Detroit Wayne Integrated Health Network

Human Resources

• Serves as personal and confidential secretaries to DWIHN VP of Human Resources.
• Performs highly difficult, complex, and responsible office work, under the general supervision, including planning, assigning and reviewing the work of subordinate clerical employees.
• Prepares, maintains, and compiles highly difficult and complex departmental reports and records.
• Coordinates internal and external meetings, conference calls and other engagements, conferences and activities for the VP/AVP.
• Takes and transcribes meeting minutes.
• Performs specialized office work requiring knowledge of departmental policies and procedures.
• Develop policies and procedures pertaining to administrative and operational functions.
• Works with Network management divisions in resolving problems related to operations and administration.
• Conducts independent research and develops and prepares informational documents, i.e. correspondence, presentations, graphs, and charts for the VP/AVP of Human Resources.
• Coordinates time management, scheduling and travel coordination activities for the VP of Human Resources.
• Answers routine correspondence and conducts business with the public and other departments, answers difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed.
• Attends meetings of boards, commissions, and/or conferences, where verbatim dictation must be taken with considerable speed and accuracy.
• Compiles reports.
• Processes, files, and records personnel transactions.
• Coordinates the purchase of supplies and small administrative devices for the department.
• Conducts independent research projects.
• Approves documents for submission to internal departments and external agencies.
• Supervises the development, maintenance and dissemination of confidential information/files.
• Develops and implements special projects as directed.
• Facilitates internal and external meetings as identified by the Director - including performing work activities related to said meetings.
• Processes vendor and other payments.
• Perform other related duties as assigned.

HR Associate

Financial Planning and Analysis

• Under the general supervision of the Budget Administrator, the Budget Analyst assists with the design, development, and oversight of DWIHN’s financial budgets and forecasts on an annual, quarterly, and monthly basis.
• Preparation and input into DYNAMICS GP, the $1.2 billion-dollar annual operating budget for DWIHN on an annual basis.
• Preparation of all supplemental documentation for budget presentation to the Board of Directors.
• Monitoring and analyzing budgets to actual variances throughout the year.
• Preparing and distributing monthly departmental budgets to DWIHN departments.
• Preparing quarterly projections and necessary amendments to the budget accordingly.
• Reviewing and providing budget authorization for all electronic personnel requisitions.
• Maintaining an organization-wide list of vacant positions.
• Reviewing and providing budget authorization and accounting numbers for all travel requests, service vouchers, purchase orders and requisitions.
• Reviewing and providing budget authorization for all contracts for services.
• Designing effective budgeting policies and procedures and implementation thereof.
• Designing and presenting budget models including department level and organizational models.
• Creating new account codes as DWIHN expands its business.
• Preparing special projects at the request of the Budget Administrator or VP of Finance.

Budget Analyst

Call Center Representative

• Conducting brief screenings, electronic case review and providing authorization and care management services.
• Providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes.
• Determining appropriate levels of care for referral, assisting clients in selecting an appropriate SUD provider.
• Initiating referrals to selected provider.
• Conducting initial intakes.
• Discussing with the client the rationale, purpose, and procedures associated with the screening and assessment process to facilitate the client’s understanding and cooperation.
• Gathers and assesses information and summarizes data for the client.
• Assessing and determining the severity of client’s substance use disorder.
• Administering appropriate evidence‐based screening and assessment instruments specific to each client to determine their strengths and needs.
• Obtaining relevant history and related information from the client and other pertinent sources to establish eligibility and appropriateness of services.
• Interpreting results of screening and assessments and integrating all available information to formulate a diagnostic impression and determine an appropriate course of action.
• Developing a written summary of the results of the screening and assessment to document and support the diagnostic impressions and treatment recommendations.
• Formulating and discussing diagnostic assessment and recommendations with the client to initiate an individualized treatment plan that incorporates client’s strengths, needs, abilities, and preferences.
• Performing ongoing assessments in collaboration with the client and concerned others to review and modify the treatment plan to address treatment needs.
• Matching client needs with community resources to facilitate positive client outcomes.
• Discussing rationale for a referral with the client.
• Communicating with community resources regarding needs of the client.
• Providing information to the client regarding the structure, expectations, and purpose of the counseling and referral process.
• Providing continual evaluation of the client’s safety, relapse potential, and the need for crisis intervention.
• Providing information on issues of identity, ethnic background, age, sexual orientation, and gender as it relates to substance use, prevention and recovery.
• Providing re-authorization of SUD/Mental Health/co-occurring services.
• Conducting three-way warm transfer calls.
• Assisting providers with additional client information to assure appropriate referral for treatment services.
• Evaluating clinical appropriateness for SUD consumers.
• Establishing funding eligibility.
• Applying priority status criteria for placement.
• Responsible for follow-up with clients who were admitted for treatment and assisting them with a continuum of care.
• Monitoring client’s compliance with services and assists with aftercare/recovery plan services.
• Reviewing requests for authorizing/reauthorizing medically appropriate services and length of stay.
• Managing client care through the MH-WIN system.
• Updating the reauthorizations database.
• Tracking and monitoring cost factors relative to service utilization, treatment activities, and other access and placement criteria.
• Conducting utilization reviews of SUD/COD client cases daily.
• Conducting SUD provider authorizations and reauthorizations for SUD/COD services.
• Entering data and reports into written formats and electronic databases.
• Monitoring provider services for adherence to priority Federal, State and Medicaid admission requirements.
• Managing and coordinating waiting list(s) for those seeking SUD treatment by closely monitoring of provider capacity.
• Conducting SUD follow-up surveys and discharge summary reports for clients receiving intensive SUD services.
• Conducting client satisfaction surveys.
• Providing community callers with information related to community resources and assists callers with information on how to access community services.
• Utilizing computer to perform clinical and administrative job functions.
• Performing related duties as assigned.

HR Associate

Budget Analyst

HR Associate

Call Center SUD Technician