Deliverect

Product Marketing

• Plan and execute Go-to-Market (GTM) strategies for product & feature launches: From the inception of new products and features, you will take insights from the product team and act as the crucial link, ensuring information is digestible for both customers and GTM teams. This means creating a coherent narrative, compelling product positioning and messaging frameworks that communicate the value we create for customers by speaking directly to their needs, and creating the enablement tools and materials (battle cards, one pagers, etc) that provide the information required for GTM to accelerate deal success and closing opportunities. You will work closely with the product, marketing, and PR teams to ensure all materials are ready for successful launches including internal training.
• Track and analyze product marketing & campaign metrics such as user engagement and product adoption rates: You will assess the effectiveness of marketing strategies by monitoring key performance indicators that should inform the development of additional inside the product strategies to foster adoption, as well as inform the external marketing strategies.
• Act as a crucial feedback loop between the market and product development: In collaboration and to support the product managers, you will gather actionable insights from sales, customer success, and market research to inform future product improvements and new features, ensuring continuous product enhancement. You will also utilise online resources, AI tools and benchmarking to perform direct comparisons between our products and competitors.

Product Marketing Manager

Marketing

• Assist the Regional Marketing Team in organizing both in-house and third-party events across different regions, ensuring smooth execution and high-quality experiences for attendees.
• Contribute to implementing both global and local marketing campaigns, helping to drive brand awareness and build pipelines in target markets.
• Support the creation and localization of French-language content, including sales enablement materials, social media posts, and local campaigns, to effectively communicate our brand message and value proposition.

Regional Marketing Intern

People Operations

• Balance and execute day-to-day HR administrative workflows, including onboarding new hires, coordinating offboarding, tracking regional payroll compliance, and maintaining accurate employee records within our HRIS (Hibob).
• Monitor, track, and resolve incoming HR, payroll, and workplace inquiries via Jira and Slack, ensuring a high level of support and maintaining a resolution standard of under three days for pending issues.
• Lead and manage the physical Casablanca workplace environment, overseeing local office management, janitorial services, and team-building activities to foster an engaging community atmosphere.
• Partner with the Talent Acquisition, Rewards & Payroll, and Legal teams to coordinate regional contract generation, evaluate competitive benefits providers, and support complex HR issues or local compliance requirements.
• Spearhead regional employee engagement and inclusion initiatives, organizing workshops and cultural events that celebrate the diverse backgrounds of our team members.
• Gather, analyze, and report on key HR metrics, such as local retention trends and workplace satisfaction scores, to proactively propose process enhancements to the People Experience leadership team.

People Operations Generalist

Account Manager

• Win and expand priority international STRAC opportunities by managing complex sales cycles from active-stage engagement through to final signature.
• Proactively build new pipeline within your assigned Book of Business, maintain precise forecasting, identify coverage gaps, and uphold clean CRM data discipline.
• Map out senior enterprise stakeholders, build targeted engagement plans, and translate unique customer operational pain points into actionable cross-functional strategies.
• Master and deliver high-quality, tailored product demonstrations, ROI models, business cases, and executive-ready proposal decks that clearly articulate Deliverect's commercial value.
• Mentor peers by sharing deal strategies and best practices, championing high execution standards, and elevating Deliverect's credibility across your professional network.

International Account Manager – Strategic Accounts

General

• Manage communications internally and externally for 3rd Party Delivery Channel activations with White Label Partners, including workflows for food delivery platforms like DoorDash (DD), UE (UE), etc.
• Provide comprehensive support and updates to partners on launch day, ensuring smooth activations and following up on any issues.
• Provide coaching, best practices, and 1:1 training to White Label Partners to maximize their performance.
• Identify key trends in support and onboarding processes and develop new workflows to enhance efficiency and effectiveness.
• Provide tier 1 support to partners via Slack or email and triage escalations to the support staff.
• Provide feature support as a Deliverect subject matter expert, working closely with partner sales or onboarding teams.
• Stay updated on new features and integrations, leading the White Label team on their utilization and providing training to internal and external teams.
• Assist the Partner Manager Team with processing of Partner intake and commission statements.

Technical Specialist Internship

Product Manager

• Own the end-to-end product lifecycle from ideation to launch, developing detailed business cases and roadmaps aligned with Deliverect’s growth objectives.
• Architect and optimize self-serve onboarding funnels, in-product upgrade paths, and usage-driven tier models to drive user expansion and maximize platform value.
• Partner closely with engineering, architecture, and design teams to build scalable solutions, including managing technical requirements for APIs and core platform integrations.
• Act as a primary communicator to present clear product updates, pitch business cases, and influence alignment across all internal departments and external partners.
• Define and track product KPIs, continuously leveraging analytics and customer insights to prioritize the product backlog and resolve complex user friction points.

Senior Product Manager

Account Executive

• Identify and engage high-potential businesses through targeted research, online tools, and strategic networking within the hospitality and foodservice industry.
• Develop a strong understanding of the operational challenges faced by Mid-Market businesses, allowing you to clearly articulate how Deliverect drives efficiency, improves ROI, and simplifies order management.
• Deliver value-based product demonstrations that directly address each prospect's pain points, showcasing the tangible benefits of Deliverect’s platform.
• Communicate complex topics—such as APIs, POS integrations, and third-party delivery platforms—in a simple, relatable way that resonates with business owners and operators.
• Confidently manage objections and guide prospects through the decision-making process to successful deal closure.
• Partner with onboarding, account management, and support teams to deliver a seamless, end-to-end customer journey — ensuring each client experiences the full value of Deliverect from day one.
• Occasionally travel to attend customer meetings or industry conferences.

Mid-Market Account Executive

Procurement

• Execute a global IT strategy aligned with company growth plans. Partner with leaders to drive operational excellence, and scalable processes for employee IT journey.
• Own and refine the end-to-end software and hardware procurement lifecycle. Negotiate enterprise contracts for our internal GTM and engineering stack to maximize ROI and ensure budget predictability.
• Establish data governance frameworks to ensure accuracy, reliability, and compliance across all internal systems. Partner with the Security team to implement robust zero-trust network policies and endpoint management.
• Build models to evaluate discounting and vendor deal structures, and measure IT service performance using clear KPIs and dashboards.
• Manage the operational challenges of a distributed global team and support local markets with tailored hardware strategies while maintaining a centralized global structure.

Head of IT, Procurement

Full-stack Engineer

• Design and execute an AI-powered strategy for our IT ecosystem.
• Own and refine the end-to-end integration of LLMs, ensuring process and data integrity across our tech stack.
• Build models to evaluate prompt efficiency, latency, and token consumption. Measure AI feature performance using clear KPIs and dashboards.
• Partner with cross-functional leaders to streamline intelligent features across the customer lifecycle. Drive forecast accuracy and algorithmic enhancements with data-driven insights.

Software Developer

Security Engineer

• Lead global cloud reliability function
• Design and execute strategies to streamline CI/CD pipelines
• Improve system resilience
• Ensure engineering teams have secure environments and insights they need to succeed
• Execute a global infrastructure strategy aligned with company growth plans
• Own and refine the end-to-end security posture of the application
• Lead automation strategy, partnering with Product and Engineering to design delivery pipelines
• Partner with tech leaders to streamline deployment processes