Jr. Renewal Account Manager
Accela
CloudSFDC
Job Level
Mid-LevelSenior
Tech Stack
CloudSFDC
About the role
- Develop and execute enablement strategies empowering GTM Sales teams with knowledge, tools, and resources
- Create and lead continuing education training programs, eLearning scripts, sales playbooks, and other initiatives
- Collaborate with stakeholders and subject matter experts and content colleagues to define, develop and deliver enablement programs
- Set responsibilities and expectations for program stakeholders and provide continuous feedback
- Develop blended training programs using internal and vendor-based AI tools (remote content and e-learning)
- Define and track program milestones and KPIs with reporting
- Deliver measurable learning and evaluation outcomes in line with business needs
- Report to stakeholders on progress against KPIs per project
- Engage with and understand audiences to ensure programs meet ongoing needs
Requirements
- 3+ years in enablement, program management, or similar roles, with 2+ years in revenue-generating or impact-driven positions (Sales development, Sales, Onboarding, Customer Success)
- Training or degree in learning and development or related fields
- Strong passion for learning, coaching, and motivating others
- Exceptional organizational, project management, and prioritization skills under pressure
- Clear communicator, fluent in English, with experience providing feedback to teams and stakeholders
- Specific examples of using AI-centric tools to outline, produce, deliver, and/or evaluation training content
- Self-driven, results-oriented, and able to solve problems independently
- Outstanding interpersonal skills, able to build trust and motivate others
- Quick learner with a growth mindset and experience in the fast-paced tech sector
- Experience utilizing productivity tools such as Gong, Outreach, Nooks, Sales Navigator, and/or SFDC are a plus
- Experience with sales and qualification methodologies such as SPIN, Sandler, ValueSelling, Command of the Message, BANT, and/or MEDDICC are a plus
- Experience utilizing enablement tools such as WINNai, Synthesia, Gemini, Aligned, and/or a LMS are a plus
- Ability to speak, read, and write English fluently (application form asks to confirm)
