content Centre

Technical Deployment Manager

Director, Engineering

FEDRAMP Program Manager

Lifecycle & Expansion Marketing Manager

Senior Product Engineer