DEPT®

Influencer Marketing

• You strengthen the team and become responsible for various influencer processes;
• Support in identifying and selecting suitable influencers for ongoing campaigns, as well as exploring opportunities for new business;
• Assist with maintaining and managing internal and external campaign plans, overseeing content management, and monitoring influencer activities;
• Assist in communication with influencers and coordinate administrative tasks;
• Collect and process campaign statistics, input data into reporting systems, conduct sentiment analyses, and prepare slides for presentations;
• Be present during presentations and meetings with clients.

Influencer Marketing Intern

Creative Strategist

• Support client + creative teams across the business to develop strategies and ideas that answer our clients briefs and exceed their expectations
• Bring the audience into the agency, let their voice be heard to guide thinking
• Understand culture and harness it to shape the work
• Guide creative thinking across a range of campaign types including but not limited to ATL, Digital and Social
• Write and communicate compelling creative briefs to help our creative teams deliver ideas that overcome business challenges
• Work in partnership with the creative teams, removing the barriers to creativity, help guide them towards powerful, effective work
• Work with internal teams to prove the effectiveness of campaigns
• Be able to engage top tier clients when presenting - with their strategies rooted in robust insights
• Work with clients and consult on key strategic projects
• Get involved in new business pitches

Brand & Creative Strategist, Mid-Weight

Client Partner

• Director, Client Partnership, autonomously leads high-value client portfolios, driving strategic growth, commercial success, and the delivery of complex integrated workstreams and multi-service retainers.
• Act as a strategic advisor to senior client stakeholders, aligning our agency's capabilities with the client's overarching business goals.
• Synthesize siloed workstreams into a cohesive, big-picture narrative, ensuring client strategy is seamlessly applied across all interdisciplinary teams.
• Inspire, motivate, and direct cross-functional teams to deliver high-impact, brief-led creative solutions that push boundaries.
• Navigating complex presentations and critical conversations, tailoring messages for internal teams, executive leadership, and C-suite clients.
• Own the financial health of the portfolio, including accurate revenue forecasting, reconciliation, margin management, and profitability tracking.
• Lead the development, pricing, and negotiation of complex Statements of Work (SOWs) and high-volume retainers, ensuring they are profitable and scalable.
• Oversee scope management across the portfolio, ensuring all deliverables remain compliant with signed contracts, and proactively mitigating scope creep.
• Partner with Growth and Executive leadership to spearhead new business pitches, productize agency services, and drive organic growth within the existing portfolio.
• Directly manage, mentor, and inspire a high-performing Client Partnership team, fostering a culture of continuous learning, accountability, and psychological safety.
• Monitor team utilization and capacity, delegating responsibilities while actively managing client expectations and pushing back when necessary.
• Serve as the definitive internal and external escalation point for project, prioritization, or relational challenges.

Director, Client Partnership

3D Artist

• Be the force behind how clients' brands move, feel, and interact
• Bridge the gap between creative vision and business impact
• Conceptualize and execute 2D animation, UI motion, and motion graphics
• Leverage technical skills to produce engaging content across platforms

Principal – Motion Design

Director

• Lead the development of comprehensive cross-channel social media strategy roadmaps that balance long-term brand-building objectives with real-time social planning capabilities—integrating cultural relevance, platform-native creative innovation, and performance optimization across all major platforms
• Partner closely with Creative Directors and social creative teams to translate complex brand challenges into inspiring, platform-specific creative briefs designed for both breakthrough social impact and systematic testing
• Guide the development of editorial calendars, content frameworks, and always-on social programming that maintains strategic coherence while allowing for cultural agility and real-time responsiveness
• Stay at the forefront of both broad and niche cultural trends—maintaining deep cultural fluency across mainstream movements, internet subcultures, emerging communities, and platform-specific trends to ensure our social work remains authentically relevant
• Build and maintain strategic partnerships with social platform representatives (Meta, TikTok, YouTube, LinkedIn, etc.) to gain early access to platform updates, beta features, new ad products, and exclusive opportunities that give clients competitive advantages
• Navigate the complexities of global brand social presence across diverse regional markets, developing frameworks that balance centralized brand governance with decentralized regional execution to ensure both consistency and local cultural authenticity
• Collaborate closely with paid media teams to ensure organic social strategy aligns with paid activation, providing strategic guidance that informs media planning while respecting the distinct ownership of paid execution
• Partner with data intelligence teams to define social performance measurement strategies that connect creative quality metrics to business outcomes, translating performance insights into actionable creative strategy
• Own senior-level client relationships as the trusted social media strategy advisor, facilitating high-impact workshops and leading conversations across organic social, community management, and influencer strategy
• Drive thought leadership on emerging social formats, platform innovations, and the evolving creator economy—positioning DEPT as a leader in the convergence of social creative excellence and performance
• Manage, mentor, and elevate social strategists and community managers, building team capacity for both platform-native creative craft and strategic rigor
• Establish clear accountability structures and performance metrics across the social strategy team, ensuring strategic objectives are achieved across key accounts while providing guidance on resourcing and operational effectiveness

Group Director – Strategy

Graphics Designer

• Closely collaborate with multidisciplinary teams of talented people.
• Lead and mentor the creative team, fostering a collaborative, optimistic, and proactive culture.
• Bring a fresh, insightful point of view that inspires both the internal team and the client, putting the team and client first.
• Define and implement successful design strategies, setting high visual and conceptual standards for all company efforts (including websites, branding, UX, and content).
• Generate strategic insights and moodboards to facilitate creative innovation.
• Drive complex digital projects from kick-off to completion, ensuring the team's deliverables exceed client expectations and stay within budget and deadlines.
• Establish project direction, craft guidelines, and assist with production as needed.
• Identify key client decision-makers and leverage excellent interpersonal skills to grow and maintain these relationships, collaborating across all internal departments and external stakeholders to achieve desired results.
• Actively contribute to the design discipline through mentoring, conversation, and proposing ideas to elevate company operations and improve processes.

Principal, Visual Design

Art Director

• Deliver High-Impact Creative: Concept and design best-in-class creative across digital, social, and video touchpoints, with a strong focus on visual storytelling and performance.
• Support Video + Content Production: Contribute to pre-production planning, support on-set shoots, and collaborate with editors and motion designers in post to ensure work comes to life as intended.
• Partner Across Disciplines: Work closely with copywriters, strategists, producers, project managers, and client teams to ensure creative aligns with brief goals, brand voice, and business objectives.
• Manage Creative Execution: Own your work from end to end—delivering polished, on-brand, and performance-minded assets on time and on brief.
• Be a Problem Solver: Navigate ambiguity with ACD support, adapt to shifting priorities, and bring proactive solutions to creative and production challenges.
• Embody Team Culture: Approach every situation with curiosity, kindness, and accountability to help foster an inclusive and collaborative team environment.

Principal Art Director

Account Manager

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

Account Manager, Programmatic

• Embedding yourself and key programmatic team members in with our client services team in order to provide client first recommendations and programmatic leadership
• Cultivating and maintaining successful client relationship
• Strong problem solving, strategic mindset and communication skills
• A self-starter attitude and proven ability to work independently and in a team environment
• Driving programmatic strategy and improving client performance
• Providing feedback and strategic guidance to your account teams
• Leading, mentoring, and managing team members
• Promoting our core values and driving a positive work environment/culture
• Driving innovation and pushing past the status quo

Account Lead, Programmatic Retail

• Lead channel-specific paid social strategy for complex, multichannel accounts, leveraging deep expertise across platforms such as Meta, TikTok, Snapchat, and DEPT’s broader service offerings to drive growth across the funnel.
• Serve as the day-to-day paid social strategist for the largest and most complex paid media accounts, aligning tactics and optimizations with client objectives, measurement frameworks, attribution models, and spend levels.
• Own the paid social component of client roadmaps, ensuring strategic alignment with client priorities, performance goals, creative strategy, and cross-channel initiatives.
• Maintain accountability for paid social budget management, performance delivery, forecasting, and profitability, recommending strategic pivots as needed to meet or exceed KPIs.
• Establish, enforce, and evolve paid social processes and best practices, ensuring consistent use of tools such as Asana, platform QA frameworks, and internal standards across teams.
• Deliver cohesive paid social strategies; contribute to and approve paid social content for key client deliverables; and provide strategic consultation throughout deck development and presentations.
• Act as the primary escalation point for paid social within your portfolio, proactively resolving performance challenges, prioritization conflicts, and team coordination issues to ensure timely, high-quality execution.
• Build, develop, and lead high-performing teams by overseeing onboarding, driving effective delegation, coaching people managers, and fostering inclusive, collaborative, and high-impact team environments.

Account Lead, Paid Social

QA Engineer

• Perform quality assurance reviews on all digital assets/deliverables, including static banners, social media animation, and presentation decks
• Ensure that all deliverables are consistent with brand standards and guidelines
• Keep in close communication with PMs to ensure all deliverables are on track
• Stay up to date on and adhere to QA best practices across different platforms

Senior Creative QA

• Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel
• Driving account strategy geared towards achieving or exceeding client efficiency and growth goals.
• Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
• Quantifying and prioritizing initiatives that will have the greatest impact on account performance.
• Driving the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs.
• Managing the performance of designated client portfolios to client performance goals and practicing good stewardship of client budgets.
• Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates.
• Effectively leading client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy.
• Ensuring all account management efforts go through a QA process and are executed/delivered error-free.
• Owning the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc.
• Owning the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap.
• Manage at least one direct report, working closely to develop this team member's skills while efficiently helping to move the accounts forward.

Account Manager, Paid Search

• Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel – to include Google Ads, Microsoft Ads, etc.
• Driving account strategy geared towards achieving or exceeding client efficiency and growth goals.
• Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
• Quantifying and prioritizing initiatives that will have the greatest impact on account performance.
• Driving the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs.
• Managing the performance of designated client portfolio to client performance goals and practicing good stewardship of client budgets.
• Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates.
• Effectively leading client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy.
• Ensuring all account management efforts go through a QA process and are executed/delivered error-free.
• Owning the relationship between DEPT® and dedicated platform reps (i.e. Google). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc.
• Owning the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap.
• Manage at least one direct report, working closely to develop this team member's skills while efficiently helping to move the accounts forward.

Account Lead, Retail Paid Search

SEO Marketing

• Support foundational initiatives including technical audits, keyword mapping, schema implementation, and website migrations.
• Execute App Store and Google Play Store optimizations, including keyword research for app metadata, creative asset coordination, and conversion rate testing.
• Assist in optimizing for generative search environments (AIO/GEO) through semantic analysis and synthetic query testing.
• Own the lifecycle of deliverables, ensuring timelines are met with precision and proactive communication.
• Manage deliverables from inception to completion, maintaining project plans and timelines with precision.
• Define upfront client SEO requirements and site changes to increase quality traffic, maximize site performance, and drive client value.
• Manage the development of deliverables and coordinate directly with internal teams.
• Actively participate in internal training sessions covering advanced ASO, technical SEO, and emerging AI tools.
• Stay ahead of the curve on Apple/Google algorithm updates and share actionable "flash reports" with the broader team.
• Assist in running "alpha/beta" tests for new strategies—whether it's a new schema type or an ASO creative experiment.
• Serve a key supporting role in client relationships, participating in client calls and assisting with consistent communication and follow-up.
• Provide consistent and well-structured follow-up on the status of SEO recommendations for clients.
• Assist in preparing materials for weekly meetings, performance reviews, and quarterly business reviews.
• Help build and interpret dashboards (GA4, GSC, App Store Connect, Looker Studio) that connect web and app performance to bottom-line business results.
• Perform ongoing/monthly analysis and reporting to identify further optimization opportunities for each client.
• Help connect SEO/GEO/ASO KPIs to business results, ensuring all reporting includes actionable insights and trend analysis.
• Go beyond the "what" to explain the "why," identifying trends that inform proactive strategy shifts.
• Monitor algorithm updates, industry news, and competitor activity to inform the team's proactive strategies.
• Uphold high standards of quality, accuracy, and detail across every deliverable.
• Conduct thorough QA on personal work, ensuring readiness for internal and external delivery.
• Support strategic efforts through data gathering and analysis for AI-driven projects, such as AIO / GEO audits, semantic similarity analyses, and synthetic query testing.
• Contribute to internal SEO thought leadership by sharing new tools and trends.

Associate, SEO Strategy

Manager

• Maintain 100% focus on one of DEPT®s largest, most dynamic clients.
• Design and execute programmatic strategies across Display, Video, CTV, and Audio that align with client business objectives.
• Manage large scale budgets, ensuring optimal allocation across tactics and inventory to maximize ROI.
• Lead the negotiation and management of Programmatic Guaranteed (PG) and Private Marketplace (PMP) deals with premium publishers.
• Translate complex programmatic data into actionable insights for client presentations, moving beyond the "what" to the "why."
• Partner with Integrated Planning and Data Strategy teams to ensure programmatic activity is a cohesive part of the total media mix.
• Oversee the technical quality of campaigns, ensuring brand safety standards and 3rd-party verification (IAS, DV) are strictly maintained.
• Provide guidance and tactical support to Associate-level team members, helping to foster the next generation of programmatic experts.