Datwyler Group

Customer Support

• Assist the operations team by providing administrative support
• Assist several management positions including the Head of Operations, Production Manager and EHS Manager
• Coordinate and track various operations programs and prepare summary reports
• Maintain 5S supplies for the site
• Provide administrative support, data entry and follow-up for various operations programs

Operations Support Specialist

Operations

• Lead and coordinate Site Quality Managers across all locations.
• Ensure consistent execution of QA/QC activities, GMP compliance, and product release.
• Act as the primary escalation point for critical quality events.
• Oversee deviations, CAPA, change control, complaints, and non-conformances.
• Ensure timely, high-quality investigations and effective remediation.
• Drive operational discipline and adherence to global quality standards.
• Manage and escalate quality risks with financial, regulatory, or patient impact.
• Support regulatory inspections, customer audits, and crisis management.
• Own operational quality KPIs (e.g., deviations, complaints, CAPA effectiveness).
• Drive site performance reviews and corrective action follow-up.
• Ensure consistent application of quality tools and methods at site level.
• Partner closely with Operations, Supply Chain, and Technology teams.
• Support customer communication and regulatory interactions related to operations.
• Provide regular reporting to senior leadership on quality performance and risks.

Director, Global Quality Operations

Manager

• Design and manage a scalable global training strategy covering sales methodologies, product knowledge, and market dynamics
• Build a world-class mentorship program and own the onboarding journey
• Partner with Marketing to transform technical insights into sales tools
• Define and track key metrics to prove the impact of your initiatives

Commercial Excellence Manager

• Execute IP-based technology landscape exercises in different industry domains and present the outcome to the relevant project team or business unit/venture unit team
• Perform new idea novelty searches and evaluations and present/discuss the results with the inventor(s) of the idea(s)
• Get acquainted with the Datwyler patent application and prosecution process and gradually take on a coordinating role in such processes, among others by fulfilling the role of contact person to the company's external patent attorney office
• Support the engineering/sales workforce and the legal counsellor in IP-related contract negotiations (development agreements, license agreements, tech-transfer agreements, confidential disclosure agreements, etc.)
• Organize, execute and discuss competition patent analyses with specific business units
• Organize and execute IP checks of intended publications
• Perform analyses of the company’s patent portfolio and synthesize findings into meaningful insights to inform strategic, technical, and business decisions.

Intellectual Property Manager

Project Manager

• Technical contact for customers regarding the development and production of electrodes in both build-to-print and co-development projects
• Development, prototyping and validation of new electrodes in collaboration with relevant specialists
• Coordination of new projects with all involved departments within the company
• Responsible for the timely and cost effective completion of customer projects
• Project documentation in the designated system
• Warehouse management

Project Manager – Wearable Sensors

Analyst

• Deliver, support, and continuously improve Digital Workplace services
• Manage solution delivery and support for end-user endpoints, including PCs, notebooks, mobile devices, and peripherals
• Support and administer Digital Workplace services based on the Microsoft ecosystem
• Demonstrate strong competence in endpoint security, Intune (MEM), and Active Directory / Azure AD
• Manage and support Windows Autopilot configurations for device provisioning
• Administer Mobile Device Management (MDM) to ensure secure, compliant, and well-managed mobile and endpoint devices
• Administer SCCM including software distribution, patch management, operating system deployment, and endpoint maintenance
• Asset and inventory management using tools such as Lansweeper
• Enforce and monitor software licensing compliance
• Support end-user software lifecycle management
• Collaborate with MSPs and global partners supporting services such as SCCM, Nexthink, XDR
• Support corporate and global applications via helpdesk
• Provide technical input and hands-on support for Digital Workplace projects

Operations Support Specialist

Director, Global Quality Operations

Commercial Excellence Manager

Intellectual Property Manager

Project Manager – Wearable Sensors

Digital Workplace Analyst