Desjardins

Auditor

• Plan and carry out internal auditing work in accordance with the agile audit plan
• Assess the effectiveness and efficiency of governance, risk management and control processes
• Analyze complex environments and make valuable recommendations
• Present findings and opinions to managers, departments and committees
• Monitor action plans and support partners
• Serve as a resource person and coach for your colleagues, senior management and decision-making bodies
• Help develop continuous auditing and analytics tools
• Represent the unit on various committees
• Build and maintain trusting partnerships

Senior Internal Auditor, Wealth Management

Financial Planning and Analysis

• Advise members and clients on optimal strategies and collaborate with them to define expected outcomes
• Manage business relationships; assess member/client satisfaction and service quality; follow up and identify areas for improvement
• Stay up to date on the financial services industry, market trends and best practices in your field
• Participate in outreach activities and represent the caisse in the community.

Personal Finance Advisor

Attorney

• Independently carry a case load of litigation files, from start to finish, involving the defence of auto claims, accident benefits, bodily injury, commercial lines, property, subrogation, and coverage work.
• Support our insurance defence litigators through hands‑on legal research, drafting key documents, preparing memoranda, and shadowing real litigation proceedings.
• Providing general support across the legal team.

Claims Legal

Administration

• Diagnose development teams’ issues, challenges and needs on medium- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes.
• Develop and implement objectives, processes, methods, development tools, solutions and action plans.
• Analyze data, conduct studies, make recommendations and write reports.
• Help handle incidents and problems.
• Oversee and stabilize the Enterprise Payments Platform (EPP).
• Take care of knowledge base documentation for level 1 support teams.

Platform Administrator

Business Development Rep

• Establish an advisory relationship by identifying current and potential needs and supporting client retention
• Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction
• Analyze and meet special client needs, handle requests and follow up as needed
• Collect, compile and analyze data. Prepare reports and recommendations
• Stay on top of the latest standards, products and services in your field.

Advisor, Business Development and Sales Support

• Independently carry a case load of litigation files, from start to finish
• Support insurance defence litigators through hands-on legal research and drafting key documents
• Prepare memoranda and shadow litigation proceedings
• Provide general support across the legal team

Student Job, Claims Legal

Manager

• Managing the Modelling team within the National Ratemaking and Business Solutions Team for all commercial products nationally.
• Collaborating closely with other National Ratemaking teams which includes responsibilities related to pricing, rate level, and business solutions for Ontario, Atlantic and Western regions.
• Ensuring the development, implementation, and monitoring of an action plan for its administrative unit, in line with the strategic orientations of the company.
• Implementing management and communication practices that promote change management, skills development, mobilization, talent retention and diversity.
• Establishing and implementing modelling strategies for commercial lines property & liability and for commercial automobile products nationally.
• Providing actuarial advice and expertise to the analysts of the team in the realization of business projects.

Section Manager, Modelling, National Ratemaking and Business Solutions, Commercial Lines

• Analyze financing files and formulate recommendations describing the financing and follow-up conditions and the guarantees required.
• Perform variable credit control as needed.
• Conduct periodic reviews of financing files.
• Adhere to current policies, practices and standards as well as to the various laws governing the distribution of financial products and services.

Agricultural Finance Analyst

Communications

• Help promote the organization’s projects, policies and programs by designing, developing and translating communications
• Create, manage and update social and digital media communications
• Serve as social media community manager
• Advise and assist clients and partners on important translation and language services matters
• Recommend solutions to improve or optimize standards, policies and programs
• Prepare recommendations, solutions and action plans based on the organization’s objectives and priorities
• Help solve complex problems using analytical skills
• Frequently interact with stakeholders working in other fields

Advisor, Communications

Marketing

• Diagnose issues, challenges and needs to determine target outcomes
• Help develop and implement objectives, solutions, policies, programs and action plans
• Analyze data, conduct studies, make recommendations and write reports

Marketing Advisor

• Work with the board of directors by leading the caisse
• Tap into the full market potential and meet the needs and expectations of members and clients
• Responsible for the high-level strategic and operational management of the caisse
• Build and maintain long-term business relationships with clients
• Develop and implement a business plan to meet the caisse’s performance targets
• Manage employees and oversee their skills development
• Ensure service quality and member/client satisfaction
• Serve as contact person for your teams and provide advisory services and specific recommendations
• Maximize the caisse's growth and performance and ensure optimal productivity
• Be accountable for risk management and compliance activities

General Manager

Project Manager

• Plan deliverables for the application and technology component.
• Estimate project costs, taking into account issues, complexity, practitioners and tie-ins with other projects.
• Supervise and coordinate contributors involved in delivering the application and technology component.
• Ensure team performance and quality control and identify project-specific standards, methods and procedures.
• Coordinate deliverables for the application and technology component.
• Ensure business objectives and priorities are met and agreements, budgets and timelines are respected.
• Ensure availability of the application layer of infrastructure platforms.
• Analyze risks and impacts for the application and technology component and develop strategies to address them.
• Work with the project leader to manage change requests, solution testing and strategies for the application component.

Delivery Coordinator, Project Management

Client Services Representative

• Assist members and clients by listening to their needs, handling their requests, and answering their questions
• Advise members/clients on selecting and getting the most out of available tools and channels based on their desired level of self-service and automation
• Support sales efforts by closing sales, processing transactions, and following up as required
• Ensure member and client satisfaction
• Answer phone calls, manage information requests, and forward inquiries to the appropriate person
• Identify business opportunities and help increase sales through proactive outreach and solicitation

Member, Client Services Agent

Analyst

• Collect and valorize data that comes through different channels
• Extract, describe, analyze and interpret the data needed to make informed business decisions
• Occasionally take part in the development of ETL solutions with SAS to load data in the warehouse
• Help identify and analyze the sector’s management information needs (data, reports, management indicators, performance measures, publications, etc.)
• Develop new indicators, modify existing indicators and respond to ad hoc requests
• Help implement data and analytics (DA) solutions in partnership with the business sectors
• Define, validate and update procedures and mechanisms for controlling the quality of management information
• Ensure the quality of publications in accordance with the management information governance policy
• Help system, tool and database users in choosing and interpreting requests and publications

SAS Data Valorization Analyst

Security Engineer

• Lead specialized development projects, initiatives and activities that significantly impact the entire organization
• Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision-making bodies
• Represent your unit before senior management committees and decision-making bodies
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations