Digital Science

Solutions Engineer

• Structuring a practice-oriented curriculum for the Microsoft AZ-305 (Solutions Architect Design) and Terraform Associate certifications
• Designing remote teaching sessions
• Designing and delivering hands-on exercises for Azure Virtual Networks (VNet), Storage Accounts, and multi-tier architectures
• Training the complete Terraform workflow, including state management and cloud deployment within the Azure environment
• Teaching CI/CD processes using Azure DevOps or GitHub Actions, and Git-based workflows for infrastructure automation
• Conducting mock exams and teaching the Microsoft Azure Well-Architected Framework

Teacher/Instructor, Azure Solutions Architect

• Structure a practical curriculum for the AWS SAA-C03 and Terraform Associate certifications
• Design and deliver hands-on exercises on multi-tier architectures, VPCs, and cloud storage
• Teach the complete Terraform workflow, including state management and cloud deployment
• Instruct on CI/CD processes and Git-based workflows for infrastructure automation
• Conduct mock exams and teach the AWS Well-Architected Framework

Instructor, AWS Solutions Architect

Customer Success Manager

• Develop deep knowledge of Digital Science, its solutions, and GFN customer research workflows, while supporting implementations and delivering engaging web-based training to onboard new Overleaf customers.
• Be the first-line contact for key GFN customer questions and issues, working with the appropriate internal teams (e.g., Support, Product, Sales) to solve problems and manage them through to resolution.
• Create clear user-facing documentation and communications while demonstrating and promoting Overleaf features to help customers maximize product value.
• Support the Customer Support, Marketing, and Sales teams in a wide variety of user-facing initiatives and activities.
• Identify client challenges and risk areas, develop solutions, and execute proactively to support renewals, collaborating with other Digital Science teams, including Support, Product, and Sales, as required.
• Align and collaborate with Sales on renewal forecasts and upsell strategies, with a focus on customer retention and growth.
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Customer Engagement Manager

Performance Marketing

• Design and execute high-performing, multi-channel marketing campaigns across paid search, paid social, display, programmatic, email, and content syndication.
• Optimize campaigns for key metrics (e.g., CAC, ROAS, MQLs, SQLs, engagement, conversion) using real-time data and testing frameworks.
• Ensure campaigns align with business unit strategy, buyer personas, and customer journey across both B2B and B2C audiences.
• Support Account-Based Marketing (ABM) programs with personalized campaign components tailored to enterprise, academic, publisher and/or government key account audiences.
• Build and manage campaign dashboards using Salesforce, Pardot, LinkedIn, Meta and Google Analytics to track performance across the full lead funnel.
• Deliver actionable insights and recommendations across channels based on performance data to improve campaign effectiveness and ROI.
• Collaborate with Segment Marketing, Product Marketing, and Brand teams to align campaign messaging, creative assets, and calls to action (CTAs) with audience needs and business goals.
• Work closely with external media agencies and freelancers to manage campaign execution and timelines.
• Utilize A/B testing across channels and creatives, and help evaluate and implement new tools that enhance campaign performance, targeting, and scalability.

Performance Marketing Manager – Fixed-Term Contract

• Design and execute high-performing, multi-channel marketing campaigns across paid search, paid social, display, programmatic, email, and content syndication. You’ll be responsible for developing a comprehensive strategy from top of funnel awareness to bottom of funnel conversions.
• Optimize campaigns for key metrics (e.g., CAC, ROAS, MQLs, SQLs, engagement, conversion) using real-time data and testing frameworks.
• Ensure campaigns align with business unit strategy, buyer personas, and customer journey across both B2B and B2C audiences.
• Support Account-Based Marketing (ABM) programs with personalized campaign components tailored to enterprise, academic, publisher and/or government key account audiences.
• Understanding of segment marketing team’s key business strategies, key audience(s), buyer motivators and messaging to develop, execute and measure campaigns to move leads through the entire lead funnel.
• Build and manage campaign dashboards using Salesforce, Pardot, LinkedIn, Meta and Google Analytics to track performance across the full lead funnel.
• Deliver actionable insights and recommendations across channels based on performance data to improve campaign effectiveness and ROI.
• Collaborate with Segment Marketing, Product Marketing, and Brand teams to align campaign messaging, creative assets, and calls to action (CTAs) with audience needs and business goals.
• Partner with Revenue Operations to ensure seamless lead routing, scoring, and marketing attribution infrastructure.
• Work closely with external media agencies and freelancers to manage campaign execution and timelines.
• Contribute to the ongoing improvement of our marketing tech stack and automation workflows.

Performance Marketing Manager – Maternity Cover

• Design and execute high-performing, multi-channel marketing campaigns across paid search, paid social, display, programmatic, email, and content syndication.
• Optimize campaigns for key metrics (e.g., CAC, ROAS, MQLs, SQLs, engagement, conversion) using real-time data and testing frameworks.
• Support Account-Based Marketing (ABM) programs with personalized campaign components tailored to enterprise, academic, publisher and/or government key account audiences.
• Build and manage campaign dashboards using Salesforce, Pardot, LinkedIn, Meta and Google Analytics to track performance across the full lead funnel.
• Collaborate with Segment Marketing, Product Marketing, and Brand teams to align campaign messaging, creative assets, and calls to action (CTAs) with audience needs and business goals.
• Contribute to the ongoing improvement of our marketing tech stack and automation workflows.

Performance Marketing Manager

Marketing

• Coordinate global and local events, including sponsorships, logistics, materials, vendors, and on-site support.
• Manage approvals, contracts, and third-party execution to ensure high-quality event delivery.
• Support execution and tracking of ABM campaigns in partnership with Sales and regional marketing teams.
• Maintain target account lists, ensure accurate lead routing, and support persona-aligned messaging.
• Manage lead intake and routing from campaigns, webinars, and events via CRM systems (e.g., Salesforce).
• Track performance and prepare ROI reporting and internal updates for marketing and sales stakeholders.
• Manage marketing vendors, timelines, budgets, and approvals to support efficient execution.
• Collaborate cross-functionally to ensure alignment, consistency, and on-time delivery across initiatives.
• Support social media promotion of GFN campaigns, content, and events in alignment with brand guidelines.
• Prepare internal presentations and communications to support visibility into marketing programs and results.

Marketing Specialist, Government, Funder & Non-profit

• Structuring a practical syllabus for the Microsoft AZ-305 (Solutions Architect Design) and Terraform Associate certifications
• Designing remote instructional modules—the location from which you teach does not matter
• Conceptualizing and executing hands-on exercises for Azure Virtual Networks (VNet), Storage Accounts, and Multi-Tier Architectures
• Training the complete Terraform workflow as well as state management and cloud deployment within the Azure environment
• Teaching CI/CD processes via Azure DevOps or GitHub Actions and Git-based workflows for infrastructure automation
• Conducting mock exams and teaching the Microsoft Azure Well-Architected Framework

Teacher, Azure Solutions Architect – fully remote

• Structure a practice-oriented curriculum for the Microsoft AZ-305 (Solutions Architect Design) and Terraform Associate certifications
• Design and deliver remote teaching sessions
• Create and run hands-on labs for Azure Virtual Networks (VNet), Storage Accounts, and multi-tier architectures
• Train the complete Terraform workflow, including state management and cloud deployments within the Azure environment
• Teach CI/CD processes using Azure DevOps or GitHub Actions and Git-based workflows for infrastructure automation
• Administer mock exams and teach the Microsoft Azure Well-Architected Framework

Instructor/Teacher – Azure Solutions Architect

Sales

• Provide comprehensive advisory services to prospective learners on the course portfolio, with a focus on further education in IT and Business
• Conduct individualized needs analyses and define goals while taking personal qualification profiles into account
• Perform thorough evaluations of applicants' chances of success based on qualitative and quantitative data points
• Own the process for the entire candidate journey from first contact through to contract signing
• Confidently support the acquisition of funding and conduct professional stakeholder management with employment agencies
• Strategically further develop consulting standards

Senior Sales Manager – Educational Consultant

Artificial Intelligence

• Entwicklung und Umsetzung klickstarker Ad Creatives für diverse digitale Formate (Static, Motion, Video, Social, Display)
• Konzeption und Produktion KI-gestützter Visuals und Videos unter Einsatz modernster Tools für Bild, Motion und Videogenerierung
• Gestaltung performance-orientierter Creatives mit Fokus auf Attention-Hooks und visuelle Storytelling-Prinzipien
• Eigenständige Erstellung und Iteration von Content basierend auf Kampagnenzielen, Zielgruppen-Insights und Performance-Learnings
• Kontinuierliche Optimierung der Creatives in enger Abstimmung mit den Marketing- und Performance-Teams

Senior Creative Designer, Performance & AI

• Design and structure a hands-on curriculum for the AWS SAA-C03 and Terraform Associate certifications
• Design and deliver practical exercises on multi-tier architectures, VPCs and cloud storage
• Teach the complete Terraform workflow, including state management and cloud deployments
• Train CI/CD processes and Git-based workflows for infrastructure automation
• Conduct mock exams and teach the AWS Well-Architected Framework

Teacher – AWS Solutions Architect

Chief Marketing Officer

• Manage the GFN marketing budget with the VP of GFN Marketing and track performance across regions and channels.
• Monitor KPIs including pipeline contribution, ROI, and campaign effectiveness, using data to optimize results.
• Lead integrated campaign planning aligned to Performance Marketing and GFN priorities.
• Partner with Product Marketing to ensure compelling, audience-relevant positioning.
• Guide execution of campaigns, sales plays, and content aligned to the company’s value proposition.
• Work closely with Sales to align campaigns to procurement cycles and target accounts.
• Connect Segment, Product, and Performance Marketing to deliver coordinated, high-impact campaigns.
• Manage agencies and oversee localized content across EMEA to ensure consistent messaging.
• Play a leadership role within the GFN Segment Marketing team in an agile, collaborative environment.
• Drive marketing programs that support acquisition, retention, and revenue growth.
• Enable Sales and BDR teams with campaigns, messaging, and insights, partnering with Product Marketing on customer-centric assets and segment communications.

Director of Marketing – Government, Funder & Non-profit

Accounting Manager

• Teach an intensive curriculum on financial accounting closings and software certifications (e.g., DATEV user) for our adult learners
• Lead practical exercise sessions to work through real accounting scenarios and simulate account closings in ERP systems
• Instruct on digital workflows (AI-assisted pre-posting, GoBD-compliant archiving) and on cloud solutions such as DATEV Unternehmen online
• Teach best practices for automation and for interface/integration management between accounting, banks, and ERP/inventory management systems

Teacher – Digital Accounting

• Engage with prospective Government, Funder, and Non-profit customers to understand their strategic goals, data challenges, and functional requirements.
• Map customer needs onto technical capabilities across Dimensions, Metaphactory’s semantic knowledge graph platform, and other Digital Science solutions.
• Translate complex technical concepts into clear business value for diverse audiences.
• Design tailored solution architectures including data flows, semantic models (ontologies and vocabularies), integration strategies, dashboards, and knowledge graph–based applications.
• Build and present custom demos using Dimensions data, metaphactory low-code tools, and relevant APIs or semantic models.
• Serve as the technical counterpart to Sales, supporting all stages of the pre-sales cycle.
• Provide subject matter expertise on Dimensions solutions, including the web application, dashboards, APIs, and also Digital Science semantic technologies, and customer use cases.
• Lead the technical components of proposals, tenders, and RFX responses.
• Deliver compelling live demonstrations, webinars, workshops, and technical deep dives.
• Partner closely with Solutions Specialists, Delivery teams, Product Managers, and Engineering teams to ensure seamless handoff from pre-sales to implementation.