Dave

Platform Engineer

• Delivers consistent, high-quality Python code for our Machine Learning Platform, including our in-house Feature Store, real-time scoring service, and infrastructure for all aspects of the model development lifecycle.
• Helps eliminate the potential for member-impacting issues by writing thorough tests (unit, integration, etc.) and participating in thoughtful code reviews.
• Identifies and helps resolve performance bottlenecks in new and existing platform components.
• Effectively receives and addresses feedback on code and system designs.
• Collaborates closely with Data Scientists and other engineers to understand their needs and challenges, ensuring our platform is meeting their requirements.
• Adjusts explanations of technical concepts to varying audiences (e.g. other engineers, data scientists, or product managers).
• Clearly understands the trade-offs in technical solutions. Proactively seeks clarity on priorities to ensure we're building the right things at the right time.
• Suggests process improvements for the team to enhance our quality, velocity, and overall engagement.

Machine Learning Platform Engineer II

• Drives technical decisions for tasks, choosing solutions that are scalable, easily testable, and reduce tech debt.
• Influences the team to maintain high standards for code quality and system reliability through exemplary code and constructive, insightful code reviews.
• Uses code reviews as an opportunity to coach and mentor other engineers on the team.
• Exhibits a deep understanding of the Machine Learning Platform, its architecture, and codebase.
• Proactively identifies and communicates technical risks and issues within our systems.
• Provides reliable engineering estimates with clear assumptions for complex projects and epics.
• Leads technical design discussions, collaborating with other engineers and stakeholders to evaluate trade-offs between different solutions. You seek to deeply understand the "why" behind product and roadmap decisions.
• Actively works to improve team processes to boost quality and velocity.
• Proactively communicates project status, dependencies, and relevant information across squads.
• Helps onboard new team members, getting them up to speed on our systems and best practices.
• Participates in interviewing and helps us raise the bar by providing thoughtful, well-calibrated feedback on candidates.

Senior Machine Learning Platform Engineer

Video Editor

• Edit original video content for digital channels—TikTok, Meta, Google, Snap, TV, OOH
• Recut existing footage for new formats and campaigns
• Use performance data to inform edits and optimize videos
• Explore and pilot new tools (including AI) to elevate our work
• Own post-production: From ingest to final export, including QC and delivery
• Organize and upload final assets in Frame.io and our creative library
• Stay ahead of video, social, and editing trends
• Assist in shooting content as needed

Marketing

• Designing high-volume creative without creative burnout—finding new ways to stay inspired, efficient, and brand-aligned
• Navigating performance-driven creative that also tells a cohesive story—balancing storytelling and scale
• Building creative systems that serve both product and growth marketing needs across multiple audiences and platforms
• Introducing new tools (e.g., GenAI) into your design workflow to improve speed, experimentation, and iteration

Marketing Designer

DevOps Engineer

• Lead and support a team of SREs and DBREs through performance management, mentoring, and career development
• Define and evolve the SRE roadmap—including reliability metrics, tooling, incident response, and service ownership
• Oversee the operation and scaling of our GCP infrastructure, VPN, ingress/egress, and internal networking
• Drive automation across CI/CD, observability, and service operations using tools like Terraform, ArgoCD, and Kubernetes
• Own incident response practices, root cause analyses, and postmortems
• Partner with product engineering teams to ensure platform reliability unlocks member experience
• Influence long-term strategy across reliability, performance, disaster recovery, and cost management

Manager, Site Reliability Engineering

Product Manager

• Set and evolve the product vision for Dave’s Financial Data Intelligence platform
• Define roadmap priorities across data ingestion, enrichment, accessibility, and compliance
• Lead product discovery for new data sources and third-party integrations (e.g., Plaid, MX, Finicity)
• Translate ambiguous business needs into clear specs, experiments, and scalable systems
• Drive data quality, coverage, and reliability standards to support real-time decisioning
• Partner across orgs to ensure the platform meets the needs of underwriting, repayment prediction, and member-facing experiences
• Report on platform performance (e.g., latency, coverage, accuracy, and business impact)

Senior Product Manager

Content Marketing Manager

• Manage, coach, and support one direct report, fostering their growth and ensuring high-quality output across all their projects.
• Govern and refine our product's voice, tone, and vocabulary to balance clarity with personality - think 90% straightforward, 10% fun and delightful. Create and maintain guidelines and resources that empower our entire product development organization to write with clarity and consistency, including AI writing tools.
• Oversee the content strategy for our member-facing AI tools, including our AI-powered Help Chat. You will guide the personality, tone, and knowledge base of our LLMs to ensure they provide helpful and on-brand support.
• Collaborate closely with the Marketing team to ensure a seamless and cohesive narrative for our members as they move from marketing channels into the product experience.
• Collaborate closely with Product Managers and Designers to ensure our in-product messaging clearly communicates the value and functionality of our features, reducing friction and building trust.
• Partner with our Legal and Compliance teams to craft messaging that meets strict regulatory requirements without sacrificing our approachable and empowering brand voice.
• As a hands-on contributor, you will write and strategize content for key product initiatives, from new feature launches in our app to critical member communications and help articles. You will guide our teams on where to infuse small moments of surprise and warmth (think onboarding messages, error states, and push notifications) that reflect our brand voice.

Manager, Product Content Strategy

Operations

• Overview — Dave is one of the leading US neobanks and a pioneer in financial services; ExtraCash provides up to $500 of short term, interest free advances to members.
• Own exception resolution — Investigate and resolve payment discrepancies, transactional anomalies, and regulatory issues, partnering with processors, banks, and internal teams.
• Spot the signal in the noise — Analyze recurring issues, identify root causes, and turn insights into actionable improvements.
• Level up the platform — Partner with Engineering, Product, Compliance, and Risk to implement automation, close process gaps, and deliver system enhancements.
• Build trust with partners — Strengthen operational relationships with third-party processors and banks to accelerate resolution times.
• Show the impact — Present dashboards, KPIs, and recommendations to leadership, linking your work to member experience and company OKRs.
• Codify best practices — Develop playbooks, process documentation, and onboarding resources to ensure consistent, scalable operations.