DIRECTV

People Operations

• Collaborate cross-functionally to solve business challenges
• Evaluate communications strategies and make recommendations on ways to improve
• End-to-end project management
• Financial tracking and reporting
• Case management, analysis and reporting depending on focus
• Apply academic background to meaningful projects within Transformation organization
• Contribute to enhancing employee engagement, business continuity, and compliance

People and Transformation Intern

Marketing

• Supporting the development and execution of marketing strategies
• Contributing to product roadmap planning and business case creation
• Analyzing viewership trends and recommending promotional strategies
• Building models to evaluate content value vs. acquisition cost
• Conducting product validation and user experience testing
• Assisting with internal culture initiatives and team-building events
• Collaborating on marketing campaign strategy and execution

Marketing Intern

Ecommerce

• Create Dashboards and conduct analysis of business performance and user behavior on the DIRECTV website and other digital properties using various analytics tools, including PowerBI, Google Analytics, and Quantum Metric.
• Analyze business performance and conduct research to explain variances in performance versus our operational plan and to uncover opportunities for improvement.
• Proactively identify opportunities to use analysis to identify friction points in the online customer journey and make data-supported recommendations for website changes to improve customer experience and conversion rates.
• Provide technical expertise and write custom queries (SQL) to gather and structure data to enable automated reporting in PowerBI and to prepare data for advanced analytics techniques.
• Identify and research opportunities to leverage Artificial Intelligence to improve efficiencies and expand the capabilities of the Ecommerce Analytics team.
• Identify opportunities for process improvement in data collection, ETL, and dashboard design to ensure data quality while also enabling advanced segmentation of our data.
• Serve as the liaison between business and IT teams to gather and translate business requirements into robust technical solutions for addressing data quality issues and creating new data types for analysis.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.

Principal, Ecommerce Analytics

Content Marketing Manager

• Help shape the programming lineup across DIRECTV Satellite and Internet platforms
• Collaborate with cross-functional teams and contribute to projects that directly impact the business
• Depending on placement, perform duties in one of four focus areas: Content Strategy & Development, Content Contracts & Compliance, Content & Programming, or Content Product Development
• Tasks may include analyzing data, conducting benchmarking and research, building dashboards, delivering presentations, supporting database implementation, conducting data audits, reviewing contracts, analyzing channel performance, supporting project management and reporting, automating Excel workflows, and conducting competitive intelligence research
• Support cross-functional initiatives and third-party authentication audits
• Conceptualize new feature functionality and assist with project reporting and data migration

Product Content Intern

Product Manager

• Ideate and deliver digital first experiences that seamlessly integrate into an omni-channel ecosystem.
• Collaborate with other product managers, customer care, IT, finance, and marketing to translate customer need into initiatives that promote customer success and business efficiency.
• Define the opportunity and measures of success for concepts you identify and partner with technology teams to develop.
• Prioritize and construct business cases that secure funding.
• Manage product roadmaps by optimizing customer and business value.
• Define solutions and features via Epic and Capability level user stories to clearly articulate expectations to delivery teams.
• Develop strategies and quantify the competitive performance of the organization's operations and/or markets, evaluate the potential impact of changes and report out forecasts that affect the industry.

Product Management Intern – Customer Operations, MBA

Communications

• Support the development and execution of internal communication campaigns
• Assist in planning and coordinating employee events
• Craft compelling content that fosters engagement and culture
• Analyze current processes and make recommendations to close identified gaps
• Collaborate cross functionally on communication strategies
• Leading and supporting high-impact special projects

Communications Intern, Field Services

• Write copy for a variety of communication channels including the website, ads, sell sheets, agency creative briefs
• Work closely with internal cross-functional business partners and creative agencies to take projects from conception to completion, ensuring brand consistency
• Identify market segmentation and targeting opportunities and make recommendations on marketing strategy and campaign execution
• Learn how marketing campaigns and offers are strategized, created, and executed to market
• Drill down on KPI analytics to measure and evaluate campaign effectiveness and make recommendations to improve
• Analyze and review competitive marketing campaigns
• Analyze website and make recommendations on user experience enhancements and marketing user flow
• Measure website experience productivity and evaluate effectiveness; recommend improvements
• Collaborate with internal creative teams to design and refresh website visuals
• Support DIRECTV FOR BUSINESS efforts to reinforce brand and drive qualified leads and activations

Marketing Internship

Business Operations

• Oversee and support daily business operations to ensure seamless organizational functionality.
• Develop, implement, and refine policies and procedures that enhance operational efficiency and effectiveness.
• Lead cross-functional collaboration initiatives to identify and execute process improvement opportunities.
• Manage and execute operational plans, projects, and programs within designated business areas.
• Build and maintain strong relationships with internal stakeholders and external partners.
• Analyze operational data and market trends to identify cost reduction and efficiency opportunities.
• Monitor key performance indicators and metrics to track progress toward organizational objectives.
• Prepare and deliver presentations on operational insights to leadership and various stakeholder groups.
• Continuously evaluate existing processes and systems, recommending and implementing improvements.
• Coordinate project timelines and deliverables across multiple departments.

Manager, Business Operations

Analyst

• Daily transportation management utilizing TMS
• TMS constraints and parameter management
• 4PL vendor management, governance, and stakeholder relationship management
• Cross functional supply chain project management
• Multi-modal transportation carrier management
• Assist with resolution for carrier billing disputes
• Manage freight claims process
• Provide insight and analysis to support negotiation of transportation carrier contracts
• Research planning and execution issues, determine root cause, and recommend/execute corrections
• Analyze large volumes of data using Excel and PowerBI
• Identify, develop, and implement cost savings projects while maintaining high service levels
• Create reports for replenishment transportation metrics and provide monthly director-level readouts
• Support supply chain systems transformation initiative (operational system swap in 2026)
• Follow established policies and improve process documentation
• Take ownership of tasks and drive to completion with status and follow-up as needed

Lead Logistics Analyst

Manager

• Manage enterprise-level projects involving Information Technology, Engineering, and other cross-functional areas of the business.
• The ideal candidate has knowledge across the teams and is able to manage resources from all teams to accomplish the project tasks and goals.
• Own definition and improvement of processes.
• Identify alerting and monitoring gaps and assist responsible teams to close gaps by taking action through the feedback loop.
• Identify opportunities for automated remediation of common platform issues and assist in the development of remediation scripts when possible.
• Develop and deliver training and share knowledge to help increase the skill level of the team.
• Manage complex cross-factory Engineering and IT projects and track technical tasks and milestones.