Cynet Security

Sales Development Rep

• Own and expand a defined portfolio of MSP and MSSP partners.
• Develop joint business plans with CAM's and PAM's that drive recurring revenue growth.
• Identify expansion opportunities across partner customer bases.
• Run quarterly business reviews and pipeline planning sessions.
• Serve as the voice of the partner inside Cynet.
• Collaborate with Sales, Partner Success, Sales Engineering, and Marketing teams.

Sales Development Representative, German Speaker

Recruitment

• Own full-cycle recruitment across a variety of roles (GTM, Tech & Product), with full accountability for outcomes, quality, and candidate experience.
• Act as a trusted partner to hiring managers - defining role profiles, challenging assumptions, and driving high-quality hiring decisions.
• Build and manage strong talent pipelines from scratch using creative sourcing strategies (LinkedIn, Boolean, AI tools, outbound campaigns).
• Drive AI-driven and Data-Driven initiatives, continuously improving processes.
• Collaborate cross-functionally with People and business leaders globally, contributing to a strong One Team culture.
• Stay close to the market - proactively adjusting hiring strategies based on trends and insights.

Talent Acquisition Partner

Support Engineer

• Own and resolve complex escalated technical issues, serving as the point of contact for critical customer situations
• Deploy, configure, and optimize Cynet’s platform across diverse customer environments
• Analyze logs, configurations, and system behavior to diagnose and resolve advanced product issues
• Collaborate with R&D, Product, and QA teams to address bugs, edge cases, and long-term product improvements
• Partner with pre-sales and post-sales engineers to ensure smooth customer transitions and align technical expectations
• Deliver guidance and mentorship to Tier 1 Support Engineers
• Maintain and contribute to internal documentation, knowledge base articles, tools, and troubleshooting guides
• Support onboarding efforts, upgrades, and integration workflows with best practices
• Influence product roadmaps by channeling feedback from real world customer scenarios

Technical Support Engineer – Tier 2

Security Analyst

• Investigating security alerts from the Cynet platform in order to detect threats and conduct live incident response engagements
• Investigating and analyzing programs and software using analysis programs to identify threats and classify malware based on previous threats and commonalities
• Investigating and issuing threat intelligence and malware analysis report
• Identifying unknown threats for our global clients through advanced threat hunting services to complement the standard Security Operations Center services
• Performing analysis and forensics on security threats, malware and attacks in the wild, using industry standard platforms and tools

Cybersecurity Analyst

• The Cynet Support Team provides expert technical support to global customers and is responsible for: Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required).
• Working closely with customers to ensure full deployment, optimization, and ongoing support.
• Creating supporting documentation and knowledge base articles for customers.
• Delivering formal remote training sessions and hands-on guidance to Cynet customers.
• Providing Tier 2 support – including in-depth investigations and delivering workarounds or permanent solutions while meeting SLAs.
• Collaborating closely with the SOC and R&D teams to ensure fast and effective issue resolution.
• Understanding customer needs and contributing feedback to help shape and improve the Cynet product.

Technical Support Engineer – T2

Account Executive

• Develop, manage, and grow Cynet’s business across the Spanish territory, with a focus on Enterprise, Mid Market, and Public Sector customers
• Identify new business opportunities and build a strong, qualified pipeline through partner led and strategic accounts
• Manage the full sales cycle from prospecting to closing, ensuring consistent execution and accurate forecasting
• Establish, nurture, and expand relationships with distributors, resellers, VARs, and MSPs in Spain
• Drive partner enablement activities, joint account planning, and channel growth initiatives
• Lead customer facing activities including meetings, presentations, needs analysis, negotiations, and proposal management
• Coordinate demos and Proof of Concepts (POCs) in collaboration with Sales Engineering and partner technical teams
• Work closely with Sales Engineering, Marketing, Operations, Support, and Management to ensure regional alignment
• Represent Cynet at local events, conferences, partner engagements, and customer meetings
• Achieve quarterly and annual sales targets aligned with regional growth objectives
• Provide accurate reporting on pipeline, activities, and forecasts using company systems (e.g., CRM)
• Operate in full compliance with company policies, sales methodologies, and ethical standards