People Operations Generalist

Deliverect

People Operations Generalist at Deliverect managing HR processes and fostering employee engagement. Supporting workplace culture and compliance in a global tech environment.

Posted 7/6/2026full-timeCasablanca • 🇲🇦 MoroccoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Balance and execute day-to-day HR administrative workflows, including onboarding new hires, coordinating offboarding, tracking regional payroll compliance, and maintaining accurate employee records within our HRIS (Hibob).
Monitor, track, and resolve incoming HR, payroll, and workplace inquiries via Jira and Slack, ensuring a high level of support and maintaining a resolution standard of under three days for pending issues.
Lead and manage the physical Casablanca workplace environment, overseeing local office management, janitorial services, and team-building activities to foster an engaging community atmosphere.
Partner with the Talent Acquisition, Rewards & Payroll, and Legal teams to coordinate regional contract generation, evaluate competitive benefits providers, and support complex HR issues or local compliance requirements.
Spearhead regional employee engagement and inclusion initiatives, organizing workshops and cultural events that celebrate the diverse backgrounds of our team members.
Gather, analyze, and report on key HR metrics, such as local retention trends and workplace satisfaction scores, to proactively propose process enhancements to the People Experience leadership team.

Requirements

What you’ll need

3–5 years of experience in human resources, people operations, or a closely related field, preferably within a global, fast-paced B2B tech or SaaS environment.
Proven track record of managing localized HR processes—such as regional onboarding, employee communication, and vendor management—while working across multiple cultures and regions.
Meticulous attention to detail and data integrity, with hands-on experience utilizing modern HRIS platforms (experience with Hibob is highly preferred).
Strong technical proficiency in collaborative toolsets, including Google Suite, Slack, and ticket management systems like Jira or equivalent software.
Exceptional communication and interpersonal skills, with a proven ability to build rapport, navigate ambiguity, and convey information clearly to diverse internal and external stakeholders.
Strong organizational and time-management capabilities, enabling effective prioritization of multiple ongoing projects and day-to-day requests simultaneously.
High school diploma or equivalent work experience (a university degree in HR, Business, or a related field is a plus).

Benefits

Comp & perks

Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

OnboardingPayroll ComplianceData AnalysisVendor ManagementHR Metrics Reporting

Soft Skills

Interpersonal SkillsAttention to DetailTime ManagementProblem-Solving

Certifications

University Degree in HRUniversity Degree in Business