Digital Science

Solutions Engineer

• Structure a practice-oriented curriculum for the Microsoft AZ-305 (Solutions Architect — Design) and Terraform Associate certifications
• Design remote course sessions — classes can be delivered from any location
• Design and deliver hands-on labs for Azure Virtual Networks (VNet), Storage Accounts, and multi-tier architectures
• Train the full Terraform workflow, including state management and cloud deployments within the Azure environment
• Teach CI/CD processes using Azure DevOps or GitHub Actions and Git-based workflows for infrastructure automation
• Conduct mock exams and teach the Microsoft Azure Well-Architected Framework

Teacher – Azure Solutions Architect

Sales

• Holistic advising of prospective students on the course portfolio with a focus on continuing education in IT and Business
• Conducting individual needs analyses and defining goals while taking personal qualification profiles into account
• Thorough evaluation of application success prospects based on qualitative and quantitative data points
• Process ownership for the entire candidate journey from first contact through contract signing
• Confident support in securing funding and professional stakeholder management with employment agencies
• Strategic further development of advisory standards

Senior Sales Manager – Education Consultant

• Structuring a practice-oriented curriculum for the Microsoft AZ-305 (Solutions Architect Design) and Terraform Associate certifications
• Designing remote teaching sessions
• Designing and delivering hands-on exercises for Azure Virtual Networks (VNet), Storage Accounts, and multi-tier architectures
• Training the complete Terraform workflow, including state management and cloud deployment within the Azure environment
• Teaching CI/CD processes using Azure DevOps or GitHub Actions, and Git-based workflows for infrastructure automation
• Conducting mock exams and teaching the Microsoft Azure Well-Architected Framework

Teacher/Instructor, Azure Solutions Architect

• Structure a practical curriculum for the AWS SAA-C03 and Terraform Associate certifications
• Design and deliver hands-on exercises on multi-tier architectures, VPCs, and cloud storage
• Teach the complete Terraform workflow, including state management and cloud deployment
• Instruct on CI/CD processes and Git-based workflows for infrastructure automation
• Conduct mock exams and teach the AWS Well-Architected Framework

Instructor, AWS Solutions Architect

Customer Success Manager

• Develop deep knowledge of Digital Science, its solutions, and GFN customer research workflows, while supporting implementations and delivering engaging web-based training to onboard new Overleaf customers.
• Be the first-line contact for key GFN customer questions and issues, working with the appropriate internal teams (e.g., Support, Product, Sales) to solve problems and manage them through to resolution.
• Create clear user-facing documentation and communications while demonstrating and promoting Overleaf features to help customers maximize product value.
• Support the Customer Support, Marketing, and Sales teams in a wide variety of user-facing initiatives and activities.
• Identify client challenges and risk areas, develop solutions, and execute proactively to support renewals, collaborating with other Digital Science teams, including Support, Product, and Sales, as required.
• Align and collaborate with Sales on renewal forecasts and upsell strategies, with a focus on customer retention and growth.
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Teacher – Azure Solutions Architect

Senior Sales Manager – Education Consultant

Teacher/Instructor, Azure Solutions Architect

Instructor, AWS Solutions Architect

Customer Engagement Manager