Docebo

Data Scientist

• Drive end-to-end SEO strategy, covering technical, on-page, content, and conversion optimization.
• Work closely with cross-functional teams to innovate and enhance our SEO efforts.
• Utilize various platforms for analytics & insights to guide content strategy.
• Travel to Georgia twice a year for team collaboration and planning.

Senior Data Scientist – SEO, AI

Revenue Operations

• Strategic Program Development: Design and deliver comprehensive enablement programs, including onboarding for new hires and ongoing training for the entire Professional Services team.
• Proactive Planning and Execution: Utilize a backward-planning approach to anticipate future enablement needs and ensure training is ready well in advance of product launches or process changes.
• Cross-Functional Liaison: Serve as a primary point of contact between the Professional Services team and other departments, including Product, Marketing, and Revenue Operations.
• Content and Resource Management: Collaborate with subject matter experts (SMEs) to transform their knowledge into structured, digestible training materials.
• Facilitation and Communication: Act as an exceptional facilitator, leading training sessions and workshops with passion and clarity.

Revenue Enablement Lead, Professional Services

Data Analyst

• Manipulate and analyze various complex datasets to uncover actionable insights and support key business decisions across the company.
• Design and deploy interactive dashboards using advanced data visualization tools to clearly visualize data and track performance metrics.
• Partner closely with the Data team and cross-functional teams across the organization to deeply understand business requirements and deliver tailored analytical solutions.
• Conduct advanced analytics, including predictive modeling, correlation analysis, and statistical evaluations to identify upcoming trends and strategic opportunities.
• Implement rigorous data validation and governance processes to maintain the absolute highest standards of data accuracy and reliability.
• Reverse engineer data requirements to help Data Engineers streamline and automate data collection, processing, and reporting to improve efficiency and scalability.
• Translate complex data into clear insights and actionable recommendations to improve business strategies, delivering findings through effective verbal and written communication for both technical and non-technical audiences.
• Query and manage databases with precision, utilizing tools and languages like SQL and Snowflake to extract and manipulate data for analysis.
• Continuously refine and improve reporting systems and workflows to align seamlessly with evolving business needs.

Human Resources

• Support the Sales Compensation Manager with the monthly, quarterly, and annual commissions cycle, including data validation, calculation, review, and payout processing.
• Calculate commissions and incentive payouts across multiple compensation plans with varying performance metrics, quotas, accelerators, and SPIFs.
• Administer and maintain commission plans, payees, quotas, and crediting rules within Everstage (or a comparable ICM platform).
• Reconcile sales data, bookings, and CRM records against commission statements to ensure accuracy and resolve discrepancies.
• Respond to commissions-related inquiries from sales representatives, managers, and internal stakeholders in a timely and professional manner.
• Investigate and resolve disputes, adjustments, true-ups, clawbacks, and retroactive changes, documenting outcomes clearly.
• Partner with Sales Operations, Finance, HR, and Payroll to ensure timely and accurate payouts.
• Assist in the preparation of commission statements, dashboards, and reports for sales leadership and finance.
• Identify opportunities to streamline and automate commissions workflows, and support process documentation and SOP updates.
• Maintain confidentiality and a high level of accuracy when handling sensitive compensation data.
• Support audit, SOX, and internal control requirements related to commissions as needed.

Sales Compensation Specialist – 8 Month Contract

Product Manager

• Own, groom, and ruthlessly prioritize the ILT squad backlog, ensuring every sprint perfectly aligns with our broader product vision and high-impact strategic roadmap.
• Transform complex training delivery friction points into crystal-clear user stories, robust functional specs, and airtight acceptance criteria.
• Partner closely with Engineering leads to scope out upcoming work, sequence incremental rollouts, and strike the perfect balance between shiny new features, vital enhancements, and technical debt.
• Define, monitor, and obsess over core product metrics and analytics.
• Keep a watchful eye on error rates, booking conflicts, and scheduling stability.

Solutions Engineer

• Conduct discovery calls with potential clients to understand their learning and development needs, their organizational goals, and their level of maturity when it comes to LMS and eLearning technology.
• Identify the nature of off-the-shelf content that potential clients are looking for and provide expert advice on the best content pieces for their specific use case.
• Demonstrate Docebo’s Content Marketplace and showcase its capabilities to potential clients.
• Work closely with the sales team to develop customized proposals that include recommendations for content pieces that will help our clients achieve their learning and development goals.
• Act as a trusted advisor to potential clients and current customers, providing expert advice and guidance on their content strategy and how they can best leverage Docebo's content offerings to achieve their objectives.
• Stay up-to-date on the latest trends in eLearning and content development.
• Attend eLearning industry conferences, gather intel, and work with our partnerships team to identify top quality vendors to watch or work with.
• Contribute to the development of Docebo’s overarching content strategy.

Content Solutions Consultant

Customer Success Manager

• Act as the primary advocate and trusted advisor for your public sector portfolio, ensuring their unique regulatory and organizational challenges are met with innovative, effective solutions.
• Consult with agency partners on industry best practices to ensure the Docebo LMS is fully integrated into their culture and driving measurable, mission-oriented results.
• Become a certified Docebo expert, guiding customers through complex configurations and showing them how to unlock the full potential of our AI-powered tools.
• Simplify complex technical concepts into clear, business-focused narratives that resonate with stakeholders from IT admins to high-ranking public officials.
• Proactively manage the renewal cycle and identify clever upsell or cross-sell opportunities that help our public sector customers expand their community and organizational impact.
• Partner across internal teams—from Sales to Product—to ensure a seamless, world-class experience for every learner and leader we serve.
• Calmly and strategically navigate high-stakes challenges, turning potential bureaucratic or technical roadblocks into opportunities for deeper trust and resolution.

Customer Success Manager – Public Sector

Backend Engineer

• develop any part of the TypeScript code, even outside your scope
• lead the technical architecture of cross-functional projects while taking into account the constraints of different scopes and teams
• review Pull Requests outside your team’s scope (JS stack)
• handle any bug across the entire JS stack, even outside your scope
• collaborate with other teams
• anticipate and account for the impact of features and technical choices based on the constraints of other teams
• introduce substantial and impactful improvements to the codebase (development best practices, refactoring)
• mentor junior developers (IC1, IC2, IC3) on one’s own team and occasionally outside of one’s team

Senior Backend JS Developer – CDI

Full-stack Engineer

• Develop any task within the sprint
• Work on any part of the code within the scope of the team
• Define the technical architecture of any project within their scope
• Conduct technical Proofs of Concept early in the project lifecycle
• Advocate for technical refactoring during roadmap projects
• Review and test pull requests within the team
• Create load testing scenarios and implement them
• Manage all bugs within the team’s scope
• Submit pull requests to resolve cross-functional bugs
• Understand the scopes of other teams
• Provide “high-level” estimates for roadmap projects
• Mentor junior developers (IC1 and IC2) on the team.

Experienced Fullstack JS Developer – CDI

• Drive High-Impact Initiatives: Lead complex, end-to-end, cross-functional product initiatives from problem framing through measurable business outcomes. Identify opportunities aligned with company strategy and turn them into shipped, scalable solutions.
• Shape Architecture & Technical Direction: Define and evolve architectural patterns across teams. Make long-term architectural decisions that improve scalability, reliability, and developer velocity. Reduce system complexity rather than add to it.
• Influence Product Strategy: Partner closely with Product and Design leaders to shape roadmaps, challenge assumptions, and ensure technical feasibility and leverage are built into strategic decisions.
• Create Leverage Through AI & Tooling: Institutionalize AI-assisted development practices. Design workflows, standards, and guardrails that allow teams to safely ship faster and operate with significantly higher output.
• Elevate Engineering Excellence: Raise the bar for code quality, CI/CD, observability, testing, and operational reliability. Identify systemic bottlenecks and eliminate them.
• Stay Close to Customers & Outcomes: Engage directly with customers and internal stakeholders to deeply understand pain points. Define metrics, design experiments, and ensure solutions deliver measurable impact.
• Mentor & Multiply: Coach engineers across teams on architecture, product thinking, and AI-enabled development. Influence without authority and lead through technical credibility.
• Navigate Ambiguity: Operate effectively in undefined spaces. Break down complex, multi-variable problems into executable plans with clear tradeoffs.

Staff Product Engineer

Manager

• Deal with customers from different countries, managing multiple projects concurrently;
• Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
• Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives
• Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
• Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
• Prevent, identify, quantify, and communicate risks internally and externally
• Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets

Solution Deployment Manager, French Speaking

Technical Account Manager

• Architect the Future: Translate customer business goals and eLearning objectives into long-term technical strategies that unlock the full potential of Docebo's capabilities.
• Own the Relationship: Take complete technical ownership of the Docebo-customer relationship, partnering closely with the Account Team to drive overall account health, customer growth, and long-term satisfaction.
• Command the Room: Create and deliver high-impact presentations regarding performance and contractual SLAs directly to customer senior and executive management.
• Guard the Platform: Continuously monitor and assess technical health across critical areas—including API usage, integrations, custom modules, and login/session trends—to preemptively mitigate risks.
• Champion Efficiency: Collaborate with internal Premium Advisors to analyze support case patterns, identifying systemic workarounds and recommending improvements to enhance long-term platform health.
• Innovate through Pilots: Support the preparation and execution of small proof-of-concept projects, testing out cutting-edge scenarios with stakeholders before rolling them out organization-wide.
• Bridge the Gap: Serve as the central technical liaison between customer executive stakeholders and internal Docebo teams to run point during critical events and align future product roadmaps.