Provider Network Manager

Detroit Wayne Integrated Health Network

Provider Network Manager at Detroit Wayne Integrated Health Network managing provider contracts and compliance. Collaborating with various departments to ensure seamless operations and provider support.

Posted 6/13/2026full-timeDetroit • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $77,652 - $98,385 per yearWebsite

About the role

Key responsibilities & impact

Manages the contracts between (DWIHN) and the assigned network providers.
Serves as the primary liaison between the Network and the providers.
Leads a “virtual team” of interdepartmental experts to assist, monitor and manage the network providers.
Collaborates with Finance, Information Technology, Recipient Rights, Quality Management, and Clinical Services to ensure that all contractual issues/concerns are addressed.
Serves as the providers primary point of contact with the Network.
Facilitates the successful implementation of new contracts with providers by providing technical assistance.
Monitors, assesses and ensures that providers receive required and necessary training.
Protects the confidential and proprietary nature of provider operations.
Explains and interprets the Network’s policies, procedures and goals to the provider network.
Resolves problems; responds to issues, requests and complaints; and answers questions for the provider network.
Collaborates with other Contract Managers to propose revisions to the Network’s policies and procedures to improve interface with network providers.
Obtains and disseminates required provider network data for network development and maintenance.
Participates in the analysis of network provider performance data to ensure appropriate network utilization and identify needs for network modification and reconfiguration.
Facilitates provider network compliance and corrective action.
Responds to general public inquiries, problems and concerns.
Maintains documentation of all interactions with the provider network.
Submits monthly and quarterly written reports regarding provider network performance and progress.
Facilitates monthly/quarterly meetings with the provider network.
Prepares Board Actions as needed.
Monitors the contracting process from board action to approval.
Maintains oversight of the contracting process with network providers to ensure compliance with all procurement requirements.

Requirements

What you’ll need

A Bachelor’s Degree from a recognized college or university in the Human Services, the Social Services, Nursing, Public Health, Public Administration, Healthcare Administration, Health Management, Business Administration, or a related field.
Five (5) years of post-degree professional experience in behavioral healthcare or community mental health. Experience must include management, administrative or supervisory duties and responsibilities.
A valid State of Michigan Driver’s License with a safe and acceptable driving record.

Benefits

Comp & perks

Health insurance
Retirement plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract managementdata analysisnetwork performance assessmentprovider trainingcompliance monitoringprocurement oversighttechnical assistancereport writingpolicy revisioninterdepartmental collaboration

Soft Skills

communicationproblem-solvingleadershiporganizationalliaisonfacilitationconfidentialitycustomer serviceteam managementpublic relations

Certifications

Bachelor’s Degreevalid State of Michigan Driver’s License