Digital Science

Operations

• Develop and continuously improve scalable product discovery processes, rituals, and tools to enhance participant recruitment, scheduling, incentive management, data collection, synthesis, and archival — all within a GDPR-compliant framework.
• Drive the communication of high-quality, engaging user insights across product teams and the broader organization, with a focus on specific segments and improved self-service access to research data.
• Create, maintain, and automate standardized design documentation and templates to improve consistency, efficiency, and scalability of design practices.
• Manage design team-specific tools, including usage tracking, cost reporting, and experimentation with responsible AI tools to enhance discovery and design workflows.
• Support the definition, tracking, and reporting of key design metrics — both quantitative and qualitative — to measure the impact of user-facing design and internal DesignOps initiatives.
• Collaborate with cross-functional teams to maintain centralized accessibility documentation, tooling, and compliance efforts across products.
• Assist design leadership in implementing quality assurance processes to ensure high design standards, reduce revisions, and deliver a consistent user experience.
• Strengthen collaboration between design, product, and engineering teams by fostering clear communication channels, regular feedback cycles, and a culture of transparency and teamwork.

Senior Design Operations Specialist

Product Manager

• Act as a trusted product expert with deep knowledge of the business, customer needs, and technology.
• Provide clear visibility into the product roadmap and inspire confidence across stakeholders.
• Define and track measures of success and regularly report performance.
• Apply practical, fit-for-purpose product management methodologies.
• Drive long-term product vision and roadmap aligned with growth, customer satisfaction, and competitiveness.
• Use data and customer insights to identify innovation opportunities and guide prioritization.
• Monitor performance and market trends to inform strategy and optimize features.
• Lead the full product lifecycle from ideation to sunset, ensuring timely and high-quality delivery.
• Generate, validate, and document product ideas and requirements (PRDs, epics, user stories).
• Collaborate with UX, support, and sales teams to integrate customer feedback and research into design and conduct client meetings or site visits.
• Support successful adoption of products through collaboration with Customer Success and Support; create adoption materials and assist go-to-market efforts.
• Part of the global Product Management team; reports to Mark Moreau.

Manager

• The Opportunity:
• As our L&D Manager, you will be instrumental in designing, implementing, and managing comprehensive learning programs that align with our strategic goals and support employee growth. You'll play a key role in embedding our new LMS platform, driving content creation, and leveraging our internal network of Learning Champions to amplify L&D initiatives across the organization.
• What You'll Do:
• Learning Technology & LMS: Be the driving force behind our new LMS, building self-service learning pathways, curating content, and using data to continuously improve the learner experience. You'll be comfortable authoring new courses using tools like Rise and Articulate.
• Learning Champion Management & Empowerment: Onboard, train, and support our network of Learning Champions, empowering them to foster peer-to-peer learning and gather crucial feedback from their teams.
• Learning Design & Delivery: Partner with business leaders to create tailored, scalable learning pathways, continuously improving core programs like onboarding and line manager development. You'll design engaging e-learning sessions and develop interventions to enhance AI capability and key organizational competencies.
• Vendor Management: Manage vendor relationships, lead the procurement of new learning solutions, and ensure projects stay on budget.
• Stakeholder Collaboration & Communication: Partner closely with People and Strategic Partners to ensure L&D initiatives are aligned with business needs and communicate effectively across the organization.
• Evaluation & Reporting: Establish metrics, track effectiveness, and regularly report on the impact and ROI of our learning programs, using analytics to inform future decisions.

Learning and Development Manager

Product Marketing

• Develop differentiated positioning and messaging for metaphacts’ product suite and tailor messaging to customer needs, industries, and use cases.
• Collaborate with product management to translate technical features into business-friendly language and maintain buyer personas and competitive messaging frameworks.
• Lead launches of new features and releases with clear playbooks and narratives; coordinate with Marketing, Sales, Product, and Customer Success to execute campaigns.
• Create launch assets such as whitepapers, blog posts, and customer stories.
• Equip Sales and Partner teams with pitch decks, battlecards, objection handling guides, product briefs, demo scripts, and proof-of-concept strategies for key verticals (Pharma, Engineering, Finance).
• Host internal enablement sessions on product positioning and support Customer Success and Sales in identifying case studies and promoting advocacy.
• Collect and analyze market intelligence, competitor data, customer feedback, and monitor trends in AI, knowledge graphs, and Semantic Web to inform positioning and roadmap.

Product Marketing Manager

• About us
• We are Digital Science and we are advancing the research ecosystem.
• We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?
• Your new role - As our Product Marketing Manager, you will be part of our Product Marketing team with Metaphacts, one of Digital Science’s newest portfolio products. At Metaphacts, we empower organizations to unlock the full potential of their data through AI and knowledge graph technology. We're seeking a Product Marketing Manager to shape and articulate the value of our products in a way that resonates with technical and business stakeholders across industries. As a member of the Product Marketing team, you will partner with all areas of Digital Science,shaping and articulating the value of our products in a way that resonates with both technical and business stakeholders across industries. In your role as Product Marketing Manager, you will drive market awareness, enable sales and contribute to product strategy. You'll translate complex capabilities into compelling messaging, enable go-to-market execution and position Metaphacts as a leader in AI and semantic knowledge solutions.
• Product Positioning & Messaging
• Develop differentiated positioning and messaging for metaphacts’ product suite
• Tailor messaging to customer needs, industries, and use cases
• Collaborate with product management to translate technical features into business-friendly language
• Maintain buyer personas and competitive messaging frameworks
• Go-to-Market Strategy
• Lead launches of new features and releases with clear playbooks and narratives
• Coordinate with Marketing, Sales, Product, and Customer Success to execute campaigns
• Create key launch assets like whitepapers, blog posts, and customer stories
• Sales Enablement & Training
• Equip Sales and Partner teams with pitch decks, battlecards, objection handling guides, and product briefs
• Develop demo scripts and proof-of-concept strategies for key verticals such as Pharma, Engineering and Finance
• Host internal enablement sessions on product positioning
• Market & Customer Insights
• Collect and analyze market intelligence, competitor data, and customer feedback
• Monitor trends in AI, knowledge graphs, and Semantic Web to inform positioning and roadmap
• Support Customer Success and Sales in identifying case studies and promoting advocacy