Motive

Senior Sales Operations Manager

Motive

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $122,000 - $145,000 per year

Job Level

Senior

Tech Stack

SFDC

About the role

  • Pinpoint drivers of services performance and lead initiatives to improve the new customer experience and team efficiency
  • Partner with cross functional teams to scope and execute strategic projects to reduce workflow friction and inefficiencies for the Services organization
  • Manage weekly and monthly business processes, escalating deviations from goals and expectations
  • Be the connective tissue between Services and the rest of the business
  • Ad-hoc reporting requests through Salesforce and other platforms
  • Become a trusted advisor for sales leadership, offering an operational lens on how to tackle business problems at scale

Requirements

  • 5+ years of Field Sales/Revenue Operations experience, at a high-growth SaaS company in the Mid-Market or Enterprise segments
  • Field /Rev Ops experience with "services" (implementation, installation, customer education) within a SaaS org is a plus
  • Exceptional spreadsheet and data management skills to quickly structure analyses, answer key business questions, and drive decision making
  • Experience in building Salesforce reports and dashboards, knowledge in how SFDC applications integrate with each other, and ability to enable sales on SFDC best practices and related tools (Google Sheets)
  • Experience partnering with Sales Leadership on initiatives such as weekly forecasting, territory alignment, ROE, QBRs and other related projects
  • Experience identifying and leveraging AI-driven tools and solutions to enhance sales operations efficiency and effectiveness.