Senior GTM Systems Analyst
Deel
CloudSOAP
Job Level
Senior
Tech Stack
CloudSOAP
About the role
- Lead the administration and optimization of Salesforce, ensuring system stability, security, and scalability
- Architect and manage integrations between Salesforce and GTM tools such as Gong, Outreach, Gainsight, and other sales/customer success platforms using APIs, middleware, and automation tools
- Design, build, and maintain advanced automation solutions using Flows, Process Builder, and Apex (Triggers, Batch, and Scheduled Jobs)
- Develop and optimize Apex code, including triggers, classes, and Lightning Components, ensuring best practices and maintainability
- Troubleshoot complex system issues, providing expert-level support and working cross-functionally with Sales Ops, RevOps, IT, and Engineering teams
- Drive data governance initiatives, ensuring data integrity through deduplication strategies, validation rules, and scheduled data hygiene processes
- Collaborate with stakeholders to gather business requirements and translate them into scalable Salesforce configurations and custom development solutions
- Lead and mentor junior analysts, providing technical guidance and helping them develop skills in Salesforce administration, automation, and development
- Monitor and enhance system performance, proactively identifying bottlenecks, inefficiencies, and technical debt
- Stay up-to-date on Salesforce releases, evaluating new features and implementing relevant improvements
- Develop technical documentation, including system architecture, integration designs, and process workflows
Requirements
- 4+ years of hands-on Salesforce experience, with expertise in Salesforce administration, automation, and Apex development
- Strong knowledge of Salesforce architecture, data model, and security model, including profiles, roles, sharing rules, and field-level security
- Proven experience integrating Salesforce with tools like Gong, Outreach, Gainsight, and other GTM applications using REST/SOAP APIs, middleware (e.g., Mulesoft, Workato, Fivetran), and native connectors
- Expertise in declarative automation tools (Flow, Process Builder, Validation Rules) and Apex development (triggers, batch classes, future methods, and scheduled jobs)
- Ability to troubleshoot and debug complex Salesforce issues, optimizing performance and reducing system inefficiencies
- Experience managing large datasets, implementing data governance best practices, and performing advanced data manipulation using SOQL and Salesforce Data Loader
- Ability to lead system enhancement projects, working closely with RevOps, Sales Ops, and IT teams to align Salesforce with business needs
- Mentorship experience, with a passion for coaching junior team members and fostering professional growth
- Strong analytical and problem-solving skills, with the ability to think strategically about long-term system improvements
- Experience with CI/CD tools, DevOps processes, and version control systems (e.g., Gearset, Copado, Git) is a plus
- Salesforce certifications preferred, such as Salesforce Administrator, Platform Developer
- Ability to speak, read, and write English fluently
